Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Inventory Specialist
Waco, TX · On-site
$15.75 - $20/hr
... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...
Inventory Specialist
Waco, TX · On-site
$15.75 - $20/hr
... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Benefits & Payroll Coordinator
Austin, TX · On-site
$22.75 - $30.25/hr
About the role The Benefits & Payroll Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot's payroll and benefits functions. Reporting ...
New
Benefits & Payroll Coordinator
Austin, TX · On-site
$22.75 - $30.25/hr
About the role The Benefits & Payroll Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot's payroll and benefits functions. Reporting ...
New
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Support analytics, BI, and ML use cases with production-grade data foundations * Operationalize Riot's data maturity and governance frameworks * Lead and grow a high-performing team of Data Engineers
Support analytics, BI, and ML use cases with production-grade data foundations * Operationalize Riot's data maturity and governance frameworks * Lead and grow a high-performing team of Data Engineers
Principal Data Engineer, Personalization - Publishing Platform
Los Angeles, CA · On-site
$123K - $148K/yr
As a Principal Data Engineer supporting Riot's Publishing Platform team, you will design, build, and maintain scalable data pipelines and models that power critical data products, including ...
Principal Data Engineer, Personalization - Publishing Platform
Los Angeles, CA · On-site
$123K - $148K/yr
As a Principal Data Engineer supporting Riot's Publishing Platform team, you will design, build, and maintain scalable data pipelines and models that power critical data products, including ...
EHS Specialist
Rockdale, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
EHS Specialist
Rockdale, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
PCB Repair Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
New
PCB Repair Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
New
Logistics Coordinator
Rockdale, TX · On-site
$17.25 - $23/hr
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Logistics Coordinator
Rockdale, TX · On-site
$17.25 - $23/hr
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Support analytics, BI, and ML use cases with production-grade data foundations * Operationalize Riot's data maturity and governance frameworks * Lead and grow a high-performing team of Data Engineers
Support analytics, BI, and ML use cases with production-grade data foundations * Operationalize Riot's data maturity and governance frameworks * Lead and grow a high-performing team of Data Engineers
EHS Specialist
Corsicana, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
EHS Specialist
Corsicana, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Understanding of how VFX, animation, and UI support gameplay feedback * Familiarity with Riot Games' various IPs * Knowledge of current trends in cross-platform games * Portfolio demonstrating ...
Understanding of how VFX, animation, and UI support gameplay feedback * Familiarity with Riot Games' various IPs * Knowledge of current trends in cross-platform games * Portfolio demonstrating ...
Riot Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do riot support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Riot Support position, and why are they important?
To thrive as a Riot Support, you need strong customer service skills, technical troubleshooting abilities, and a good understanding of PC gaming environments, often supported by prior experience or specialized training in tech support. Familiarity with ticketing systems, live chat platforms, and CRM software is commonly required, along with knowledge of the games and services offered by Riot Games. Excellent communication, patience, and problem-solving skills are essential soft skills for helping players resolve issues and ensuring a positive gaming experience. These abilities are crucial for delivering high-quality support, maintaining player satisfaction, and fostering community trust in a fast-paced online environment.
Can I work at Riot without a degree?
How do you get a job at Riot?
Is it hard to get a job at Riot?
What is a Riot Support job?
A Riot Support job involves assisting players with technical issues, account inquiries, or in-game concerns for Riot Games. Support agents work to troubleshoot problems, escalate complex issues, and ensure a positive player experience. They communicate through tickets, live chat, or other support channels to provide timely and helpful resolutions. Strong customer service skills and knowledge of Riot's games are essential for this role.
How much do Riot workers get paid?
What are the typical day-to-day responsibilities of a Riot Support professional?
A Riot Support professional typically assists players with technical issues, account management, and gameplay-related questions via chat, email, or ticketing platforms. They may also help troubleshoot connectivity problems, escalate complex issues to higher-level support or engineers, and stay updated on the latest game updates and policies. Collaboration with other support agents and game developers is common to ensure players receive the best possible service. This role requires multitasking and adaptability, as each day can bring a wide variety of player concerns and technical challenges.

Full-time
Medical, Retirement
Posted 27 days ago
Riot Platforms rating
8.3
Based on 7 frontline employees who took The Breakroom Quiz
25th of 210 rated facilities management
Job description
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure. Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About the role
Riot is seeking a Data Center Critical Operations Manager to lead the day-to-day operations of a mission-critical data center, ensuring 100% uptime, safety, and operational excellence across all critical systems. This role is responsible for maintaining the reliability and performance of core infrastructure, including mechanical, electrical, and life safety systems, while driving a strong culture of accountability, safety, and continuous improvement. The leader in this role will manage a multidisciplinary team, oversee maintenance and incident response processes, and ensure consistent execution of operational standards. This position will be based in Rockdale, TX.
What you'll do
- Own the uptime, reliability, and maintenance of all critical facility infrastructure, including UPS systems, generators, HVAC equipment, building management systems (BMS), and fire/life safety systems.
- Lead, develop, and manage a multidisciplinary team of engineers and technicians, fostering a culture of safety, accountability, and continuous improvement.
- Oversee the operation, reliability, and maintenance of advanced liquid cooling technologies, including CDUs, rear-door heat exchangers (RDHx), direct-to-chip cooling systems, leak detection systems, and water treatment programs.
- Ensure strict compliance with safety standards and operational procedures, including LOTO, NFPA, OSHA, and established MOP, SOP, and EOP processes.
- Manage relationships with vendors, contractors, and OEM service providers; oversee service level agreements (SLAs), budgets, and cross-functional coordination with IT, Security, and Construction teams.
- Maintain accurate asset management and maintenance records within the CMMS and ensure ongoing audit readiness and compliance with applicable standards and certifications, including SOC and ISO requirements.
What you'll bring
- 5-10+ years of experience in mission-critical operations (data centers, hospitals, utilities, or similar environments) with demonstrated leadership capability
- Strong understanding of electrical and mechanical systems, including risk controls and mitigation strategies
- Hands-on experience with liquid cooling change control processes, including valve lineups, pressure testing, and air purge procedures
- Ability to lift up to 50 lbs, climb ladders, participate in on-call rotations, and travel up to 5% as needed
Preferred Qualifications:
- Experience in hyperscale or customer-facing environments.
- Familiarity with Uptime Institute/TIA-942 and NFPA 70E.
- Bachelor's degree or equivalent technical/military training/trade school.
Compensation and Benefits
- Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant.
- Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
- 401(k) Retirement Plan: Incudes a generous company match.
- Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
- Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.
Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
What Riot Platforms employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Riot Platforms
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Castle Rock, CO, US
Year founded
1998