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Riot Support Jobs (NOW HIRING)

Support selection and performance management of electrical consultants, EORs, and key vendors. * Lead technical alignment workshops to ensure external partners meet Riot's requirements. * Review ...

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Riot Support information

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How much do riot support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for riot support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Riot Support position, and why are they important?

To thrive as a Riot Support, you need strong customer service skills, technical troubleshooting abilities, and a good understanding of PC gaming environments, often supported by prior experience or specialized training in tech support. Familiarity with ticketing systems, live chat platforms, and CRM software is commonly required, along with knowledge of the games and services offered by Riot Games. Excellent communication, patience, and problem-solving skills are essential soft skills for helping players resolve issues and ensuring a positive gaming experience. These abilities are crucial for delivering high-quality support, maintaining player satisfaction, and fostering community trust in a fast-paced online environment.

Can I work at Riot without a degree?

Riot Support roles typically require a high school diploma or equivalent; a college degree is not always mandatory. Relevant skills such as customer service, communication, and problem-solving are often prioritized, and some positions may require technical knowledge or certifications. Candidates should review specific job postings for exact requirements.

How do you get a job at Riot?

To get a job at Riot, candidates should review current openings on the company's careers page, prepare a tailored resume highlighting relevant skills such as communication and problem-solving, and submit an application online. The hiring process may include interviews, assessments, and background checks, depending on the role. Relevant experience in gaming, customer support, or technical fields can improve chances of selection.

Is it hard to get a job at Riot?

Getting a support role at Riot Games can be competitive, as the company values relevant experience, strong communication skills, and a passion for gaming. Candidates often go through multiple interview stages, including technical and behavioral assessments, and having knowledge of customer service tools and processes can improve chances of success.

What is a Riot Support job?

A Riot Support job involves assisting players with technical issues, account inquiries, or in-game concerns for Riot Games. Support agents work to troubleshoot problems, escalate complex issues, and ensure a positive player experience. They communicate through tickets, live chat, or other support channels to provide timely and helpful resolutions. Strong customer service skills and knowledge of Riot's games are essential for this role.

How much do Riot workers get paid?

Riot Support employees typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with roles often requiring strong communication skills and familiarity with customer support tools.

What are the typical day-to-day responsibilities of a Riot Support professional?

A Riot Support professional typically assists players with technical issues, account management, and gameplay-related questions via chat, email, or ticketing platforms. They may also help troubleshoot connectivity problems, escalate complex issues to higher-level support or engineers, and stay updated on the latest game updates and policies. Collaboration with other support agents and game developers is common to ensure players receive the best possible service. This role requires multitasking and adaptability, as each day can bring a wide variety of player concerns and technical challenges.

More about Riot Support jobs
What cities are hiring for Riot Support jobs? Cities with the most Riot Support job openings:
What are the most commonly searched types of Riot Support jobs? The most popular types of Riot Support jobs are:
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Infographic showing various Riot Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Senior Software Engineer - Publishing Platform, Riot Mobile

Riot Games

Los Angeles, CA

$143K - $179K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago


Job description

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As Software Engineers, we work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.

Riot Mobile is a personalized, always-on companion that connects players to the full Riot ecosystem-bridging in-game and out-of-game experiences to keep players engaged, informed, and ready to play. Designed as a player's daily portal into Riot's worlds, Riot Mobile helps millions of players stay connected to what matters most, from tailored news, patch notes, and esports to social experiences like cross-platform chat and lightweight coordination with friends. As a core surface for engagement beyond the PC or console, Riot Mobile ensures players have meaningful, game-enriching experiences wherever they are.

As a Senior Software Engineer on the Riot Mobile team, you'll build and scale a mobile platform that supports millions of players across Riot's ecosystem. You'll work across iOS and Android to develop features spanning personalization, social systems, and cross-game experiences, while owning multi-month technical efforts from discovery through delivery. You'll collaborate with product, design, and engineering partners to solve ambiguous problems, make impactful technical decisions, and improve the quality and resilience of the platform. Riot Mobile is built with native code, Kotlin Multiplatform (KMP), numerous Riot APIs, AWS Lambdas, some React, embedded multimedia and live streaming, small Spring Boot services, and Riot's internal SDK.

Responsibilities:
  • Design, build, and maintain mobile features across iOS and Android that support millions of players across Riot's ecosystem
  • Own and execute on multi-month projects, from technical discovery and prototyping through production delivery
  • Collaborate with product managers, designers, and engineers across teams to break down ambiguous problem spaces and deliver impactful solutions
  • Make and influence technical decisions at the team level, contributing to architecture, system design, and long-term technical strategy
  • Write high-quality, maintainable code with appropriate test coverage, and uphold engineering excellence through code reviews and best practices
  • Improve the reliability and performance of Riot Mobile by contributing to monitoring, on-call rotations, incident response, and root cause analysis
  • Contribute to and evolve team development processes, CI/CD pipelines, and engineering standards
  • Mentor and support other engineers through collaboration, code reviews, and knowledge sharing
  • Partner with teams across Riot to integrate features with shared systems and enable cross-game experiences
Required Qualifications: 
  • 4+ years of professional software engineering experience, including experience building and shipping mobile applications
  • Bachelor's or Master's degree in Computer Science or a related field, or comparable experience in software development
  • Experience working with complex code bases
  • Experience working with UX and visual designers
  • Strengths in collaboration, communication, technical requirements gathering, and determining technical strategy
Desired Qualifications:
  • Professional experience working with web front end tech (preferably React)
  • Experience with or willingness to work in Kotlin Multiplatform (KMP)
  • Professional experience with telemetry and analytics (e.g. Firebase, Statsig, DataDog)
  • Professional experience with Java Spring Boot services
  • Understanding of build / deploy automation

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 


Riot Games logo

About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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