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Retention Account Manager Jobs in Nevada (NOW HIRING)

Account Manager

Las Vegas, NV · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account Manager (AM) is responsible for managing a portfolio of client accounts, ensuring that ... Client Satisfaction and Retention: * Foster long-term client relationships by consistently ...

Sales Account Manager

Reno, NV · On-site

$75K - $165K/yr

Manage customer accounts, ensuring satisfaction and retention through professional follow-up and execution. * Leverage AI-based email tools and CRM systems to drive outreach and follow-up. * ...

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Account Manager

Las Vegas, NV · On-site

$72K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Account Manager with Aire-Master, you will build and service your own route and customer base ... Knowledge, Skills & Abilities We aim for 100% customer satisfaction and retention, and our ...

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Landscape Account Manager Location: Reno, NV Industry: Landscaping / Commercial Services Pay: $65 ... You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field ...

Account Manager

Reno, NV · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ...

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Landscape Account Manager Location: Reno, NV Industry: Landscaping / Commercial Services Pay: $65 ... You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field ...

Account Manager

Las Vegas, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... retention of key accounts. The position is responsible for developing and maintaining strong ... Ability to manage multiple tasks and projects; excellent project management skills. * Outstanding ...

They are seeking a Technical Account Manager to independently manage a portfolio of customer ... with measurable retention and expansion outcomes • Strong proficiency in Kubernetes ...

Technical Account Manager

Las Vegas, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role We are looking for a Technical Account Manager to independently own a portfolio of ... Demonstrated independent ownership of enterprise customer relationships with measurable retention ...

Technical Account Manager

Las Vegas, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role We are looking for a Technical Account Manager to independently own a portfolio of ... Demonstrated independent ownership of enterprise customer relationships with measurable retention ...

Account Manager

Henderson, NV · On-site

  • Medical

  • Retirement

Your Role Account Managers are responsible for managing the overall sales efforts in their assigned ... Meet sales objectives and focus on customer retention as well as improving overall customer ...

Entry Level Account Manager

Las Vegas, NV · On-site

$42K - $50K/yr

All management starts at entry-level with lessons in marketing, teaching, training, and developing ... Establish relationships with clients to ensure account retention and brand development Benefits of ...

Entry Level Account Manager

Las Vegas, NV · On-site

$42K - $50K/yr

All management starts at entry-level with lessons in marketing, teaching, training, and developing ... Establish relationships with clients to ensure account retention and brand development Benefits of ...

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Showing results 1-20

Retention Account Manager information

See Nevada salary details

$30K

$67K

$107.9K

How much do retention account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for retention account manager in Nevada is $67,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $79,900.00 per year, depending on experience, location, and employer.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

What are popular job titles related to Retention Account Manager jobs in Nevada? For Retention Account Manager jobs in Nevada, the most frequently searched job titles are:
What cities in Nevada are hiring for Retention Account Manager jobs? Cities in Nevada with the most Retention Account Manager job openings:
Infographic showing various Retention Account Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,021 per year, or $32.2 per hour.

B2B Outside Account Manger

City Wide Facility Solutions

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

As the Outside Account Manager, you would run your own book of commercial facility management accounts. You maintain the accounts City Wide services and grow them by solving problems and adding services, earning more every time you do.
This role is built for a schedule-oriented person who likes to build relationships. The first half of the workday is spent visiting clients and walking job sites while the afternoons are spent in the office doing admin and collaborating. You need to make sure every client sees your face. No two days look the same, and you like it that way. You move fast, juggle several priorities, and still wrap within a standard eight-hour day. You don't just coordinate vendors, you win their commitment and lead them. You'll direct an assistant night manager and a network of contractors, and hold them accountable so every scope gets delivered.
What winning looks like here:
  • Run your territory and own the results.
  • Visit client properties in person so every client sees you.
  • Retain accounts by solving problems before they grow.
  • Sell and manage extra services to grow each account.
  • Direct your night manager and vendors, and hold them accountable.

Requirements
What You Need:
  • Management experience leading staff and a network of vendors.
  • A self-starter who drives results and takes initiative.
  • Account management, route sales, or service sales experience, or equivalent.
  • Outgoing, persuasive communicator with strong verbal and written skills.
  • Valid driver's license and reliable vehicle for client visits.

What Sets You Apart:
  • Thrives on variety, a fast pace, and solving new problems.
  • Route-based or territory sales background (uniform, linen, safety, or pest control).
  • Experience in facility management, janitorial, or commercial building services.
  • Track record growing and retaining a book of accounts.

Benefits
Compensation:
  • Base salary plus commission across multiple services.
  • Quarterly and annual bonuses tied to client retention results.
  • Uncapped upside: your earnings grow as your accounts grow.

Benefits:
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Car and phone allowance, laptop, and tools provided.

Growth:
  • Comprehensive training on the proven City Wide systems.
  • Clear path into operations leadership, including Director of Operations.
  • Build and own a book of business in an essential, recession-resistant industry.

About City Wide:
City Wide Facility Solutions is a national leader in building maintenance, with 60+ years of success and nearly 100 locations across North America. Our mission is to create a ripple effect by positively impacting the people and communities we serve. We win on four pillars: growth, trust, excellence, and drive. As a B2B Outside Account Executive, you are the single point of contact who keeps clients for the long run and grows them year over year.