ZipRecruiter

Log In

1

Returns Manager Jobs in Delaware (NOW HIRING)

Wertz & Associates

Tax Manager

Wilmington, DE · On-site

$107K - $141K/yr

Review and approve federal, state, and local tax returns of varying complexity * Assume responsibility for complex individual and business tax engagements * Manage and delegate tax preparation work ...

genex

Medical Nurse Case Manager

Newark, DE

Performance is monitored daily by supervisors and/or branch managers. Serves as an intermediary to ... Helps employer rewrite a , when necessary and possible, to return the client to the workplace. May ...

genex

Medical Nurse Case Manager

Newark, DE

Performance is monitored daily by supervisors and/or branch managers. Serves as an intermediary to ... Helps employer rewrite a , when necessary and possible, to return the client to the workplace. May ...

Genex

Medical Nurse Case Manager

Newark, DE · On-site

Helps employer rewrite a , when necessary and possible, to return the client to the workplace. • ... Prior case management experience preferred. MINIMUM QUALIFICATIONS: • A current, unrestricted ...

Dunkin

District Manager

Rehoboth Beach, DE

$100 - $125K/hr

District Manager Join the largest and fastest growing Dunkin' franchisee organization in MD/ DE ... In return for your loyalty and determination to succeed we will offer you an exciting career within ...

next page

Showing results 1-20

All JobsReturns JobsReturns Manager JobsReturns Manager Jobs in Delaware

Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are the most commonly searched types of Returns jobs in Delaware?

The most popular types of Returns jobs in Delaware are:

What are popular job titles related to Returns Manager jobs in Delaware?

For Returns Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Delaware look for?

The top searched job categories for Returns Manager jobs in Delaware are:

What cities in Delaware are hiring for Returns Manager jobs?

Cities in Delaware with the most Returns Manager job openings:

Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Returns and Shipping Associate (Rehoboth Beach, DE)

Staples

Rehoboth Beach, DE • On-site

$15.30 - $15.55/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 632 frontline employees who took The Breakroom Quiz

426th of 733 rated retailers

Job description

Shipping Associates provide exceptional customer service and have our customers' needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance, full-time eligible for medical coverage
  • And many more benefits
  • Compensation based on qualifications and experience

Help both your customer and your store win.
  • Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
  • Provide strong customer service, whether it's an Amazon return, shipping a package via UPS or another related service.
  • Engage in and identify customer needs for shipping and explain different shipping options
  • Maintain the Shipping area to ensure efficient processing and storage of packages
  • Ensure supplies required to process Ship and Returns are in stock
  • Provide exceptional customer service to create a positive, inviting environment for customers
  • Understand and use basic selling skills to engage and present solutions
  • Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Must be able to engage with customers and understand their needs to drive additional sales
  • Ability to lift/push/move materials up to the 100-pound range
  • Strong attention to detail, organization, ability to multi-task and manage priorities
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information

Staples does not sponsor applicants for work visas for this position.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply