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Revspring Jobs (NOW HIRING)

RevSpring is a company focused on solving complex healthcare problems through technology, and they are seeking a Staff Software Engineer to join their Health Plan Applications and Services team. The ...

DevOps Engineer II

Nashville, TN · On-site

$51 - $69.75/hr

RevSpring is seeking a DevOps Engineer II to enhance their cloud infrastructure and support engineering teams in delivering high-quality products. The role involves collaborating across teams ...

The Product Manager is responsible for driving the development, enhancement, and success of key products within the RevSpring portfolio. This role collaborates closely with customers, engineering ...

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Revspring information

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How much do revspring jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for revspring in the United States is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a professional at RevSpring, and why are they important?

To thrive at RevSpring, professionals typically need expertise in healthcare communications, revenue cycle management, and customer service, often supported by a relevant degree or industry experience. Familiarity with client relationship management (CRM) systems, payment processing platforms, and data security protocols is commonly required. Strong problem-solving abilities, effective communication, and a customer-focused mindset are critical soft skills in this environment. These skills are essential to deliver secure, compliant, and efficient communication and payment solutions for healthcare clients.

What are some typical challenges faced by professionals working at RevSpring, and how can they be addressed?

Professionals at RevSpring often work in fast-paced teams focused on secure, compliant communications and payment solutions for clients in industries like healthcare and financial services. A common challenge is staying up-to-date with evolving compliance standards such as HIPAA or PCI, while still delivering efficient, user-friendly solutions. Team members can address these challenges by participating in ongoing training, collaborating closely with compliance and technical teams, and leveraging RevSpring’s internal resources to ensure best practices. Open communication and proactive problem-solving are highly valued in the company’s collaborative environment.

What is the difference between Revspring vs Digital Marketing Specialist?

AspectRevspringDigital Marketing Specialist
Required CredentialsMarketing or Business degree, certifications in digital marketingMarketing degree, certifications like Google Ads or HubSpot
Work EnvironmentAgency setting, client-focused projectsCorporate or agency, online campaigns
Industry UsageMarketing, advertising, digital servicesMarketing, advertising, e-commerce

Revspring and Digital Marketing Specialist roles both require marketing knowledge and digital skills. Revspring typically involves working within an agency environment on diverse client projects, while Digital Marketing Specialists focus on online campaigns for various organizations. Both roles often hold similar certifications and operate in overlapping industries, but their specific responsibilities and work settings differ slightly.

What is a Revspring and what do they do?

Revspring is not a job title but rather a company that provides communication and payment solutions, primarily for the healthcare industry. They specialize in patient engagement, billing, and payment processing services to help healthcare providers improve collections and streamline communication with patients. Employees at Revspring may work in various roles, such as customer service, software development, IT, and sales, all supporting the company's mission to enhance financial and engagement workflows in healthcare organizations.
More about Revspring jobs
What cities are hiring for Revspring jobs? Cities with the most Revspring job openings:
What states have the most Revspring jobs? States with the most job openings for Revspring jobs include:
Infographic showing various Revspring job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Nights. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $57,077 per year, or $27.4 per hour.
AI Enabler - Customer Support

AI Enabler - Customer Support

RevSpring Inc

Nashville, TN • Remote

Full-time

Re-posted 21 days ago


Job description

Job Title: AI Enabler – Customer Support
Overview
At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler – Customer Support plays a critical role in advancing our support organization by embedding artificial intelligence into day-to-day operations to improve efficiency, scalability, and client experience.
This role will partner across Customer Support, Product, Engineering, and Revenue Cycle teams to identify, implement, and optimize AI-driven solutions that enhance service delivery and operational performance.
Essential Functions
  • Identify, evaluate, and implement AI-driven solutions to optimize customer support workflows, including ticket triage, knowledge delivery, and response automation
  • Partner with Product and Engineering to deploy and enhance AI tools such as virtual agents, agent assist capabilities, and workflow automation
  • Integrate AI solutions into support operations to improve key performance metrics, including response time, resolution time, and customer satisfaction
  • Collaborate with Revenue Cycle subject matter experts to ensure AI solutions align with healthcare billing, payments, and patient engagement workflows
  • Monitor AI performance, validate outputs, and ensure accuracy, quality, and compliance with healthcare regulations and data privacy standards
  • Develop and maintain documentation, playbooks, and best practices to support AI adoption across the organization
  • Lead training and enablement efforts to drive effective use of AI tools within Customer Support
  • Analyze support data and AI performance metrics to identify trends, gaps, and continuous improvement opportunities
  • Serve as a cross-functional liaison, providing insights and recommendations to influence product enhancements and support strategy
Minimum Qualifications
  • Bachelor’s degree in Business, Information Systems, Healthcare Administration, or related field, or equivalent work experience
  • 3+ years of experience in Customer Support Operations, Support Enablement, or related roles within a SaaS or technology environment
  • Experience working with AI-powered tools or automation within a customer support or service environment
  • Working knowledge of Revenue Cycle Management (RCM) processes, including billing, claims, or patient financial engagement
  • Strong analytical and problem-solving skills with the ability to translate operational needs into technical solutions
  • Demonstrated ability to manage cross-functional initiatives and influence stakeholders
Preferred Qualifications
  • Experience with customer support platforms such as Salesforce Service Cloud, Zendesk, or similar technologies
  • Exposure to AI technologies, including conversational AI, large language models, or prompt design
  • Experience in healthcare technology or regulated environments (HIPAA compliance)
  • Familiarity with knowledge management and workflow automation tools
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.