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Remote Riot Support Jobs (NOW HIRING)

SixGen, Inc.

On-Net Operator

Reston, VA · On-site +1

$50.25 - $66.25/hr

Support a remote-first and highly collaborative operating environment. QUALIFICATIONS * 7+ years of ... Certification from RIOT/FORGE or COTC/NETC -Required PREFERRED QUALIFICATIONS * Experience leading ...

RTS

Global Business Development Manager

... a remote-first environment across diverse time zones. * Flexibility to support early morning or ... Experience working with global publishers such as Capcom, Bandai Namco, Riot Games, or Epic Games ...

Devoted Studios

Account Manager

Devoted Studios is a globally remote game development company specializing in Co-development ... Riot * Gearbox Software At Devoted Studios, we're committed to making outsourcing more efficient ...

Devoted Studios

GM/Head of Studio

Devoted Studios is a globally remote game development company specializing in Co-development ... Riot * Gearbox Software We are seeking an experienced GM/Head of Studio to lead our studio ...

All JobsRiot Support JobsRemote Riot Support Jobs

Remote Riot Support information

See salary details

$22.5K

$103.3K

$159K

How much do remote riot support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for remote riot support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

Can I work at Riot Games remotely?

Remote Riot Support roles are available, with many positions offering remote or hybrid work options depending on the team and location. Candidates should have strong communication skills and familiarity with remote collaboration tools. Availability of remote work varies by role and region, so checking specific job postings is recommended.

What is the difference between Remote Riot Support vs Remote Customer Support?

AspectRemote Riot SupportRemote Customer Support
Required CredentialsBasic technical knowledge, customer service skillsCustomer service skills, sometimes technical knowledge
Work EnvironmentRemote, often in gaming or tech companiesRemote, across various industries
Employer & Industry UsageGaming companies, tech firmsRetail, telecom, tech, and service industries
Common Search & ComparisonYesYes

Remote Riot Support and Remote Customer Support both involve assisting users remotely, but Riot Support focuses on gaming-related issues within the gaming industry, requiring some technical knowledge of gaming platforms. Customer Support covers a broader range of industries and may require more general customer service skills. Both roles are remote and customer-facing, but Riot Support is specialized for gaming companies like Riot Games.

What are the key skills and qualifications needed to thrive as a Remote Riot Support Specialist, and why are they important?

To thrive as a Remote Riot Support Specialist, you need strong problem-solving abilities, customer service skills, and often a background in technical support or gaming, typically supported by familiarity with Riot Games' products. Knowledge of ticketing systems like Zendesk, live chat platforms, and troubleshooting tools is commonly required. Excellent written communication, patience, and cultural sensitivity are essential soft skills for engaging with a global player base. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and a positive experience for players in a remote support environment.

What is a Remote Riot Support specialist?

A Remote Riot Support specialist is a professional who provides customer service, technical assistance, or community management for Riot Games products, such as League of Legends, Valorant, or other titles, but works entirely from a remote location instead of an office. These specialists help players troubleshoot issues, moderate online communities, and ensure a positive gaming experience by communicating through chat, email, or ticketing systems. Working remotely allows them to support players from anywhere in the world while maintaining Riot Games' high standards for player support and engagement.

How does a Remote Riot Support specialist effectively collaborate with on-site teams during high-stress incidents?

As a Remote Riot Support specialist, much of your collaboration with on-site teams happens through real-time communication platforms, such as secure messaging and video calls. You’ll be expected to coordinate closely with field personnel, providing them with situation updates, logistics support, and resource tracking. Building trust remotely can be challenging, so clear communication and responsiveness are vital. The role often requires adapting quickly to evolving situations and maintaining a calm, solutions-oriented approach, which helps ensure the safety of both team members and affected communities.

How hard is it to get a job at Riot?

Securing a Remote Riot Support position typically requires relevant customer service or technical skills, a strong understanding of the company's products, and the ability to work independently in a remote environment. The application process often involves multiple interview stages, including skills assessments and cultural fit evaluations, making it competitive but achievable with proper preparation.

How much does a Riot employee get paid?

The salary for a Remote Riot Support role varies depending on experience and location but generally ranges from $40,000 to $60,000 annually. Compensation may include benefits such as health insurance, paid time off, and opportunities for skill development in a remote work environment.
More about Remote Riot Support jobs
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Remote Riot Support jobs near you
Thermal & Cooling Liquid Engineer (SME)

Thermal & Cooling Liquid Engineer (SME)

Riot Platforms

Remote

Full-time

Medical, Retirement

Posted 17 hours ago

Riot Platforms rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

27th of 216 rated facilities management

Job description

About Riot Platforms
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure. Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About the role
Riot is seeking a Liquid Cooling Subject Matter Expert (SME) to join our Central Operations team. In this role, you will serve as the technical authority for the deployment, commissioning, optimization, and lifecycle management of industrial-scale liquid cooling systems. You will bridge engineering design and field execution, leading complex cooling infrastructure including heat exchangers, fluid distribution systems, valves, controls, and monitoring platforms. This is a hands-on, highly visible role focused on ensuring reliability and performance in high-density computing environments. This position is remote, with up to 75% travel required to support site activities, troubleshooting, and operational initiatives at our Rockdale, TX site.
What you'll be doing
  • Lead the technical strategy for industrial liquid cooling systems, including large-scale direct-to-chip, cold-plate, and immersion deployments
  • Apply thermal theory to validate system-level heat balance, fluid chemistry, and heat exchanger performance
  • Support end-to-end liquid-cooled rack deployments, providing project management support for full lifecycle execution
  • Serve as a subject matter expert in valves, pumps, VFD controls, and piping hydraulics to ensure stable flow and pressure management
  • Define and optimize control logic, alarm thresholds, and fail-safe interlocks in collaboration with automation teams (PLC/BMS)
  • Support commissioning activities for liquid systems, including hydro-testing, flow balancing, and thermal validation under load
  • Lead root-cause analysis (RCA) for thermal and fluid incidents and drive continuous improvement to reduce MTTR and repeat failures
  • Develop maintenance protocols, SOPs, MOPs, and training programs for water treatment and safe operation of liquid cooling systems

What you'll have
  • 7+ years of experience in industrial water cooling or critical infrastructure, with a strong focus on large-scale fluid systems
  • Proven experience in deployment and maintenance of hyperscale data center liquid cooling systems strongly preferred
  • Strong understanding of thermal heat transfer and fluid dynamics, with expert knowledge of industrial valves, heat exchangers, and pumping systems
  • Proficiency in reading and developing P&IDs and mechanical schematics
  • Hands-on experience with industrial controls (PLC/BMS), alarm management, and data-driven troubleshooting
  • Ability to manage complex projects and influence cross-functional teams (Construction, Engineering, Operations) without direct authority
  • Ability to meet physical job requirements and work in a data center environment
  • Preferred experience in Mechanical Engineering, Fluid Engineering, Systems Engineering, or a related technical discipline.
  • Preferred Bachelor's or Master's degree in Engineering (e.g., Mechanical Engineering) or a related field.

Compensation and Benefits
  • Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant.
  • Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
  • 401(k) Retirement Plan: Incudes a generous company match.
  • Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
  • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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