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Retention Manager Jobs in Bothell, WA (NOW HIRING)

CCMC Community Management

Community Manager

Edmonds, WA

$31 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retain existing ones. - Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards. - Address resident concerns and resolve any issues in a timely and ...

CCMC Community Management

Community Manager

Kirkland, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retain existing ones. - Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards. - Address resident concerns and resolve any issues in a timely and ...

CCMC Community Management

Community Manager

Kirkland, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retain existing ones. - Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards. - Address resident concerns and resolve any issues in a timely and ...

CCMC Community Management

Community Manager

Edmonds, WA

$31 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retain existing ones. - Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards. - Address resident concerns and resolve any issues in a timely and ...

CCMC Community Management

Community Manager

Kirkland, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retain existing ones. - Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards. - Address resident concerns and resolve any issues in a timely and ...

CCMC Community Management

Community Manager

Edmonds, WA · On-site

$31 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retain existing ones. - Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards. - Address resident concerns and resolve any issues in a timely and ...

Tin Can

Lifecycle Marketing Manager

Seattle, WA · On-site

$105K - $135K/yr

Develop and manage the email marketing calendar in partnership with Growth and Brand to support ... Collaborate with Product to translate retention strategy into post-activation flows, onboarding ...

CARFAX

Regional Account Manager

Seattle, WA · On-site

  • Retirement

Maintain, retain and grow strong relationships while up-selling products and services * Achieve ... Demonstrated experience managing & retaining key accounts * 3+ years field sales & service ...

CARFAX

Regional Account Manager

Seattle, WA

$58K - $111K/yr

  • Retirement

Maintain, retain and grow strong relationships while up-selling products and services * Achieve ... Demonstrated experience managing & retaining key accounts * 3+ years field sales & service ...

CARFAX

Regional Account Manager

Seattle, WA · On-site

$58K - $111K/yr

  • Retirement

Maintain, retain and grow strong relationships while up-selling products and services * Achieve ... Demonstrated experience managing & retaining key accounts * 3+ years field sales & service ...

Aquent

Marketing Manager

Redmond, WA · On-site

$40 - $45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Your work will directly drive subscriber acquisition, engagement, retention, and overall business ... Experience managing cross-functional projects and collaborating with stakeholders across product ...

RealNetworks

Customer Success Manager

Seattle, WA · On-site

$75K - $100K/yr

Customer Health, Retention & Renewals: Proactively monitor customer health, identify engagement or ... Record Management and organization: Review incidents for context and relevant applicable policy and ...

New

RealNetworks

Customer Success Manager

Seattle, WA · Remote

$100K/mo

Customer Health, Retention & Renewals: Proactively monitor customer health, identify engagement or ... Record Management and organization: Review incidents for context and relevant applicable policy and ...

Runway

Lifecycle Marketing Manager

Seattle, WA · On-site +1

$180K - $240K/yr

We are hiring a Lifecycle Marketing Manager to own and improve how Runway communicates with users ... retention, monetization, and re-engagement. This person understands how lifecycle marketing ...

New

RealNetworks LLC

Customer Success Manager

Seattle, WA · On-site +1

$75K - $100K/yr

Customer Health, Retention & Renewals: Proactively monitor customer health, identify engagement or ... Record Management and organization: Review incidents for context and relevant applicable policy and ...

New

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All JobsRetention JobsRetention Manager JobsRetention Manager Jobs in Bothell, WA

Retention Manager information

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are popular job titles related to Retention Manager jobs in Bothell, WA?

For Retention Manager jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Retention Manager jobs in Bothell, WA look for?

The top searched job categories for Retention Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Retention Manager jobs?

Cities near Bothell, WA with the most Retention Manager job openings:

Retention Manager jobs near you
Infographic showing various Retention Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Annual Fund Manager

Children's Home Society of Washington

Seattle, WA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Job description

POSITION SUMMARY
The Annual Fund Manager leads the strategy, execution, and growth of Akin's Annual Fund, driving donor acquisition, retention, and engagement. This role is responsible for building a sustainable base of individual donors through thoughtful storytelling, donor engagement, and data-informed campaigns. This includes executing a comprehensive, data-informed annual giving program that includes multi-channel campaigns, donor journeys, stewardship, and pipeline development. The Annual Fund Manager plays a key role in advancing Akin's mission by increasing donor participation, retention, and unrestricted revenue.
ESSENTIAL FUNCTIONS:
Annual Fund Strategy & Campaign Management
  • Develop and implement a comprehensive annual fund strategy aligned with Akin's mission and revenue goals
  • Use donor analytics to inform segmentation and strategy
  • Develop and manage multi-channel campaigns (email, direct mail, digital, social)
  • Serve as campaign manager across teams and vendors
  • Build and manage campaign production timelines in close collaboration with the Marketing & Communications team

Donor Acquisition, Retention & Growth
  • Design and implement donor retention and upgrade strategies, including a welcome series and second gift within 45 days
  • Partner with development leadership to identify and transition donors to major gift opportunities
  • Ensure timely, meaningful donor acknowledgments and impact reporting
  • Responsible for segmentation of audiences (new, active, lapsed, monthly, mid-level and strategies to increase retention and reengage lapsed donors
  • Design strategy and expand monthly giving program

Stewardship & Donor Experience
  • Cultivate and steward a portfolio of annual donors and prospects with an emphasis on relationship-building
  • Ensure timely, meaningful donor acknowledgments and impact reporting
  • Oversee impact messaging that goes to annual donors on a regular basis
  • Support the development and execution of the annual impact report and other impact materials for donors

Cross-Functional Collaboration
  • Collaborate with communications/marketing to align fundraising messaging with Akin's voice and brand
  • Work closely with development team members on integrated fundraising strategies and donor journeys

Data, Reporting & Performance Management
  • Utilize Akin's CRM to manage donor records, segmentation, and campaign tracking
  • Analyze donor behavior, campaign performance, and retention metrics to inform strategy
  • Prepare regular reports and insights for leadership to support decision-making Work in collaboration with the Database team to prepare reports for leadership

Operations & Continuous Improvement
  • Develop and manage the annual fund budget
  • Oversee external vendors (mail services, digital platforms, creative support)
  • Ensure timely and accurate execution of all campaign elements

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of annual giving, donor stewardship, fundraising campaigns, and nonprofit fundraising best practices
  • Skill in developing and managing multi-channel fundraising campaigns, donor segmentation, and donor retention strategies
  • Ability to analyze donor data, campaign performance, and fundraising metrics to inform strategy and decision-making
  • Skill in relationship building, donor cultivation, stewardship, and donor communications
  • Ability to manage multiple projects, timelines, budgets, vendors, and priorities simultaneously
  • Proficiency with CRM databases, reporting tools, Microsoft Office, and digital fundraising platforms
  • Strong written, verbal, and interpersonal communication skills, including the ability to develop compelling donor-centered messaging
  • Ability to collaborate effectively across departments and with internal and external stakeholders
  • Ability to work independently, exercise sound judgment, maintain confidentiality, and meet deadlines in a fast-paced environment
  • Commitment to advancing Akin's mission through donor engagement, relationship management, and revenue growth.

WORKING ENVIRONMENT:
This job is performed in a professional office environment. Some travel is required throughout Washington State with monthly required in-person meetings in Seattle.
HYBRID WORK ARRANGEMENTS:
Hybrid work is a benefit of Akin's flexible workplace but cannot be offered for all positions. Some positions require daily presence in the office. Hybrid work arrangements may be adjusted or rescinded based upon business needs.
PHYSICAL DEMANDS:
  • While performing the essential duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard; occasionally to reach, stoop and kneel
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Regular, predictable attendance is required

MINIMUM QUALIFICATIONS:
  • 3-5+ years in annual giving or fundraising
  • Experience with campaigns and segmentation
  • Strong project management skills

PREFERRED QUALIFICATIONS:
  • Experience working in an organization with a community-centered or equity-driven mission.
  • Familiarity with donor journey mapping and behavior-based donor segmentation.
  • Comfort with A/B testing, campaign analytics, and marketing automation

SALARY RANGE AND BENEFITS:
We provide a comprehensive benefits package, including competitive pay, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.
The target starting pay for this position is $80,725 - $96,866, typically within the first half of these ranges. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
The range above allows our employees room for growth during their tenure in the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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