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Returns Department Jobs in Texas (NOW HIRING)

Four Hands

Returns Associate

Buda, TX

$15 - $18/hr

Manage inventory within the Returns department using proper scanning and tracking procedures * Perform cycle counts, audits, and inventory updates to ensure accuracy * Assist in identifying and ...

Four Hands

Returns Associate

Buda, TX · On-site

$15 - $18/hr

Manage inventory within the Returns department using proper scanning and tracking procedures * Perform cycle counts, audits, and inventory updates to ensure accuracy * Assist in identifying and ...

Four Hands

Returns Associate

Buda, TX

$15 - $18/hr

Manage inventory within the Returns department using proper scanning and tracking procedures * Perform cycle counts, audits, and inventory updates to ensure accuracy * Assist in identifying and ...

Moto Enterprise LLC

Returns Supervisor

Pflugerville, TX · On-site

$20 - $22/hr

As a Returns Specialist specializing in Amazon returns for motorcycle parts, accessories, and gear ... Collaborate with relevant departments to process returned motorcycle parts and accessories back ...

Moto Enterprise LLC

Returns Supervisor

Pflugerville, TX · On-site

$20 - $22/hr

As a Returns Specialist specializing in Amazon returns for motorcycle parts, accessories, and gear ... Collaborate with relevant departments to process returned motorcycle parts and accessories back ...

MCNAUGHTON MCKAY GROUP

Counter Sales Associate

Tyler, TX · On-site

$15 - $18.75/hr

Handles incoming returns from customer and forwards to returns department. * Assists in processing returns when requested by CSRM Processor, Operations Manager or Branch Manager. * Re-stocks material ...

Priority Tire

Returns Lead

Coppell, TX · On-site

$21 - $23/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff, inventory teams, vendors, and other departments. Key Responsibilities * Direct daily workloads and ...

Priority Tire

Returns Lead

Coppell, TX · On-site

$21 - $23/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff, inventory teams, vendors, and other departments.Key ResponsibilitiesDirect daily workloads and ...

Priority Tire

Returns Lead

Coppell, TX · On-site

$60 - $80/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff, inventory teams, vendors, and other departments. Key Responsibilities * Direct daily workloads and ...

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Returns Department information

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How much do returns department jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for returns department in Texas is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.11 per hour, depending on experience, location, and employer.

What is a returns department?

Returns Department jobs involve processing and managing items that customers return to a company, whether due to defects, dissatisfaction, or other reasons. Employees in this department inspect returned goods, determine if they can be restocked or need to be disposed of, and update inventory records accordingly. They may also communicate with customers to resolve issues, process refunds or exchanges, and work closely with other departments like customer service and inventory management. Returns Department staff play a crucial role in maintaining customer satisfaction and efficient warehouse operations.

What are the key skills and qualifications needed to thrive in a returns department role, and why are they important?

To thrive in a Returns Department role, you need attention to detail, organizational skills, and a basic understanding of inventory management, typically supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and return processing software is commonly required. Strong communication, problem-solving abilities, and a customer-focused attitude help individuals excel in managing returns and resolving issues efficiently. These skills are vital for ensuring accurate processing, minimizing errors, and maintaining customer satisfaction in the returns workflow.

What are the most common challenges faced in a returns department role, and how can they be managed effectively?

Working in a Returns Department often involves handling high volumes of returned products, managing customer expectations, and ensuring accurate documentation. One of the main challenges is balancing efficiency with thorough quality checks to prevent restocking defective items. Effective communication with warehouse, customer service, and inventory teams is critical to resolve discrepancies and process returns swiftly. Staying organized and adaptable helps address fluctuating workloads, especially during peak seasons. Proactively learning company return policies and using technology to track returns can make your job smoother and more rewarding.

What is the difference between Returns Department vs Customer Service Representative?

Returns DepartmentCustomer Service Representative
Handles product returns, exchanges, and refundsAssists customers with inquiries, complaints, and product information
Requires knowledge of return policies and inventory managementRequires communication skills and product knowledge
Works primarily in warehouse, retail, or e-commerce settingsWorks in call centers, retail stores, or online support

The Returns Department focuses on processing product returns and managing related logistics, while Customer Service Representatives handle a broader range of customer inquiries, including returns, product questions, and complaints. Both roles require strong communication skills, but the Returns Department is more specialized in return procedures and inventory management, whereas Customer Service Representatives provide overall customer support across various issues.

What are the most commonly searched types of Returns Department jobs in Texas?

The most popular types of Returns Department jobs in Texas are:

What are popular job titles related to Returns Department jobs in Texas?

For Returns Department jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Returns Department jobs in Texas look for?

The top searched job categories for Returns Department jobs in Texas are:

What cities in Texas are hiring for Returns Department jobs?

Cities in Texas with the most Returns Department job openings:

Returns Department jobs near you
Infographic showing various Returns Department job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,663 per year, or $15.2 per hour.

Warehouse - Returns Department Team Lead

GritR Sports

North Richland Hills, TX • On-site

$20.25 - $21.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

 

Returns Team Lead:
Reports to: Returns supervisor/ Warehouse Manager
Disciplinary action: Verbals, recommendations for Write ups.

The Returns Team Lead is expected to lead the team from the front, as an equal contributor to the overall production of the department. They are expected to lead in the absence of the Supervisor, and provide education and guidance to their team members in reference to the overall department procedures. 

This position is an ally to their team and is expected to convey pertinent information up to the Supervisor and Managers about daily productions, potential concerns, and positive outcomes that derive from their department. The key to success in this role is transparency and clear communication, without these there will be conflict and chaos in the department and within leadership itself. 

Job Description:

  1. Clear and effective communication with Supervisor and Managers
  2. Lead the team from the front - participating in daily work
  3. Training on any new personnel on best practice
  4. Supporting the Supervisor in tasks that are assigned
  5. Inventory Adjustments
    1. With very specific memos 
  6. Supply upkeep
  7. Up keep on SOPs/Best practices

Expectations/ Responsibilities:

Daily:

  1. Receiving/ inspections
  2. Assist with cases if needed
  3. Assist with Return to Vendor items
  4. Cleaning area
  5. Asana tasks
  6. Daily personnel assignments

Hours: Mon-Fri, 8a-5p (with lunch) / 8a-4p (without lunch)
Compensation: $21.50/hr (90 day probation period)
 

This is a Full-Time, permanent, non-exempt position, complete with benefits eligibility.

Benefits include: Health, Dental and Vision insurance, Paid Time Off (PTO), Paid Holidays.

We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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