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Returns Associate Jobs in Ohio (NOW HIRING)

Vehicle Condition Associate I Pay Range: $19 Position Overview: This entry level position is responsible for accurately assessing, documenting and maintaining the status and appearance of Carvana ...

Vehicle Condition Associate I Pay Range: $19 Position Overview: This entry level position is responsible for accurately assessing, documenting and maintaining the status and appearance of Carvana ...

Vehicle Condition Associate I Pay Range: $19 Position Overview: This entry level position is responsible for accurately assessing, documenting and maintaining the status and appearance of Carvana ...

Vehicle Condition Associate I Pay Range: $19 Position Overview: This entry level position is responsible for accurately assessing, documenting and maintaining the status and appearance of Carvana ...

Senior Tax Associate

Dublin, OH · On-site

$80 - $105/hr

Senior Tax Associate Tax Advisory | Career Growth | Hybrid Flexibility | People-First Culture ... Prepare and review federal, state, and local tax returns for business and individual clients

Senior Tax Associate

Dublin, OH · Hybrid

$80K - $105K/yr

Senior Tax Associate Tax Advisory | Career Growth | Hybrid Flexibility | People-First Culture ... Prepare and review federal, state, and local tax returns for business and individual clients

Senior Tax Associate

Dublin, OH · On-site

$80K - $105K/yr

Senior Tax Associate Tax Advisory | Career Growth | Hybrid Flexibility | People-First Culture ... Prepare and review federal, state, and local tax returns for business and individual clients

Retail Associate

Delta, OH

$14.50 - $16.50/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Plymouth, OH

$14.25 - $16.25/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Lakeview, OH

$14 - $16/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Wauseon, OH

$14.25 - $16.50/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Hillsboro, OH

$13.75 - $15.75/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Ada, OH

$14.25 - $16.25/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Marion, OH

$13.25 - $15.25/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Van Wert, OH

$13.75 - $16/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Lima, OH

$14.75 - $17/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Bryan, OH

$14.25 - $16.25/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Retail Associate

Paulding, OH

$13.25 - $15.25/hr

In return, we ask that our associates bring: * An absolute customer-focus. * A friendly, enthusiastic attitude. * Good verbal communication and an approachable demeanor. * Attention to detail ...

Showing results 21-40

Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Ohio?

The most popular types of Returns jobs in Ohio are:

What cities in Ohio are hiring for Returns Associate jobs?

Cities in Ohio with the most Returns Associate job openings:

Infographic showing various Returns Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Vehicle Condition Associate

Carvana

Elyria, OH • On-site

$19/hr

Full-time

Re-posted 19 days ago


Carvana rating

7.0

Company rating: 7.0 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

146th of 740 rated retailers


Job description

Vehicle Condition Associate I

Pay Range: $19

Position Overview:

This entry level position is responsible for accurately assessing, documenting and maintaining the status and appearance of Carvana's wholesale inventory. This position is not eligible for visa sponsorship.

What you'll be doing:

  • Ensure each vehicle is inspected for mechanical, drivability, and cosmetic concerns.
  • Operate state-of-the-art digital tools to accurately assess exterior and interior condition of Carvana's wholesale inventory.
  • Consistently use mobile tools to take multiple images of the assigned vehicles, including photos of any observed damage.
  • Ensure each vehicle is documented with the correct trim levels and other vehicle features/attributes.

What the Job Requires

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

  • High School Diploma or equivalent is required.
  • At least 18  years of age.
  • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
  • Ability to use digital devices and mobile applications.
  • Ability to pay attention to detail. 
  • Ability to frequently stand, sit, walk, bend, stoop, squat, and lift up to 40 lbs.
  • Ability to drive frequently.
  • Ability to work outdoors continuously.
  • Ability and comfortability to be around fumes or odors that are from vehicles under maintenance.
  • Ability to work  in various weather conditions such as: rain, snow, heat, etc. 

 This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


What Carvana employees say

Pay

Benefits

Hours and flexibility

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About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011