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Retail Experience Manager Jobs (NOW HIRING)

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

Retail Experience Supervisor

Charleston, WV · On-site

$17.16 - $26.30/hr

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

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As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

Retail Experience Supervisor

Tallahassee, FL · On-site

$17.16 - $26.30/hr

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

Retail Experience Supervisor

Arden, NC · On-site

$17.16 - $26.30/hr

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

Retail Experience Supervisor

Mcdonough, GA · On-site

$17.16 - $26.30/hr

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

Retail Experience Supervisor

Northglenn, CO · On-site

$20.39 - $31.30/hr

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...

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Retail Experience Manager information

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How much do retail experience manager jobs pay per hour?

As of May 29, 2026, the average hourly pay for retail experience manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Experience Manager, and why are they important?

To thrive as a Retail Experience Manager, you need strong leadership, customer service expertise, and a background in retail management, often supported by a degree in business or related fields. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams set standout candidates apart. These skills are crucial to driving sales, ensuring customer satisfaction, and fostering a positive retail environment.

What are some common challenges faced by Retail Experience Managers, and how can new hires effectively navigate them?

Retail Experience Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing diverse teams, and adapting to rapidly changing consumer trends. New hires can navigate these by fostering strong communication with team members, staying updated on retail best practices, and actively seeking feedback from both customers and staff. Building cross-functional relationships with marketing, merchandising, and store operations teams also helps ensure a cohesive customer experience and drives continuous improvement.

What does a Retail Experience Manager do?

A Retail Experience Manager is responsible for ensuring a positive and engaging shopping experience for customers within a retail environment. They design and implement strategies to improve customer satisfaction, oversee store layout and ambiance, and train staff on excellent service standards. Their role may also involve analyzing customer feedback, managing in-store events, and collaborating with marketing teams to enhance brand perception. Ultimately, they aim to increase customer loyalty and drive sales by creating memorable in-store experiences.

What is the highest paying job in retail?

The highest paying roles in retail often include senior executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), which can earn six-figure salaries. Other high-paying retail jobs include regional or district managers and specialized roles like retail supply chain directors, especially in large corporations with extensive operations and strategic responsibilities.

What is the difference between Retail Experience Manager vs Retail Store Manager?

AspectRetail Experience ManagerRetail Store Manager
Primary FocusEnhancing customer experience and engagementOverseeing daily store operations and sales
ResponsibilitiesDesigning in-store experiences, staff training on customer serviceManaging staff, inventory, sales targets
Required SkillsCustomer service, experience design, communicationLeadership, sales management, operational skills
Work EnvironmentCustomer-facing, focus on experienceStore floor, operational management

The Retail Experience Manager primarily focuses on creating engaging customer experiences and improving satisfaction, while the Retail Store Manager handles daily store operations and sales performance. Both roles require strong communication skills, but their core responsibilities differ, with the Experience Manager emphasizing customer engagement strategies and the Store Manager concentrating on operational efficiency.

What cities are hiring for Retail Experience Manager jobs? Cities with the most Retail Experience Manager job openings:
What states have the most Retail Experience Manager jobs? States with the most job openings for Retail Experience Manager jobs include:
Infographic showing various Retail Experience Manager job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 29% Full Time, 65% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Retail Experience Supervisor

Retail Experience Supervisor

Best Buy

Costa Mesa, CA • On-site

Other

Retirement, PTO

Posted 5 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,741 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve results.
What you'll do
  • Maintain positive customer and employee experiences
  • Drive localized customer and employee and share trend with other store leaders
  • Provide positive experiences, skill development and performance management
  • Lead efforts to maximize positive results or course-correct when needed
Basic qualifications
  • One year of leadership experience
  • Previous experience in sales, customer service or related fields
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • One year of consumer electronics industry experience
  • Prior experience setting retail sales goals
What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966