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Riot Support Jobs (NOW HIRING)

Inventory Specialist

Waco, TX · On-site

$15.75 - $20/hr

... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...

Benefits & Payroll Coordinator

Austin, TX · On-site

$22.75 - $30.25/hr

About the role The Benefits & Payroll Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot's payroll and benefits functions. Reporting ...

New

About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...

Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...

New

Logistics Coordinator

Rockdale, TX · On-site

$17.25 - $23/hr

Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...

About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...

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Riot Support information

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How much do riot support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for riot support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Riot Support position, and why are they important?

To thrive as a Riot Support, you need strong customer service skills, technical troubleshooting abilities, and a good understanding of PC gaming environments, often supported by prior experience or specialized training in tech support. Familiarity with ticketing systems, live chat platforms, and CRM software is commonly required, along with knowledge of the games and services offered by Riot Games. Excellent communication, patience, and problem-solving skills are essential soft skills for helping players resolve issues and ensuring a positive gaming experience. These abilities are crucial for delivering high-quality support, maintaining player satisfaction, and fostering community trust in a fast-paced online environment.

Can I work at Riot without a degree?

Riot Support roles typically require a high school diploma or equivalent; a college degree is not always mandatory. Relevant skills such as customer service, communication, and problem-solving are often prioritized, and some positions may require technical knowledge or certifications. Candidates should review specific job postings for exact requirements.

How do you get a job at Riot?

To get a job at Riot, candidates should review current openings on the company's careers page, prepare a tailored resume highlighting relevant skills such as communication and problem-solving, and submit an application online. The hiring process may include interviews, assessments, and background checks, depending on the role. Relevant experience in gaming, customer support, or technical fields can improve chances of selection.

Is it hard to get a job at Riot?

Getting a support role at Riot Games can be competitive, as the company values relevant experience, strong communication skills, and a passion for gaming. Candidates often go through multiple interview stages, including technical and behavioral assessments, and having knowledge of customer service tools and processes can improve chances of success.

What is a Riot Support job?

A Riot Support job involves assisting players with technical issues, account inquiries, or in-game concerns for Riot Games. Support agents work to troubleshoot problems, escalate complex issues, and ensure a positive player experience. They communicate through tickets, live chat, or other support channels to provide timely and helpful resolutions. Strong customer service skills and knowledge of Riot's games are essential for this role.

How much do Riot workers get paid?

Riot Support employees typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with roles often requiring strong communication skills and familiarity with customer support tools.

What are the typical day-to-day responsibilities of a Riot Support professional?

A Riot Support professional typically assists players with technical issues, account management, and gameplay-related questions via chat, email, or ticketing platforms. They may also help troubleshoot connectivity problems, escalate complex issues to higher-level support or engineers, and stay updated on the latest game updates and policies. Collaboration with other support agents and game developers is common to ensure players receive the best possible service. This role requires multitasking and adaptability, as each day can bring a wide variety of player concerns and technical challenges.

More about Riot Support jobs
What cities are hiring for Riot Support jobs? Cities with the most Riot Support job openings:
What are the most commonly searched types of Riot Support jobs? The most popular types of Riot Support jobs are:
What states have the most Riot Support jobs? States with the most job openings for Riot Support jobs include:
Infographic showing various Riot Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Data Center Critical Operations Manager

Data Center Critical Operations Manager

Riot Platforms

Rockdale, TX • On-site

Full-time

Medical, Retirement

Posted 27 days ago


Riot Platforms rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

25th of 210 rated facilities management


Job description

About Riot Platforms
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure. Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About the role
Riot is seeking a Data Center Critical Operations Manager to lead the day-to-day operations of a mission-critical data center, ensuring 100% uptime, safety, and operational excellence across all critical systems. This role is responsible for maintaining the reliability and performance of core infrastructure, including mechanical, electrical, and life safety systems, while driving a strong culture of accountability, safety, and continuous improvement. The leader in this role will manage a multidisciplinary team, oversee maintenance and incident response processes, and ensure consistent execution of operational standards. This position will be based in Rockdale, TX.
What you'll do
  • Own the uptime, reliability, and maintenance of all critical facility infrastructure, including UPS systems, generators, HVAC equipment, building management systems (BMS), and fire/life safety systems.
  • Lead, develop, and manage a multidisciplinary team of engineers and technicians, fostering a culture of safety, accountability, and continuous improvement.
  • Oversee the operation, reliability, and maintenance of advanced liquid cooling technologies, including CDUs, rear-door heat exchangers (RDHx), direct-to-chip cooling systems, leak detection systems, and water treatment programs.
  • Ensure strict compliance with safety standards and operational procedures, including LOTO, NFPA, OSHA, and established MOP, SOP, and EOP processes.
  • Manage relationships with vendors, contractors, and OEM service providers; oversee service level agreements (SLAs), budgets, and cross-functional coordination with IT, Security, and Construction teams.
  • Maintain accurate asset management and maintenance records within the CMMS and ensure ongoing audit readiness and compliance with applicable standards and certifications, including SOC and ISO requirements.

What you'll bring
  • 5-10+ years of experience in mission-critical operations (data centers, hospitals, utilities, or similar environments) with demonstrated leadership capability
  • Strong understanding of electrical and mechanical systems, including risk controls and mitigation strategies
  • Hands-on experience with liquid cooling change control processes, including valve lineups, pressure testing, and air purge procedures
  • Ability to lift up to 50 lbs, climb ladders, participate in on-call rotations, and travel up to 5% as needed

Preferred Qualifications:
  • Experience in hyperscale or customer-facing environments.
  • Familiarity with Uptime Institute/TIA-942 and NFPA 70E.
  • Bachelor's degree or equivalent technical/military training/trade school.

Compensation and Benefits
  • Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant.
  • Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
  • 401(k) Retirement Plan: Incudes a generous company match.
  • Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
  • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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