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Returns Manager Jobs in Ohio (NOW HIRING)

Customer Service Manager

Heath, OH · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

New

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Tax Manager

Mentor, OH · On-site

$99K - $130K/yr

Review and file Individual and Business Tax Returns. * Manage multiple concurrent engagements * Outstanding accounting and tax skills; focus on high quality with attention to detail * Conduct tax ...

Track and manage open RMAs through resolution, communicating status updates to internal ... Familiarity with RMA / warranty return processes * Knowledge of compressor types, refrigerants, and ...

Salon Manager

Powell, OH · On-site

$20 - $35/hr

Licensed to cut hair What benefits may be offered by each salon owner in return? * Manager training to grow your team and the salon * Incentives and recognition for a job well done * An immediate ...

Tax Supervisor

Dayton, OH · Hybrid

$107K - $141K/yr

Prepare complex returns and review individual and business tax returns. * Manage project deadlines and plan appropriately with all staff. * Maintain frequent contact with client and handle day-to-day ...

The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...

Perform any other task assigned by DC Manager or DC Supervisor. Requirements Requirements: * Highschool Diploma or GED required * General knowledge of warehouse and inventory control systems

Demo & Returns Specialist ACT ENTERTAINMENT DEPARTMENT: Operations FLSA : Non-Exempt REPORTS TO ... Warehouse Manager LOCATION: Cincinnati, OH SUMMARY: This position is primarily responsible for ...

Perform any other task assigned by DC Manager or DC Supervisor. Requirements: Requirements: * Highschool Diploma or GED required * General knowledge of warehouse and inventory control systems

Perform any other task assigned by DC Manager or DC Supervisor. Requirements Requirements: * Highschool Diploma or GED required * General knowledge of warehouse and inventory control systems

Tax Manager

Mentor, OH · On-site

$99K - $130K/yr

Review and file Individual and Business Tax Returns. * Manage multiple concurrent engagements * Outstanding accounting and tax skills; focus on high quality with attention to detail * Conduct tax ...

Showing results 21-40

Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Ohio?

The most popular types of Returns jobs in Ohio are:

What are popular job titles related to Returns Manager jobs in Ohio?

For Returns Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Ohio look for?

The top searched job categories for Returns Manager jobs in Ohio are:

What cities in Ohio are hiring for Returns Manager jobs?

Cities in Ohio with the most Returns Manager job openings:

Infographic showing various Returns Manager job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Service Manager

Hobby Lobby

Heath, OH • On-site

$20.15 - $21.15/hr

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

New


Hobby Lobby rating

6.3

Company rating: 6.3 out of 10

Based on 892 frontline employees who took The Breakroom Quiz

18th of 39 rated national retailers


Job description

Job Description - Overview
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour
Starting part-time range - $15.75 - $16.75 per hour

Job Description - Requirements
  • Excellent Customer Service Skills
  • Basic Computer Skills
  • Desire To Learn
  • Trustworthy And Dependable
  • Super Friendly
  • Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
  • Competitive Wages
  • Medical, Dental and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Sick / Personal Pay (SPP)
  • Employee Discount
  • Life Insurance and Long Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (800) 200-1494.

What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US