Revenue Operations (RevOps) Manager or Director
Location: Grand Rapids, Michigan, Minneapolis, Minnesota or Virgina
Reports to: Chief Revenue Officer (CRO)
Role Overview
Weโre looking for a highly analytical and execution-focused Revenue Operations Manager to serve as the right hand to the CRO. This role is responsible for building the systems, insights, and operational rigor that enable our revenue engineโacross marketing, sales, and client successโto scale efficiently.
You will act as a force multiplier for revenue leadership, translating strategy into execution, removing friction across the funnel, and driving visibility into performance. Your work will directly accelerate growth, improve forecasting accuracy, and increase revenue predictability.
Key Responsibilities
1. Strategic Partner to the CRO
- Act as a trusted advisor and operational counterpart to the CRO
- Translate revenue strategy into actionable plans, processes, and metrics
- Prepare executive-level reporting, dashboards, and insights
- Drive weekly, monthly, and quarterly revenue cadences (pipeline reviews, forecast calls, QBRs)
2. Revenue Engine Optimization
- Own end-to-end revenue funnel performance (lead โ opportunity โ close โ expansion)
- Identify bottlenecks and implement process improvements across sales and client success
- Standardize and optimize sales stages, qualification criteria, and deal workflows
- Partner with marketing to improve lead quality, routing, and conversion rates
3. Own Sales Operations (Day-to-Day Performance Engine)
- Manage and optimize CRM (Dynamics CE) as the source of truth
- Build and enforce pipeline hygiene, deal standards, and sales process discipline
- Support territory planning, account assignments, and capacity modeling
- Create and maintain sales dashboards, reports, and performance tracking
- Troubleshoot deals, workflows, and rep-level execution issues
4. Forecasting amp; Analytics