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Returns Department Jobs (NOW HIRING)

KYB AMERICAS CORPORATION

Team Leader -- Returns

Greenwood, IN · On-site

$17.25 - $22/hr

The Returns Team Leader is responsible for assisting in the daily operation of the Returns Department, which is responsible for the processing, tracking, quality inspection and repackaging of all ...

MEYER DISTRIBUTING INC

Returns Inspector

Jasper, IN · On-site

$18/hr

Meyer Returns Department Overview. Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer ...

MEYER DISTRIBUTING INC

Returns Inspector

Jasper, IN · On-site

$18/hr

Meyer Returns Department Overview. Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer ...

Jeg's Automotive, LLC

Returns

Delaware, OH · On-site

$15.25 - $18/hr

Follow procedures and internal processes for Returns Department. * Look up and research past orders to determine which invoices the auto parts were originally purchased on * Inspect and reconcile ...

Jeg's Automotive, LLC

Returns

Delaware, OH · On-site

$15.25 - $18/hr

Follow procedures and internal processes for Returns Department. * Look up and research past orders to determine which invoices the auto parts were originally purchased on * Inspect and reconcile ...

HD Supply

GWA- Returns Dept 2pm-10:30p

Forest Park, GA

$16.25 - $19.50/hr

Job Summary Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling ...

HD Supply

GWA- Returns Dept 2pm-10:30p

Forest Park, GA · On-site

$16.25 - $19.50/hr

Job Summary Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling ...

Tommy Bahama

Manager, Returns

Lyons, GA · On-site

$60 - $80/hr

Essential Job Functions Manage the Returns department directly and/or through assigned Supervisors, Leads, and supporting clerical staff by providing leadership, direction, coaching, and ...

Oxford Industries, Inc.

Manager, Returns

Lyons, GA · On-site

Manage the Returns department directly and/or through assigned Supervisors, Leads, and supporting clerical staff by providing leadership, direction, coaching, and accountability to ensure safe ...

Oxford Industries

Manager, Returns

Lyons, GA · On-site

Manage the Returns department directly and/or through assigned Supervisors, Leads, and supporting clerical staff by providing leadership, direction, coaching, and accountability to ensure safe ...

Werner

Returns Coordinator

Raleigh, NC · On-site

$17.75 - $24.25/hr

Communicate proactively with customers, carriers, and internal departments regarding return status, resolution, and any discrepancies. * Coordinate with warehouse staff for the physical handling ...

Electronic Express

Warehouse Returns

Nashville, TN · On-site

$15.50 - $18.25/hr

Actively participate in team meetings to discuss improvement opportunities in the returns process. * Assist in training new staff in the returns department to ensure everyone is abreast of the latest ...

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Returns Department information

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How much do returns department jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for returns department in the United States is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a returns department?

Returns Department jobs involve processing and managing items that customers return to a company, whether due to defects, dissatisfaction, or other reasons. Employees in this department inspect returned goods, determine if they can be restocked or need to be disposed of, and update inventory records accordingly. They may also communicate with customers to resolve issues, process refunds or exchanges, and work closely with other departments like customer service and inventory management. Returns Department staff play a crucial role in maintaining customer satisfaction and efficient warehouse operations.

What are the key skills and qualifications needed to thrive in a returns department role, and why are they important?

To thrive in a Returns Department role, you need attention to detail, organizational skills, and a basic understanding of inventory management, typically supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and return processing software is commonly required. Strong communication, problem-solving abilities, and a customer-focused attitude help individuals excel in managing returns and resolving issues efficiently. These skills are vital for ensuring accurate processing, minimizing errors, and maintaining customer satisfaction in the returns workflow.

What are the most common challenges faced in a returns department role, and how can they be managed effectively?

Working in a Returns Department often involves handling high volumes of returned products, managing customer expectations, and ensuring accurate documentation. One of the main challenges is balancing efficiency with thorough quality checks to prevent restocking defective items. Effective communication with warehouse, customer service, and inventory teams is critical to resolve discrepancies and process returns swiftly. Staying organized and adaptable helps address fluctuating workloads, especially during peak seasons. Proactively learning company return policies and using technology to track returns can make your job smoother and more rewarding.

What is the difference between Returns Department vs Customer Service Representative?

Returns DepartmentCustomer Service Representative
Handles product returns, exchanges, and refundsAssists customers with inquiries, complaints, and product information
Requires knowledge of return policies and inventory managementRequires communication skills and product knowledge
Works primarily in warehouse, retail, or e-commerce settingsWorks in call centers, retail stores, or online support

The Returns Department focuses on processing product returns and managing related logistics, while Customer Service Representatives handle a broader range of customer inquiries, including returns, product questions, and complaints. Both roles require strong communication skills, but the Returns Department is more specialized in return procedures and inventory management, whereas Customer Service Representatives provide overall customer support across various issues.

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Returns Department jobs near you
Infographic showing various Returns Department job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,986 per year, or $16.3 per hour.

Returns Department

Wicked Staffing Solutions, LLC

Lawrence, MA

$16/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Title: Returns Department   
 
Type of Placement: Temp 1 year contract
 
Shift: 1st Shift 6:00am-2:30pm Monday- Friday 
 
Pay/Pay Range: $16.00hrly
 
Benefits upon Hired Perm: 
 
  • A comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K
  • They proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally
  • You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture
  • Temporary associates are provided with three options for medical insurance as well as dental and vision insurance and an associate discount
  • Part-time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount
 
 Why Work Here: 
They provide ample opportunities for associates to grow their career, network with other associates and get the most out of their development. 
 
Summary:  
Responsible for all functions in the Distribution Center with safety as a priority and ensuring the highest level of quality to our customers around the world.
 
ESSENTIAL FUNCTIONS:  
  • Sort, count, package, label, unpack and/or log inventory which is shipped or received
  • Inspect materials for damages or defects; record discrepancies or damages and notify supervisor
 
EDUCATION and/or EXPERIENCE:
 
  • High School diploma or general education degree (GED)/Home School equivalency
 
 
SKILLS AND ABILITIES:
 
  • Must be a team player
  • Willingness to learn new skills, expand job knowledge, and adapt to a changing environment
  • Show initiative to improve your skills, job knowledge, and factory processes
  • Follow company policies regarding attendance, safety requirements and PPE
 
 
Environmental Conditions: 
 
  • Working in a warehouse can be a noisy, busy place with many warehouse operations.
  • It can be cold or warm environment depending on season.   
 
Physical Capabilities:
 
  • Must be able to: stand for 8 hours and move from role to role or sedentary standing; lift light to moderate amounts of weight; perform repetitive upper extremity motions and repetitive forceful grip/pinch movement requiring both hands.
  • Must be able to lift up to 50lbs 
 
About Wicked Staffing Solutions: 
 
We have built long-standing relationships with some of the most reputable and well-known top companies that are hiring in manufacturing, distribution, customer service, engineering, electronics, and many other industries. We offer temporary, temp-hire, and direct placement opportunities, in a variety of positions.
 
Equal Opportunity Employer