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Retail Operations Associate Jobs (NOW HIRING)

Dick's Sporting Goods

Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times ...

Dick's Sporting Goods

Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times ...

Dick's Sporting Goods

Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times ...

Dick's Sporting Goods

Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times ...

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How much do retail operations associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail operations associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

Is a retail operations associate's job stressful?

The role of a retail operations associate can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or operational targets. However, stress levels vary depending on the store size, management style, and individual workload, with skills like organization and communication helping to manage pressure.
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Retail Operations Associate jobs near you
Infographic showing various Retail Operations Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,343 per year, or $18.4 per hour.

Retail Operations Associate

Virginia Beach, VA • On-site

GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA)
See more jobs at GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA)external

$13.25 - $15.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Ready to join a team that blends customer service, hustle, and a little heavy lifting?

We’re looking for a Retail Store Associate who thrives in a fast-paced environment, loves helping people, and isn’t afraid to roll up their sleeves. You’ll be the first face our guests see, and the one making sure the showroom stays full, fresh, and functional.

OUR STORY

Grand Furniture was founded in 1947 by Rose Stein and operated alongside her 2 sons, Jerry and Herbert. In 1988, Jerry Stein acquired full ownership and brought on his sons, Steve and Craig. Craig Stein became the sole owner in 2009 and opened the first Ashley Furniture in Hampton Roads in 2010, adding to Grand Brands market share. Grand Brands is home to Grand Furniture, Grand Outlet, and Ashley Furniture/Outlet, serving customers right here in Southeastern Virginia and has been recognized as the #1 Ashley Stores licensee. In other words, we operate the highest-ranked Ashley stores nationwide, so customers get great selection and service, and our teams get growth opportunities.

What you'll do:

  • Greet and assist guests with sincerity and enthusiasm
  • Keep the sales floor looking amazing by replenishing sold items throughout the day
  • Post to platforms like Facebook Marketplace and Offer Up to help drive department sales
  • Maintain visual standards: tagging, straightening, and merchandising products
  • Write tickets, explain delivery, financing, and warranty options
  • Wear your uniform and your best attitude every shift
  • Work a schedule that supports business needs

Requirements

Qualifications

  • High school diploma or equivalent preferred
  • Retail, warehouse, or customer service experience a plus
  • Able to stand, walk, and lift up to 250 lbs. with assistance

You'll be a great fit if you:

  • Enjoy helping people and finding solutions
  • Have the physical ability to move furniture with proper tools or help
  • Know your way around social media
  • Are detail-oriented and self-motivated
  • Can communicate clearly and professionally with customers and teammates

At Grand Furniture, we don’t just sell furniture, we help people create homes. We lead with our values, support our team, and grow from within. If you're Hungry, Humble, and Smart, we want to meet you!

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance
  • Paid Time Off (Vacation, Sick & Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Employee Discount
  • Employee Assistance Program