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Retail Store Operations Manager Jobs in Silver Spring, MD

Wireless Vision

Retail Store Manager

Silver Spring, MD

$48K - $50K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Ashburn, VA · On-site

$47K - $49K/yr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Ashburn, VA

$47K - $49K/yr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

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Retail Store Operations Manager information

See Silver Spring, MD salary details

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How much do retail store operations manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for retail store operations manager in Silver Spring, MD is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $27.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Silver Spring, MD? For Retail Store Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Retail Store Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Retail Store Operations Manager jobs? Cities near Silver Spring, MD with the most Retail Store Operations Manager job openings:
Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,181 per year, or $23.6 per hour.

Store Operations Manager Crumbl

CNH Group, a Crumbl Cookies Franchisee

Arlington, VA • On-site

$52K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

  • Total Compensation
    • $50-58K+ Combined Salary and Bonus Potential
    • Weekly Pay
    • Generous PTO
    • Cell Phone Reimbursement 
    • 401k with Matching
    • NO SUNDAYS - We're Always Closed on Sundays

About Us:
Crumbl is the nation's largest gourmet dessert company, with over 1,000 stores in the United States and Canada and growing despite only opening our first store in 2017. We rotate our menu of 8 or more cookies, cakes, and pies EVERY week, giving our customers many reasons to always try something new. Our “Open Bakery” concept gives customers a front row seat as we prepare their box of the world’s best desserts from scratch!
Why Work for Crumbl:
Crumbl is NEVER boring and we’ll teach you to bake if you don’t already know! We strive to make every visit a memorable moment for each customer. We offer many different roles and schedules to support the different career stages of our team members. Our goal is always to promote from within, and we believe strongly in supporting our employee’s efforts to grow and advance and earn more. Our training program builds in a set of guaranteed raises, and our tips are shared across all staff working to serve our customers during store hours. We also offer monthly incentive programs that reward great attendance and teamwork towards meeting overall key store performance goals.
Job Description:
This is a full-time salaried position reporting directly to the President and  Vice President of Operations. You will share responsibility with a the Assistant Store Manager for all the typical roles of an Operations Manager, including hiring, scheduling, and training. Your area of specific responsibility will be focus on production of our weekly rotating menu, quality control of all our products,  hiring, training, and leading the staff in delivering the best quality and customer service. .
Responsibilities:
  • Make final hiring decisions on all hourly staff
  • Create and maintain staffing schedules meeting the needs of the store
  • Oversee hourly staff training and certifications for food handlers.
  • Monitor and enforce hourly staff policy compliance and any resulting discipline
  • Consistently participate in defining, and then maintaining a Culture of Excellence that consistently exceeds customer expectations
  • Monitor and lead in maintaining all Key Performance Indicators related to Customer Service and Dessert quality
  • Lead point of contact working with catering and fundraising customers and partners
  • Receive, resolve, report, and follow-up all in-bound customer inquiries by email and phone
  • Successfully and consistently collaborate with the Assistant Store Operations Manager to ensure overall store goals and standards are met regardless of specifically documented Areas of Responsibility
  • Engage in local community in fundraising, relationship building, and marketing opportunities
Minimum Requirements:
  • Able to verbally communicate in basic English.  Spanish is a plus.
  • Background in QSR or similar high-paced retail Food & Beverage industry
  • 2+ Years experience managing 10 or more hourly staff in a customer-facing environment
  • 1+ Year(s) experience creating and managing staffing schedules
  • Able to work within a weekly range of 40-45 hours, in a combination of days, nights, and Saturdays
  • Some experience interviewing and making hiring decisions hourly staff
  • ServeSafe preferred, but must have (or equivalent) within 30 days of start
  • Must have smartphone / tablet and able to use for required apps
  • Must be comfortable working with basic spreadsheets and use of simple functions
  • Able to comfortably lift 50lbs and climb ladders
  • Reliable Transportation  
  • Valid driver's license
  • Able to pass background check
  • Ability to attend online meetings and communicate during reasonable hours when not at store
Full-Time Benefits:
  • Health Reimbursement Accounts
  • 401k with Immediate Employer Match 
  • Short Term and Long Term Disability Coverage
  • Access to Dental and Vision Insurance (employee paid)
  • Weekly Pay

Work Location:
DMV