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Returns Associate Jobs in Ohio (NOW HIRING)

Morris Furniture Co., Inc.

Returns Associate

Fairborn, OH · On-site

$15 - $18/hr

RETURNS ASSOCIATE Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Jeg's Automotive, LLC

Returns

Delaware, OH · On-site

$15.25 - $18/hr

Returns Associate- 1st Shift $500 Sign-On Bonus! Join the JEGS team and earn a $500 sign-on bonus : * $250 after 45 days * $250 after 90 days Start strong and get rewarded for staying with us! Job ...

Jeg's Automotive, LLC

Returns

Delaware, OH · On-site

$15.25 - $18/hr

Returns Associate- 1st Shift $500 Sign-On Bonus! Join the JEGS team and earn a $500 sign-on bonus : * $250 after 45 days * $250 after 90 days Start strong and get rewarded for staying with us! Job ...

Abercrombie

Analyst, Returns - A&F Co.

Columbus, OH · On-site

Associate assistance program * Paid parental and adoption leave * Access to fertility and adoption benefits through Carrot * Access to mental health and wellness app, Headspace * Paid Caregiver Leave

Piping Rock

QA Returns Specialist - 1st Shift

Mantua, OH · On-site

$26/hr

The Quality Returns Specialist is responsible for all returns and designated as the QA contact for ... Qualifications: • Associate's degree is preferred but not required. • This position requires ...

Focus Partners Wealth

Tax Associate

Toledo, OH · On-site

$57K - $76K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Bowling Green, OH · On-site

$54K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Columbus, OH · On-site

$56K - $75K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Cleveland, OH · On-site

$56K - $75K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Dufry

Stock Associate

Cleveland, OH

$16.50/hr

Advertised Compensation: $16.50 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

BidFTA.com

Associate

Strongsville, OH · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

BidFTA

Associate

Strongsville, OH · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

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Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Ohio? The most popular types of Returns jobs in Ohio are:
What cities in Ohio are hiring for Returns Associate jobs? Cities in Ohio with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Returns Associate

Returns Associate

Morris Furniture Co., Inc.

Fairborn, OH • On-site

$15 - $18/hr

Full-time

Re-posted 23 days ago

Job description

RETURNS ASSOCIATE
Our Values:
At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun.
Purpose:
The Returns Associate is responsible for inspecting, processing, and documenting returned items in a warehouse environment. This role ensures that all returned products are inspected thoroughly for damage, missing parts and documenting any issues so that the items can be properly dispositioned in the system. The Returns Associate is responsible for product movement within the warehouse and wrapping items properly based upon our wrapping standards. The associate will work closely with warehouse leadership, customer service, and inventory control teams to maintain accurate records and ensure efficient handling of returns.
General Description of duties:
This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
  • Inspect returned items for damage, missing parts, and overall condition.
  • Determine appropriate disposition of returns (restock, damage)
  • Process items into inventory system accurately and efficiently.
  • Repackage and prepare items for restocking.
  • Safely transports, loads, and unloads materials and products to designated areas utilizing pallets, hand trucks, carts, dollies, shelving, and other devices.
  • Responsible for proper use and care of warehouse equipment to include RF scan guns, radios, tablets, etc.
  • Identify warranty or repair opportunities and tag items for service.
  • Maintain a clean, safe, and organized returns area in compliance with warehouse standards.
  • Collaborate with customer service and inventory control to resolve discrepancies.
  • Document damages and communicate trends to supervisors for quality improvement.
  • Assist with general warehouse duties such as staging, organizing, and loading carts when required.

Qualifications:
  • Safety conscious approach to all activities.
  • Previous warehouse, logistics, or furniture handling experience preferred.
  • Ability to lift, push, and pull heavy furniture (up to 50 lbs.) with proper equipment and team assistance.
  • Strong attention to detail when inspecting furniture.
  • Basic computer/data entry skills (experience with inventory systems a plus).
  • Ability to work in a fast-paced environment and meet processing deadlines.
  • Strong communication and teamwork skills.
  • Work as a part of a cooperative team where the members may change frequently.
  • Ability to quickly move your hands and arms to grasp, manipulate, or assemble objects when handling, installing, positioning, or moving furniture.
  • Experience working with/around carts, dollies, and other warehouse equipment, including lifts and tuggers.
  • Ability to learn new computer systems.

Requirements:
  • High School Diploma or equivalent
  • 1-3 years' experience in a manufacturing/warehouse or distribution center environment

Work Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Confidential - For the use of appropriate Morris Furniture Co., Inc. employees only. Employment is at will. Neither this document, nor any other, unless specifically approved in writing by the CEO, Director of Human Resources, is to be construed as an employment contract. Morris Furniture Co., Inc. is an equal opportunity employer who is dedicated to a harassment-free environment. All Job Descriptions must be approved through Human Resources.

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