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Retail Store Operations Manager Jobs in Silver Spring, MD

AT&T

Retail Store Manager

Washington, DC · On-site

$55K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Wireless Vision

Retail Store Manager

Silver Spring, MD

$48K - $50K/hr

  • Medical

  • Dental

  • Vision

  • PTO

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Ashburn, VA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Silver Spring, MD · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Ashburn, VA · On-site

$47K - $49K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Silver Spring, MD

$48K - $50K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Ashburn, VA

$47K - $49K/yr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

AT&T

Assistant Retail Store Manager

Fort Washington, MD

$18K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

New

AT&T

Assistant Retail Store Manager

Germantown, MD · On-site

$18K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

AT&T

Assistant Retail Store Manager

Washington, DC · On-site

$42K - $64K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

511 Inc

Retail Store Manager

Rockville, MD · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Retail Store Manager, you'll take ownership of daily operations and drive store performance. You'll guide your team to meet ambitious goals, exceed customer expectations, and uphold the high ...

PetSmart Careers

Retail Operations Manager

Germantown, MD · On-site

$19.82 - $36.80/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart Careers

Retail Operations Manager

Germantown, MD · On-site

$19.82 - $36.80/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Germantown, MD · On-site

  • Medical

  • Retirement

  • PTO

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Germantown, MD · On-site

  • Medical

  • Retirement

  • PTO

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

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Retail Store Operations Manager information

See Silver Spring, MD salary details

$11

$23

$36

How much do retail store operations manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail store operations manager in Silver Spring, MD is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $27.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are popular job titles related to Retail Store Operations Manager jobs in Silver Spring, MD?

For Retail Store Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Retail Store Operations Manager jobs in Silver Spring, MD look for?

The top searched job categories for Retail Store Operations Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Retail Store Operations Manager jobs?

Cities near Silver Spring, MD with the most Retail Store Operations Manager job openings:

Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,030 per year, or $23.6 per hour.

Retail Store Manager

GOODWILL IND OF THE CHESAPEAKE INC

Millersville, MD • On-site

$54K - $62K/yr

Full-time

Posted 22 days ago

Job description


Retail Store Manager

???? $54,198 – $62,720 annually
???? Full-Time Leadership Role

Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.

This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.

What You’ll Be Responsible For

Store Operations & Performance

  • Lead daily operations of a high‑volume retail store
  • Achieve budgeted sales, production, and expense control goals
  • Oversee donation processing for resale and salvage
  • Ensure timely production flow to the sales floor
  • Maintain pricing, grading, and quality standards
  • Partner with Recycling Center and Retail Operations teams
  • Execute merchandising standards, colorization, and seasonal displays
  • Handle cash reconciliation, deposits, and required reporting
  • Investigate and address security, safety, and risk concerns
  • Communicate regularly with Regional Director regarding store performance

People & Team Leadership

  • Hire, train, coach, and manage a team of 12–25 employees
  • Conduct performance management, discipline, and terminations in partnership with HR
  • Build schedules and assign coverage to maximize efficiency
  • Process and approve payroll accurately and timely
  • Conduct monthly staff meetings and promote engagement
  • Foster a culture of accountability, customer service, and mission alignment

Schedule & Availability

  • Full-time leadership schedule
  • Weekend availability (Saturday and Sunday) required
  • Reliable transportation required for scheduled shifts

Qualifications

  • High school diploma or equivalent required
  • Three years of retail or related management experience at the Store Manager level or higher
    • Goodwill retail management experience may substitute
    • Advanced education may substitute for experience
  • Valid driver’s license, vehicle insurance, and access to a personal vehicle

Employment is contingent on successful completion of a criminal background check.

Knowledge, Skills & Abilities

  • Retail leadership in high‑volume environments
  • Financial acumen (sales, margins, expense control)
  • Strong merchandising and marketing skills
  • Conflict resolution and sound judgment
  • Ability to lead diverse teams and communicate effectively
  • Working knowledge of Microsoft Word, Excel, and basic internet tools

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

  • Up to 25% travel related to banking, operational needs, meetings, or special assignments
  • Access to a personal vehicle required

Why Lead at Goodwill?

Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets