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Retail Front End Supervisor Jobs (NOW HIRING)

Tjx

Retail Frontend Supervisor

Middleton, WI · On-site

$16 - $16.50/hr

Takes an active role in training and mentoring Associates on front end principles * Trains and ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Retail Frontend Supervisor

Middleton, WI · On-site

$16 - $16.50/hr

Takes an active role in training and mentoring Associates on front end principles * Trains and ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Retail Frontend Supervisor

Middleton, WI · On-site

$16 - $16.50/hr

Takes an active role in training and mentoring Associates on front end principles * Trains and ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

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Retail Front End Supervisor information

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How much do retail front end supervisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for retail front end supervisor in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a retail front end supervisor?

Retail Front End Supervisors are responsible for overseeing the operations and staff at the front of a retail store, such as cashiers and customer service associates. They ensure that customers have a smooth checkout experience, handle customer complaints, and help resolve transaction issues. Additionally, they may manage cash handling, train new employees, and ensure compliance with store policies and procedures. Their leadership helps maintain an efficient and positive environment for both staff and customers.

What are the key skills and qualifications needed to thrive as a retail front end supervisor?

To excel as a Retail Front End Supervisor, you should have experience in retail operations, cash handling, and basic management, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and store security procedures is essential. Strong leadership, problem-solving abilities, and effective communication with both staff and customers are crucial soft skills for this role. These competencies ensure smooth front-end operations, promote exceptional customer service, and foster a positive team environment.

What are some common challenges faced by retail front end supervisors, and how can they effectively address them?

Retail Front End Supervisors often face the challenge of managing high customer volumes during peak hours while ensuring cashiers and customer service associates remain efficient and positive. Balancing fast-paced demands with maintaining accuracy in transactions and resolving customer issues is key. Effective supervisors develop strong communication skills, foster teamwork, and stay organized to handle unexpected situations smoothly. Proactively training staff and leading by example helps maintain a positive work environment and high service standards.

What is the difference between Retail Front End Supervisor vs Retail Cashier?

AspectRetail Front End SupervisorRetail Cashier
ResponsibilitiesOversees customer service, manages staff, handles complaints, and ensures smooth checkout operationsProcesses transactions, scans items, and assists customers at the register
Required SkillsLeadership, communication, problem-solving, basic POS knowledgeCustomer service, basic math, POS operation
Work EnvironmentSupervisory role in retail stores, often on the sales floorFrontline position at checkout counters
CredentialsHigh school diploma; experience in retail preferredHigh school diploma or equivalent; no formal certification required

The Retail Front End Supervisor typically oversees the checkout area, manages staff, and ensures customer satisfaction, while the Retail Cashier focuses on processing transactions and assisting customers at the register. The supervisor role involves leadership and broader responsibilities, whereas the cashier role is more task-specific and entry-level.

What cities are hiring for Retail Front End Supervisor jobs?

Cities with the most Retail Front End Supervisor job openings:

What states have the most Retail Front End Supervisor jobs?

States with the most job openings for Retail Front End Supervisor jobs include:

What job categories do people searching Retail Front End Supervisor jobs look for?

The top searched job categories for Retail Front End Supervisor jobs are:

Retail Front End Supervisor jobs near you
Infographic showing various Retail Front End Supervisor job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,379 per year, or $19.9 per hour.

Retail Front End Supervisor - Full-Time

Burlington Stores

Oswego, IL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!
As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!
At Burlington, we live by our Core Values:
  • Drive Results
  • Trust & Respect Each Other
  • Build Teams & Partnerships

Burlington Benefits:
  • Growth Opportunities
  • Competitive Pay
  • Flexible Hours
  • 15-30% Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401 (k)

Key Responsibilities:
  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence

Requirements:
  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $17 per hour - $19 per hour
Location 01040 - Oswego
Posting Number P1-1077627-2
Address 2400 Route 34
Zip Code 60543
Position Type Regular Full-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $17 - $19 per hour

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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