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Returns Manager Jobs in Delaware (NOW HIRING)

W3Global Inc.

Property Manager

Wilmington, DE · On-site

$55K - $65K/yr

Our partners benefit from strong annual returns, appreciation, and depreciation and can take comfort in owning with an experienced team dedicated to active repositioning and hands-on management.

Wertz & Associates

A&A Manager

Wilmington, DE · On-site

$150 - $200/hr

Audit & Accounting (A&A) Manager Location: Wilmington, DE Experience Level: 7+ Years of Public ... Review and ensure the accuracy of financial statements, tax returns, and client communications

Wertz & Associates

A&A Manager

Wilmington, DE

$100K - $132K/yr

Audit & Accounting (A&A) Manager Location: Wilmington, DE Experience Level: 7+ Years of Public ... Review and ensure the accuracy of financial statements, tax returns, and client communications

Synerfac Technical Staffing

Tax Supervisor

Wilmington, DE · Hybrid

$107K - $141K/yr

Tax Supervisor / Manager Job Type: Permanent, Hybrid Location: Wilmington, DE Responsibilities: - Review of individual, partnerships, S Corporation, C Corporation, and fiduciary tax returns - Analyze ...

S2 Residential

Approve and monitor budget expenditures for maximum return on investment * Report to the executive ... The Property Manager position requires the ability to work any of the seven days of the week, 52 ...

TAI

Project Manager

Newark, DE · On-site

$120K - $150K/yr

Prepare project budgets, cost estimates, schedules, and return-on-investment (ROI) analyses ... Support equipment lifecycle management, including replacement planning and disposition of obsolete ...

TAI

Project Manager

Newark, DE · On-site

$120K - $150K/yr

Prepare project budgets, cost estimates, schedules, and return-on-investment (ROI) analyses ... Support equipment lifecycle management, including replacement planning and disposition of obsolete ...

Burlington

Store Manager

Wilmington, DE · On-site

$61K - $81K/yr

Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Delaware?

The most popular types of Returns jobs in Delaware are:

What are popular job titles related to Returns Manager jobs in Delaware?

For Returns Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Returns Manager jobs in Delaware look for?

The top searched job categories for Returns Manager jobs in Delaware are:

What cities in Delaware are hiring for Returns Manager jobs?

Cities in Delaware with the most Returns Manager job openings:

Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Retail Merchandising & Inventory Supervisor (New Castle, DE)

Staples

New Castle, DE • On-site

$18 - $18.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

460th of 740 rated retailers

Job description

Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Full-time hours, generous paid time off, career development program and weekly pay
  • Compensation is based on qualifications and experience
  • 401(k) with company match
  • Full medical, dental and vision insurance
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • And many more benefits

Play a central role in helping your store, your people and your customers win.
  • Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store
  • Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels
  • Execute Weekly Planograms and seasonal promo merchandising changeover
  • Deliver exceptional customer service
  • Understand and utilize basic selling skills to properly engage and present solutions to our customers
  • Provide an inviting environment for the customers by maintaining a neat and clean store
  • Perform front end responsibilities such as cashier, returns, and online reservations
  • Provide store leadership when scheduled as the "Manager on Duty"
  • Be flexible to perform other duties as assigned

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Has a clear understanding of merchandising and retail operations
  • Experience managing and coaching a team and/or supervising others
  • Must be able to engage and speak to customers and understand their needs
  • Ability to handle many priorities and to multitask effectively with limited or no supervision
  • Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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