RIOT) vision is to be the world's most trusted platform for powering and building digital ... Provide technical support via phone and email, assisting customers with troubleshooting, drawings ...
RIOT) vision is to be the world's most trusted platform for powering and building digital ... Provide technical support via phone and email, assisting customers with troubleshooting, drawings ...
Director, Power Strategy
Austin, TX · On-site
$150K - $170K/yr
... support the continued growth and development of Riot's self-mining, data center hosting, and electrical equipment businesses. This position will be based in Austin, TX, or our Denver, CO office.
Director, Power Strategy
Austin, TX · On-site
$150K - $170K/yr
... support the continued growth and development of Riot's self-mining, data center hosting, and electrical equipment businesses. This position will be based in Austin, TX, or our Denver, CO office.
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Inventory Specialist
Waco, TX · On-site
$15.75 - $20/hr
... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...
Inventory Specialist
Waco, TX · On-site
$15.75 - $20/hr
... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...
Inventory Specialist
Rockdale, TX · On-site
$15.75 - $19.75/hr
... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...
Inventory Specialist
Rockdale, TX · On-site
$15.75 - $19.75/hr
... to support the growing demand for high-density computing.. Key attributes we're looking for At Riot, we're building the future of digital infrastructure. Our team members have unparalleled ...
PCB Repair Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
PCB Repair Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Custodian
Rockdale, TX · On-site
$12.50 - $16/hr
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Custodian
Rockdale, TX · On-site
$12.50 - $16/hr
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Benefits Coordinator
Austin, TX · On-site
About this role The Benefits Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot's benefits functions. Reporting directly to the ...
Benefits Coordinator
Austin, TX · On-site
About this role The Benefits Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot's benefits functions. Reporting directly to the ...
CDL Driver
Corsicana, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
CDL Driver
Corsicana, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Custodian
Corsicana, TX · On-site
$12.50 - $16.25/hr
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Custodian
Corsicana, TX · On-site
$12.50 - $16.25/hr
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Miner Maintenance Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Miner Maintenance Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
EHS Specialist
Rockdale, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
EHS Specialist
Rockdale, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
EHS Specialist
Corsicana, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
EHS Specialist
Corsicana, TX · On-site
About the role The EHS Specialist will support Riot's Environmental, Health, and Safety programs by promoting a proactive safety culture, ensuring compliance with applicable regulatory requirements ...
Electrician
Corsicana, TX · On-site
... Riot Platforms, Inc. is at the forefront of the bitcoin revolution, operating one of the most advanced Bitcoin mining facilities in the industry. We are looking for a skilled Electrician to support ...
Electrician
Corsicana, TX · On-site
... Riot Platforms, Inc. is at the forefront of the bitcoin revolution, operating one of the most advanced Bitcoin mining facilities in the industry. We are looking for a skilled Electrician to support ...
Site Maintenance Crew Member (Groundskeeper)
Corsicana, TX · On-site
$13.50 - $17.25/hr
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Site Maintenance Crew Member (Groundskeeper)
Corsicana, TX · On-site
$13.50 - $17.25/hr
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Mining Technician
Corsicana, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Mining Technician
Corsicana, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Mining Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Mining Technician
Rockdale, TX · On-site
Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are ...
Commissioned Security Officer Level 3
Rockdale, TX · On-site
$15 - $16.75/hr
As a Security Officer, you will be responsible for providing a safe environment for our Riot Employees. This on-site position will directly support our security operations at our Rockdale, TX ...
Commissioned Security Officer Level 3
Rockdale, TX · On-site
$15 - $16.75/hr
As a Security Officer, you will be responsible for providing a safe environment for our Riot Employees. This on-site position will directly support our security operations at our Rockdale, TX ...
Payroll Specialist
Austin, TX · On-site
$23.25 - $31.75/hr
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Payroll Specialist
Austin, TX · On-site
$23.25 - $31.75/hr
Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...
Riot Support information
See Texas salary details
$10.97 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.37 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.08
14% of jobs
$17.08 - $18.30
10% of jobs
$18.91 is the 75th percentile. Wages above this are outliers.
$18.30 - $19.52
13% of jobs
$19.52 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.41
3% of jobs
$10
$17
$24
How much do riot support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Riot Support position, and why are they important?
To thrive as a Riot Support, you need strong customer service skills, technical troubleshooting abilities, and a good understanding of PC gaming environments, often supported by prior experience or specialized training in tech support. Familiarity with ticketing systems, live chat platforms, and CRM software is commonly required, along with knowledge of the games and services offered by Riot Games. Excellent communication, patience, and problem-solving skills are essential soft skills for helping players resolve issues and ensuring a positive gaming experience. These abilities are crucial for delivering high-quality support, maintaining player satisfaction, and fostering community trust in a fast-paced online environment.
What is a Riot Support?
A Riot Support job involves assisting players with technical issues, account inquiries, or in-game concerns for Riot Games. Support agents work to troubleshoot problems, escalate complex issues, and ensure a positive player experience. They communicate through tickets, live chat, or other support channels to provide timely and helpful resolutions. Strong customer service skills and knowledge of Riot's games are essential for this role.
What does a Riot Support do?
A Riot Support professional typically assists players with technical issues, account management, and gameplay-related questions via chat, email, or ticketing platforms. They may also help troubleshoot connectivity problems, escalate complex issues to higher-level support or engineers, and stay updated on the latest game updates and policies. Collaboration with other support agents and game developers is common to ensure players receive the best possible service. This role requires multitasking and adaptability, as each day can bring a wide variety of player concerns and technical challenges.

Senior Field Technician (E4A Solutions - A Subsidiary of Riot Platforms)
Houston, TX • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 25 days ago
Riot Platforms rating
8.4
Based on 8 frontline employees who took The Breakroom Quiz
31st of 251 rated facilities management
Job description
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure.
Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.
Riot is a Bitcoin-driven industry leader in the development of large-scale data centers and bitcoin mining applications. The Company's vertically integrated strategy spans Bitcoin mining, engineering, and the development of large-scale data center projects designed to support the growing demand for high-density computing. Riot currently operates Bitcoin mining facilities in central Texas and Kentucky, with engineering and fabrication capabilities in Denver and Houston. The Company is now expanding into data center development, strengthening its position as a foundational builder in the digital economy.
Key attributes we are looking for
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast-paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
Essential Functions
- Provide technical support via phone and email, assisting customers with troubleshooting, drawings, and general technical inquiries.
- Perform on-site field service, including warranty support, commissioning, acceptance testing, integrated system testing, protective relay settings, and functional tests for various Original Equipment Manufacturer products.
- Travel up to 50-70% of the time, including weekends and holidays, to conduct service repairs, training, and startups.
- Assist with new product research, development, and evaluation, contributing to specialized work of substantial variety and complexity.
- Conduct functional testing of completed controllers and custom-built controls, troubleshooting at the component level when necessary.
- Support the engineering department with research, development, and evaluation of proposed equipment.
- Drive projects to completion with minimal supervision while maintaining high-quality standards.
- Ensure site safety compliance, attending customer safety meetings and adhering to E4A Solutions and customer guidelines.
Knowledge, Skills, and Abilities
- Proficiency in reading and interpreting wiring schematics and mechanical drawings.
- Experience working with:
-
- 12 VDC to 125 VDC and 120 VAC to 500kVAC.
- Relay logic and PLC-based circuits troubleshooting.
- Motor control systems (across-the-line and reduced current).
- Variable frequency drives (VFDs).
- Switchboards troubleshooting and testing.
- Low, medium, and high voltage electrical equipment - transformers, power transformers, CTs, switchgear, motors, etc
- Ability to install and troubleshoot, electrical drawings, electrical equipment, SEL, Multilane, Allen Bradley, Siemens, and GE programmable logic controllers.
- Familiarity with industry standards: NFPA 20, NFPA 25, NFPA 70, UL50, UL508, UL891, UL1558, UL1773, IEEE, and NEC.
- Strong problem-solving skills with the ability to troubleshoot equipment and provide training via phone, email, or video conferencing.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to travel on short notice for emergency service work.
- Must have a clean driving record and be eligible for government clearance work.
- Ability to lift and carry up to 50 lbs., stand for prolonged periods, and work extended hours when required (within OSHA guidelines).
Education and Experience
- 3+ years of relevant experience or a combination of education and experience.
- Strong written and verbal communication skills, with the ability to write reports, manuals, and effectively present information to managers, clients, and employees.
- Basic math skills to solve electrical circuit formulas.
Compensation and Benefits
- Competitive pay commensurate with experience.
- 401k plan with company matching
- Great medical, vision, and dental plans to choose from
- Long-term and Short-term disability
- Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
- Flexible Spending Accounts
- Generous PTO and Paid Holidays
Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
What Riot Platforms employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Riot Platforms
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Castle Rock, CO, US
Year founded
1998