Leading talent selection, associate development, onboarding, training and retention * Managing the omni-channel business through visual presentation, sound operational practices and manage store ...
Leading talent selection, associate development, onboarding, training and retention * Managing the omni-channel business through visual presentation, sound operational practices and manage store ...
Life Insurance Sales Representative - Remote
Frankfort, KS · Remote
$50K - $100K/yr
Proactively follow up with leads and maintain ongoing engagement to support client satisfaction and retention * Manage your workflow and schedule with discipline, accountability, and a results-driven ...
Quick apply
Life Insurance Sales Representative - Remote
Frankfort, KS · Remote
$50K - $100K/yr
Proactively follow up with leads and maintain ongoing engagement to support client satisfaction and retention * Manage your workflow and schedule with discipline, accountability, and a results-driven ...
Account Manager-SMB Sales
Manhattan, KS · On-site
Retaining, managing and growing the existing customer base. * Educating and exciting customers while leveraging innovative business solutions. * Building relationships with key decision makers.
Account Manager-SMB Sales
Manhattan, KS · On-site
Retaining, managing and growing the existing customer base. * Educating and exciting customers while leveraging innovative business solutions. * Building relationships with key decision makers.
Sales Business Retention Rep
Topeka, KS · On-site
$48K - $54K/yr
CSMs manage a portfolio of customers across National and Mid-Market segments and engage customers based on account size and needs. The role balances strategic customer relationships with strong ...
Sales Business Retention Rep
Topeka, KS · On-site
$48K - $54K/yr
CSMs manage a portfolio of customers across National and Mid-Market segments and engage customers based on account size and needs. The role balances strategic customer relationships with strong ...
Retaining, managing and growing the existing customer base. * Educating and exciting customers while leveraging innovative business solutions. * Building relationships with key decision makers.
Retaining, managing and growing the existing customer base. * Educating and exciting customers while leveraging innovative business solutions. * Building relationships with key decision makers.
Mgr Municipal Sales
Kansas City, KS · On-site
The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and ...
Mgr Municipal Sales
Kansas City, KS · On-site
The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and ...
The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and ...
The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and ...
The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and ...
The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and ...
Clinical Retention Specialist The Clinical Retention Specialist is a clinically driven retention ... Requires independent judgment in managing day to day customer interactions, prioritizing outreach ...
Clinical Retention Specialist The Clinical Retention Specialist is a clinically driven retention ... Requires independent judgment in managing day to day customer interactions, prioritizing outreach ...
Director Of Membership & Retention
Wichita, KS · On-site
$65K - $80K/yr
... management of frontline staff. 6. Maintain the Membership Operations Manual with current and new ... Membership retention increases through authentic engagement with staff leading to increased usage ...
Director Of Membership & Retention
Wichita, KS · On-site
$65K - $80K/yr
... management of frontline staff. 6. Maintain the Membership Operations Manual with current and new ... Membership retention increases through authentic engagement with staff leading to increased usage ...
Leasing Manager
Overland Park, KS · On-site
$21/hr
Resident Retention & Experience * Lead lease renewal and resident retention programs. * Handle ... Manage online listings, social media presence, and reputation management. * Track marketing ...
Quick apply
Leasing Manager
Overland Park, KS · On-site
$21/hr
Resident Retention & Experience * Lead lease renewal and resident retention programs. * Handle ... Manage online listings, social media presence, and reputation management. * Track marketing ...
Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... You'll be accountable for team performance across adoption, gross retention, net dollar retention ...
Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... You'll be accountable for team performance across adoption, gross retention, net dollar retention ...
Sales Manager
Olathe, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Quick apply
Sales Manager
Olathe, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Sales Manager
Topeka, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Quick apply
Sales Manager
Topeka, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Sales Manager
Overland Park, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Quick apply
Sales Manager
Overland Park, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Your responsibilities include everything from mentoring team members to managing all front and back ... retention, and improved operations.
Your responsibilities include everything from mentoring team members to managing all front and back ... retention, and improved operations.
Sales Manager
Wichita, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Quick apply
Sales Manager
Wichita, KS · On-site
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...
Your responsibilities include everything from mentoring team members to managing all front and back ... retention, and improved operations.
Your responsibilities include everything from mentoring team members to managing all front and back ... retention, and improved operations.
... retention ●Train, coach, and hold Wellness Sales Associates accountable to sales processes ... STUDIO MANAGEMENT -Recruit, hire, onboard, train, supervise, coach, and mentor all studio staff ...
Posted today
Quick apply
... retention ●Train, coach, and hold Wellness Sales Associates accountable to sales processes ... STUDIO MANAGEMENT -Recruit, hire, onboard, train, supervise, coach, and mentor all studio staff ...
Posted today
Club Manager
Lawrence, KS · On-site
Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention. Duties and Responsibilities: * Seek new and existing memberships ...
Quick apply
Club Manager
Lawrence, KS · On-site
Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention. Duties and Responsibilities: * Seek new and existing memberships ...
Retention Manager information
What is the role of a retention manager?
What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?
To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.
What does a retention manager do?
A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.
What are the common challenges faced by a retention manager, and how can they be addressed?
Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 24 days ago
Maurices rating
5.7
Based on 253 frontline employees who took The Breakroom Quiz
65th of 104 rated fashion retailers
Job description
At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend-and all of life's adventures in between. With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more.
We've been doing this since 1931, and today you'll find us in over 800 communities across North America and online at maurices.com. At maurices, it's more than clothes - it's where fun, friendship and fashion come together!
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
What you'll do:
Being a maurices full-time retail store manager means that you'll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers looking and feeling their best. This role builds and supervises a high-performance team of 8-20, including 3-4 members of management.
Key responsibilities include:
- Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent)
- Leading talent selection, associate development, onboarding, training and retention
- Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses
- Connecting with the community to increase awareness
- Driving new ideas, sharing information with others, and creating solutions
What you'll get in return:
- A growth-minded atmosphere, positive and supported environment
- A flexible work schedule
- Ability to influence a team and implement growth strategy
- Career Development opportunities
- Occasions to encourage connecting and actively participating in community events
- A 40% discount
- Well-rounded benefits offering, including mental, physical and health resources
Position Requirements:
Store Manager candidates are skilled individuals with:
- Previous management experience, required. Specialty retail store management experience, preferred
- Proven ability to identify and develop talent and influence a positive team atmosphere
- Ability to make sound decisions, take action, and achieve results
- Computer Proficiency, necessary
- Availability to work day, evening, and weekend hours
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Location:
Store 0739-Manhattan Twn Ctr-maurices-Manhattan, KS 66502Position Type:
Regular/Full time
Benefits Overview:
We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance. Full-time associates are eligible for a suite of benefits.
Choice of three medical plans, including a PPO plan or High-Deductible plans. High-Deductible plans offer the option of a Health Savings Account, with employer contribution.
Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage. maurices provides, at no cost to our associates, Basic Life Insurance and Short-Term Disability coverage, access to our Wellbeing platform with Personify Health, and an Employee Assistance Program available for associates and their families. After 6 months of employment, you may be eligible for our 401(k), which offers an immediately vested Safe Harbor matching contribution. maurices supports continued education with our Tuition Assistance program, available after 1 year of employment. maurices provides early access to earnings powered by PayActiv.
Paid Time Off is earned on an accrued basis (the accrual for newly hired Full time Assistant and First Assistant is 3.08 hours per pay period). Sick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Flexible scheduling helps you integrate work and life.
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
About Maurices
Sourced by ZipRecruiter
Maurices is a world-class specialty retailer that caters to young-at-heart fashionistas in small towns. Rated by Forbes Magazine in 2010 as one of the top 10 Employers in Retail, we pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Duluth, MN, US
Year founded
1931