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Retention Manager Jobs in Ohio (NOW HIRING)

Own and optimize the end-to-end revenue process from lead generation through customer retention. * Manage and own CRM (HubSpot), ensuring data integrity, workflow automation, and user adoption.

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Retention Manager information

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the most commonly searched types of Retention jobs in Ohio?

The most popular types of Retention jobs in Ohio are:

What cities in Ohio are hiring for Retention Manager jobs?

Cities in Ohio with the most Retention Manager job openings:

Infographic showing various Retention Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution.

🦷 Orofacial Pain Specialist | $220k Retention Bonus

U.S. Navy

Bowling Green, OH • On-site

$185K - $230K/yr

Full-time

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 380 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

Full-Time In-Person | Active-Duty | Not Remote or Telemedicine

Annual Compensation: $185,000 to $230,461

Key Responsibilities:

As a Navy Orofacial Pain Specialist, you’ll diagnose and manage complex pain disorders affecting the head, face, jaw, and temporomandibular region in support of military readiness and clinical care.

You’ll evaluate and treat chronic orofacial pain conditions, temporomandibular disorders, neuropathic pain, and related functional disorders. You’ll coordinate care with dental and medical specialists, develop multidisciplinary treatment plans, and help improve readiness by addressing conditions that impact operational performance.

What You Get:

  • $220,000 Retention Bonus
  • $27,000 Specialty Incentive Pay
  • $8,000 Board Certification Pay
  • No Production Requirements
  • No Insurance or Billing Headaches
  • CME Allowance
  • 30 Days Paid Time Off Annually
  • Government Retirement and Full Federal Benefits
  • 12 Weeks Paid Maternity Leave (plus convalescent leave as needed)
  • Tax-Advantaged Housing Allowance or On-Base Housing Options
  • Forever GI Bill for You or Your Dependents
  • Full Support Staff and Modern Clinical Facilities
  • All Patient Care Fully Covered

Minimum Requirements:

  • DMD or DDS from a CODA-accredited U.S. program
  • Completion of an Orofacial Pain residency (or equivalent training / in final year)
  • Board certified or board eligible in Orofacial Pain (or in final year)
  • U.S. Citizenship
  • Between the ages of 21 and 57 (Federal Law: Title 10 U.S. Code section 531 and 532)

Potential Practice Locations:

Maryland, Virginia, California, Washington, Florida, Illinois, North Carolina, South Carolina, and more.

Interested in learning more? Apply today or reach out directly for a confidential conversation.

Michael Yalon

📧Michael.C.Yalon.Mil@US.Navy.Mil

📞Call/Text: (520) 954-1120

🔗 LinkedIn: www.linkedin.com/in/myalon/


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About US Navy

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Industry

National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

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