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Revenue Operations Associate Jobs in Springfield, MA

Freshpoint

Vice President, Operations

Hartford, CT

$126K - $210K/yr

... revenue management, strategic execution of local and corporate initiatives, compliance with ... Maintains associate relations through regular department meetings. * Establishes on-going ...

Pwc

Zuora Solution Architect - Senior Associate

Hartford, CT · On-site

$77K - $202K/yr

... operational efficiency through the implementation and support of Zuora's Quote-to-Revenue solutions ... As a Senior Associate, you will focus on building meaningful client connections and learning how to ...

Ross Stores

Retail Associate

West Springfield, MA · On-site

$15.25 - $17.50/hr

With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an ... operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

West Springfield, MA · On-site

$15.25 - $17.50/hr

With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Dress For Less

Retail Associate

West Springfield, MA · On-site

$16.60 - $18/hr

With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an ... operational goals. Essential Functions: * Understands that safety is the number one priority and ...

Pwc

MarTech Strategist - Senior Associate

Hartford, CT · On-site

$77K - $202K/yr

... and Operations Strategist - Senior Associate, you will engage with clients to enhance their ... revenue stream diversification and market positioning What You Must Have - At least a Bachelor ...

Tapestry, Inc.

Sales Associate II

Hartford, CT · On-site

$14 - $19.25/hr

... and revenue. Key Responsibilities * Represent Coach as a brand ambassador, adhering to the Coach ... Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual ...

Tapestry, Inc.

Sales Associate II

West Hartford, CT · On-site

$14.25 - $19.25/hr

... and revenue. Key Responsibilities * Represent Coach as a brand ambassador, adhering to the Coach ... Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual ...

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Revenue Operations Associate information

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How much do revenue operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for revenue operations associate in Springfield, MA is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.19 per hour, depending on experience, location, and employer.

What does a revenue operations associate do?

A Revenue Operations Associate supports the alignment and efficiency of sales, marketing, and customer success teams to drive business growth. They analyze data, manage sales tools and CRM systems, streamline processes, and help ensure accurate forecasting and reporting. Their role is crucial in removing operational bottlenecks, improving communication across departments, and ensuring revenue goals are met.

What are the key skills and qualifications needed to thrive as a revenue operations associate, and why are they important?

To thrive as a Revenue Operations Associate, you need strong analytical abilities, knowledge of sales and marketing processes, and often a bachelor's degree in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and proficiency in Excel are typically required, along with certifications in CRM or revenue operations being advantageous. Excellent communication, problem-solving, and organizational skills help you collaborate effectively and drive process improvements. These skills ensure efficient revenue workflows, accurate forecasting, and alignment across sales, marketing, and finance teams.

How does a revenue operations associate typically collaborate with sales, marketing, and customer success teams?

A Revenue Operations Associate plays a central role in aligning the efforts of sales, marketing, and customer success teams to ensure a seamless revenue process. They often coordinate cross-functional meetings, analyze data to identify process bottlenecks, and implement tools that enhance communication and workflow efficiency. By serving as the bridge between these departments, Revenue Operations Associates help drive consistent reporting, maintain data integrity, and support strategic initiatives that contribute to overall company growth. This collaborative approach fosters a unified revenue strategy and helps each team achieve their goals more effectively.

What is the difference between Revenue Operations Associate vs Sales Operations Coordinator?

AspectRevenue Operations AssociateSales Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldSimilar educational background, often with certifications in CRM or sales tools
Work EnvironmentCollaborates across sales, marketing, and finance teams to optimize revenue processesSupports sales team with data management, reporting, and process improvements
Industry UsageCommon in SaaS, tech, and B2B companies focusing on revenue growthWidely used in sales-driven organizations to streamline sales operations

The Revenue Operations Associate and Sales Operations Coordinator roles share similar educational backgrounds and work environments, focusing on supporting sales and revenue processes. However, the Revenue Operations Associate often has a broader scope, working across multiple departments to align revenue strategies, while the Sales Operations Coordinator primarily supports sales teams with operational tasks.

How to break into revenue operations?

To break into revenue operations as an associate, candidates should develop skills in data analysis, CRM tools like Salesforce, and understand sales and marketing processes. Gaining relevant experience through internships, certifications such as HubSpot or Salesforce, and strong communication skills can improve job prospects in this field.

Is revenue operations associate a good career?

A revenue operations associate role is a growing career path that involves aligning sales, marketing, and customer success teams to optimize revenue. It typically requires skills in data analysis, CRM tools, and cross-functional collaboration, offering opportunities for advancement in sales and marketing functions.

What are the most commonly searched types of Revenue Operations jobs in Springfield, MA?

The most popular types of Revenue Operations jobs in Springfield, MA are:

What are popular job titles related to Revenue Operations Associate jobs in Springfield, MA?

For Revenue Operations Associate jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Revenue Operations Associate jobs in Springfield, MA look for?

The top searched job categories for Revenue Operations Associate jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Revenue Operations Associate jobs?

Cities near Springfield, MA with the most Revenue Operations Associate job openings:

Revenue Operations Associate jobs near you
Infographic showing various Revenue Operations Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,397 per year, or $26.2 per hour.

VP of Revenue Cycle

Springfield, MA • On-site

Caring Health Center, Inc.
Health Care and Social Assistance • 51 - 200 employees

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Respectful managers

Good training

Learn more about Caring Health Center, Inc.external

$105K - $150K/yr

Full-time

Re-posted 20 days ago

Job description

General Description:
The Vice President (VP) of Revenue Cycle is responsible for the strategic oversight and operational performance of revenue cycle functions. This role plays a key part in ensuring financial sustainability by maximizing reimbursements, improving cash flow across all clinical and pharmacy service lines, strengthening payer relationships, and ensuring full compliance with FQHC-specific billing regulations. This role is also responsible for effective payer contract negotiation, and the development and oversight of AR and financial performance through reporting, data analysis, and key metrics.
Reporting to the Chief Financial Officer (CFO), the VP collaborates closely with finance, clinical, operations, billing, compliance, pharmacy, and credentialing teams to drive operational excellence and mitigate risk across all service lines, including medical, dental, behavioral health, and pharmacy (retail and 340B).
While this position does not have direct supervisory oversight of the Billing team, it holds a dotted-line relationship and works in close partnership to ensure billing functions are fully aligned with financial performance objectives, payer requirements, and FQHC best practices.
Minimum Requirements:
  • Associate's degree required; Equivalent experience considered.
  • Certified coder (CPC, CCS, or equivalent) strongly preferred.
  • Minimum of 10 years in revenue cycle leadership, with FQHC or community health center.
  • Deep knowledge of FQHC billing regulations and payer requirements (MassHealth, HSN, Medicare, Medicaid/Medicare ACO's, PPS, wrap payments, capitation, etc.).
  • Proven experience with pharmacy billing, 340B revenue management, and retail pharmacy revenue cycle workflows.
  • Expertise in medical, dental, and behavioral health revenue cycle management.
  • Extensive knowledge of revenue cycle management, including billing, coding, collections, reporting and analysis.
  • Expertise with state systems (e.g., MMIS) and electronic health record platforms (e.g., eClinicalWorks, NextGen, Athena, Epic).
  • Proven ability and success in managing and negotiating payer relations and contracting.
  • Strong analytic skills with advanced Excel capability and data reporting tools.
  • Demonstrated ability to influence cross-functional teams without direct authority.
  • Excellent communication, leadership, and problem-solving skills.
  • High attention to detail, integrity, and commitment to the organization's mission.

Key Competencies:
  • FQHC Reimbursement Strategy & Compliance
  • Revenue Cycle Analytics, Reporting & Performance Metrics
  • MassHealth, HSN, Medicare, Medicaid, and Commercial Payer Expertise
  • Pharmacy Revenue Cycle (Retail & 340B) Oversight
  • Contracting, Capitation, and Wrap Payment Management
  • Cross-Functional Collaboration & Process Improvement
  • Credentialing Coordination & Denial Mitigation

Principal Responsibilities and Duties:
Payer Contracting & Reimbursement Strategy
  • Review and support negotiation of third-party payer contracts, including commercial payers, Medicare Advantage, and Medicaid Managed Care plans.
  • Analyze reimbursement terms, payment methodologies, and ensure alignment with FQHC reimbursement models (PPS, wrap payments, APMs).
  • Track and report on payer performance trends; identify opportunities for enhanced reimbursement.
  • Serve as a subject matter expert on FQHC-specific reimbursement rules, including MassHealth, HSN, Medicare PPS, Medicaid ACOs, and state-specific billing regulations.
  • Review and validate quarterly MassHealth wrap payments and monthly capitation payments; report discrepancies and trends to CFO.
  • Monitor payer policy changes and FQHC reimbursement guidance to ensure organizational readiness.

Revenue Cycle Oversight
  • Develop and implement strategies to optimize revenue, reduce days in AR, and improve net collections.
  • Lead process improvements that enhance billing accuracy and operational efficiencies across medical, dental, behavioral health and pharmacy departments.
  • Lead root-cause analysis of denials and write-offs; present recommendations to reduce preventable rejections and payment delays.
  • Oversee AR aging review processes to ensure timely resolution by payer type and self-pay category.
  • Develop dashboards and conduct detailed KPI reporting (charges, payments, adjustments, denials, encounter closure).
  • Ensure annual review and update of organizational fee schedules in collaboration with the CFO and Billing Director.

Pharmacy (Retail & 340B) Revenue Cycle
  • Monitor and optimize pharmacy revenue workflows and payment posting processes.
  • Lead analysis and reconciliation of 340B and retail pharmacy AR, reserves, and payment accuracy.
  • Provide monthly pharmacy revenue cycle reporting with detailed performance and reserve analysis.
  • Oversee monthly revenue cycle reporting package, including detailed analysis

Internal Audit, Compliance & Reporting
  • Coordinate external coding audits and conduct internal audits to ensure compliance with payer-specific and billing regulations.
  • Support audit readiness for HRSA OSV, financial audits, and payer reviews.
  • Assist with the preparation of UDS reports, Medicare/Medicaid cost reports, and other regulatory filings.
  • Lead reporting and analysis of KPIs, collection rates, and net revenue performance.

Collaboration & Departmental Leadership
  • Partner with the Billing Director and team to improve billing workflows, resolve escalations, and implement best practices.
  • Identify and implement automation opportunities for posting, reconciliation, denial tracking, and reporting.
  • Deliver staff development support, including Excel and data tool training, to increase operational efficiency.
  • Collaborate with medical, dental, behavioral health, and pharmacy departments to address incomplete or open visits and improve charge readiness.
  • Facilitate cross-departmental meetings focused on revenue cycle strategy, compliance, and clinical integration.
  • Mentor and support billing and operational teams, fostering a high-performance, mission-driven culture with a focus on customer service excellence and accountability.
  • Develop educational resources and provide training to operational/clinical leaders on their role/impact on revenue cycle.
  • Research new service lines as to potential reimbursements

Credentialing Support & Vendor Relations
  • Work with internal credentialing staff and external vendors to ensure timely provider enrollment, revalidation, and updates across all payers.
  • Monitor credentialing-related denials and assist in tracking, resolving, and preventing claims rejections due to enrollment issues.
  • Develop centralized tracking systems and communication pathways to proactively manage credentialing-related revenue risks.

Ad Hoc & Strategic Reporting
  • Respond to leadership requests for financial, operational, and payer performance reports.
  • Assist the CFO in developing reimbursement projections, financial models, and data for strategic initiatives, grants, or capital projects.
  • Continually assess technology and automation tools to enhance revenue cycle processes and system efficiency.

Working Conditions
  • Position requires prolonged periods of sitting at a desk and typing on a computer; ability to stand for prolonged periods of time; ability to perform moderate activities such as climbing stairs, bending, stooping, reaching, and lifting up to 20 pounds at times.

Salary Range: 105,000- $150,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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