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Retention Jobs in Oregon (NOW HIRING)

Jetset Global

OR · On-site

We're seeking a Sr. Retention/Lifecycle Strategist who can own the client relationship and retention roadmap for fast-growth consumer brands. Please note that this is not an ESP execution role and ...

New

360training

Retention Marketing Manager

AZ, FL, GA, NJ, PA, TN, TX, UT, ID, MI, MO and WI Retention Marketing Manager We are looking for a Retention Marketing Manager to manage customer retention strategy and performance across the ...

MANSCAPED

Senior Retention Campaign Manager

OR · On-site +1

As the owner of retention campaign execution, this individual will manage the retention campaign calendar, develop campaign strategies and creative briefs, coordinate cross-functional deliverables ...

Simplistic, LLC

Senior Retention Marketing Specialist

OR · On-site +1

$75K - $95K/yr

Simplistic, LLC is seeking a strategic and client-focused Senior Retention Marketing Specialist to join our Retention Marketing Team. In this role, you'll manage a portfolio of high-growth DTC brands ...

CenterWell

Patient Retention Professional

Salem, OR · On-site

$17.50 - $23/hr

Become a part of our caring community Overview The Patient Retention Professional plays a key role in enhancing patient experience and ensuring continuity of care during transitional moments such as ...

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All JobsRetention JobsRetention Jobs in Oregon

Retention information

See Oregon salary details

$23.3K

$64.9K

$90.4K

How much do retention jobs pay per year?

As of Sep 10, 2026, the average yearly pay for retention in Oregon is $64,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What is a retention specialist?

A retention specialist is a professional responsible for ensuring that customers, clients, or employees remain loyal to a company or organization. They analyze data to understand why individuals might leave and develop strategies to improve satisfaction and engagement. Duties often include direct communication, resolving concerns, offering incentives, and collaborating with other departments to enhance overall experience. Retention specialists are crucial in reducing turnover rates and fostering long-term relationships.

What are the key skills and qualifications needed to thrive as a retention specialist?

To thrive as a Retention Specialist, you need a solid understanding of customer relationship management, data analysis, and problem-solving, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, analytics tools, and customer feedback systems is commonly required. Excellent communication, active listening, and conflict resolution skills help build trust and address client concerns effectively. These abilities are crucial for reducing churn, strengthening customer loyalty, and driving long-term business growth.

What are some common challenges faced by professionals in retention roles, and how can they be addressed?

Professionals working in retention roles often encounter challenges such as identifying the root causes of customer churn, managing high volumes of customer interactions, and personalizing retention strategies at scale. To address these issues, it's important to leverage data analytics tools to uncover customer behavior patterns and proactively engage at-risk customers. Collaboration with sales, marketing, and product teams is also crucial for developing tailored solutions and improving the overall customer experience.

What is the difference between Retention vs Customer Service Representative?

AspectRetentionCustomer Service Representative
Primary FocusCustomer retention and loyaltyHandling customer inquiries and issues
Required SkillsCommunication, relationship management, sales techniquesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, marketing departmentsCall centers, retail, support desks
Common CertificationsCustomer relationship management (CRM) trainingCustomer service certifications

While both roles involve communication with customers, Retention specialists focus on maintaining long-term customer relationships and reducing churn, often using sales and relationship-building skills. Customer Service Representatives primarily address immediate customer inquiries and issues. Understanding these differences helps employers and job seekers identify the right career path or hiring criteria.

What is a retention job?

A retention job involves developing strategies to keep customers or employees engaged and reduce turnover. Roles often include analyzing data, implementing loyalty programs, and improving satisfaction through communication and service. Skills in data analysis, communication, and customer relationship management are typically important for these positions.

What are the most commonly searched types of Retention jobs in Oregon?

The most popular types of Retention jobs in Oregon are:

What cities in Oregon are hiring for Retention jobs?

Cities in Oregon with the most Retention job openings:

Retention jobs near you
Infographic showing various Retention job openings in Oregon as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $64,883 per year, or $31.2 per hour.

Retention/Guidance/Teacher Support (RGT) Specialist

La Grande, OR • On-site

Eastern Oregon University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Eastern Oregon Universityexternal

$45K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted yesterday

New

Job description

Posting Details
Position Information
Position Title
Retention/Guidance/Teacher Support (RGT) Specialist
Full or Part Time
Full Time
FTE
1.0
Position Type
Limited Duration
Posting Number
20110711C&A
Position Summary Information
Job Description Summary
The Retention/Guidance/Teacher Support (RGT) Specialist plays a key role in strengthening the pathway from high school dual credit participation to successful matriculation and degree completion at Eastern Oregon University. This position provides proactive advising, academic planning, and retention support to help students make purposeful use of their college credits and connect their early college experiences to future educational goals.
Working closely with the Early College Initiatives (ECI) office, Enrollment Management, school districts, academic advisors, and other university offices, the RGT Specialist supports students throughout their Early College experience. The position provides high-touch guidance at critical milestones, helping students understand their EOU academic records, navigate registration, identify potential barriers to academic progress, and make informed decisions about coursework and degree pathways.
The RGT Specialist serves geographically dispersed and rural school districts within the assigned service region and adapts outreach, advising, and student-support strategies to the unique needs and resources of individual schools and communities. Through intentional advising, student tracking, early intervention, and pathway alignment, this position helps students turn early college credits into meaningful progress toward an EOU degree.
This is a full-time, limited-duration position that is contingent upon continued grant funding.
Responsibilities
  • Facilitate dual credit registration and provide ongoing academic support for students participating in dual credit courses within schools in Wallowa, Union, and Umatilla counties.
  • Help students understand their EOU academic records and how dual credit coursework contributes to their future educational goals.
  • Provide consistent advising and support to Early College Initiatives students, including students taking EOU courses directly from university faculty through online or on-campus coursework.
  • Monitor student enrollment and academic progress and provide milestone-based interventions and early support when students experience academic challenges.
  • Support students in making informed academic decisions that promote successful academic progress, financial aid eligibility, and transition to postsecondary education.
  • Assist school districts, students, counselors, and educators in understanding and utilizing ECI academic maps that connect high school coursework with EOU degree requirements.
  • Help students identify purposeful academic pathways through both high school CTE programming and traditional academic routes.
  • Collaborate with the EOU Early College Initiatives office to plan, implement, and provide logistical and programmatic support for non-health-related Summer Institutes, with particular emphasis on opportunities connected to the College of Business, College of Education, and College of Arts, Humanities and Social Sciences.
  • Independently serve geographically dispersed and rural school districts within the assigned service region, adapting outreach, advising, and student-support strategies to individual high schools and communities.
  • Collaborate with ECI, Enrollment Management, and other appropriate university offices to provide coordinated and consistent student support.
  • Determine school district-specific needs related to dual credit, academic supports, Mountaineer Academic Plans, event development, and other supports.
  • Determine when and how to connect with the EOU Early College Initiatives department to establish regional needs and program outreach development goals.
  • Determine K-12 classroom support, college advising support, and administrative guidance needs at the K-12 level.
  • Provide admissions support throughout the year.

Minimum Qualifications
  • Bachelor's degree in Education, Communications, Social Work, or a related field.
  • Minimum of two (2) years of experience within student recruitment, admissions, or academic advising at either the K-12 or postsecondary level.
  • One (1) year of expertise in event planning, public speaking, program outreach development, and academic curriculum mapping.

  • Must satisfactorily complete EOU criminal and credential background check. Having a criminal history is not an automatic bar to employment.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Eastern Oregon University will not sponsor applicants for employment visas.

Preferred Qualifications
  • Master's degree in Education, Business, or a related field.
  • Two (2) years of experience coordinating dual-enrollment/dual-credit processing or organizing pipeline camps/summer institutes in a higher education setting.

Special Instructions to Applicants
Applicant must provide:
  1. Letter of application (which should include why this position is attractive to the applicant, how it meets the applicant's professional goals, and what attracts the applicant to EOU);
  2. Complete curriculum vitae (resume);
  3. Submit names, emails, and phone numbers for at least three references in the reference section of the application.

Candidates are encouraged to review the Values and Principles of Eastern Oregon University.
Only complete files of qualified applicants will be reviewed.
Eastern Oregon University - Oregon's Rural University! - is a respected public, higher education institution of academic excellence. Outstanding faculty and staff thrive and together fulfill their career ambitions to serve students from all walks of life.
The Eastern Oregon University main campus is on a beautiful, quaint campus nestled in a remarkably scenic, high elevation valley populated by wonderful, community-minded citizens that have balanced work-life flexibility. Take a Virtual Tour of Eastern Oregon University
EOU offers a very attractive package of State of Oregon public employee benefits including:
  • Paid holidays (10 days/year)
  • Paid sick time-off (12 days/year)
  • Paid vacation (22 days/year)
  • Individual and Family Healthcare Insurance (95%+ employer-paid medical, dental, vision)
  • Oregon Paid Leave benefits (up to 12 paid weeks)
  • Federal FMLA and State of Oregon Family Leave (OFLA) benefits (up to 12 weeks paid/unpaid)
  • Employer-paid life insurance
  • Relocation assistance
  • Discounted tuition benefits for employees and eligible dependents
  • For more details, see EOU Prospective Employees

Eastern Oregon University is an EEO Employer and welcomes applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities, and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Salary
$45,000 annually
Posting Detail Information
Open Date
09/08/2026
Close Date
Open Until Filled
Yes
First Day of Application Review
09/22/2026
Quick Link to Posting
https://eou.peopleadmin.com/postings/3611

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