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Retail Experience Manager Jobs in Nebraska (NOW HIRING)

SAS Retail Services

Full Time Retail Supervisor

Omaha, NE · On-site

$44K - $48K/yr

Our Retail Merchandising Team is seeking a competitive and ambitious Supervisor with proven experience managing and motivating associates, increasing sales, and merchandising. The Retail Supervisor ...

Helzberg

Assistant Manager-Retail Jewelry

Gretna, NE · On-site

$15.25 - $20.75/hr

One to three years of jewelry retail experience * Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience * Ability to relocate is a plus

Helzberg

Assistant Manager-Retail Jewelry

Omaha, NE · On-site

$15.75 - $21.25/hr

One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays

Helzberg

Assistant Manager-Retail Jewelry

Omaha, NE · On-site

$15.75 - $21.25/hr

One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays

Helzberg

Assistant Manager-Retail Jewelry

Lincoln, NE · On-site

$14.25 - $19.25/hr

One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays

Pop Mart

Customer Experience * Champion an exceptional customer experience by creating an engaging ... What you will need: * 3+ years of retail management experience leading high-volume, customer ...

AEG

Part-time Retail Supervisor

Omaha, NE · On-site

$15 - $20/hr

Retail Manager Last Revision Date: August 25, 2026 Summary: This position is designed to assist the ... Hourly Rate: $15 - 20 per hour based on experience. Responsibilities: • Assist with closing the ...

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Retail Experience Manager information

See Nebraska salary details

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$33

How much do retail experience manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail experience manager in Nebraska is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.43 per hour, depending on experience, location, and employer.

What does a retail experience manager do?

A Retail Experience Manager is responsible for ensuring a positive and engaging shopping experience for customers within a retail environment. They design and implement strategies to improve customer satisfaction, oversee store layout and ambiance, and train staff on excellent service standards. Their role may also involve analyzing customer feedback, managing in-store events, and collaborating with marketing teams to enhance brand perception. Ultimately, they aim to increase customer loyalty and drive sales by creating memorable in-store experiences.

What are the key skills and qualifications needed to thrive as a retail experience manager?

To thrive as a Retail Experience Manager, you need strong leadership, customer service expertise, and a background in retail management, often supported by a degree in business or related fields. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams set standout candidates apart. These skills are crucial to driving sales, ensuring customer satisfaction, and fostering a positive retail environment.

What are some common challenges faced by retail experience managers, and how can new hires effectively navigate them?

Retail Experience Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing diverse teams, and adapting to rapidly changing consumer trends. New hires can navigate these by fostering strong communication with team members, staying updated on retail best practices, and actively seeking feedback from both customers and staff. Building cross-functional relationships with marketing, merchandising, and store operations teams also helps ensure a cohesive customer experience and drives continuous improvement.

What is the difference between Retail Experience Manager vs Retail Store Manager?

AspectRetail Experience ManagerRetail Store Manager
Primary FocusEnhancing customer experience and engagementOverseeing daily store operations and sales
ResponsibilitiesDesigning in-store experiences, staff training on customer serviceManaging staff, inventory, sales targets
Required SkillsCustomer service, experience design, communicationLeadership, sales management, operational skills
Work EnvironmentCustomer-facing, focus on experienceStore floor, operational management

The Retail Experience Manager primarily focuses on creating engaging customer experiences and improving satisfaction, while the Retail Store Manager handles daily store operations and sales performance. Both roles require strong communication skills, but their core responsibilities differ, with the Experience Manager emphasizing customer engagement strategies and the Store Manager concentrating on operational efficiency.

What cities in Nebraska are hiring for Retail Experience Manager jobs?

Cities in Nebraska with the most Retail Experience Manager job openings:

Retail Experience Manager jobs near you
Infographic showing various Retail Experience Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $45,359 per year, or $21.8 per hour.

Guest Experience Manager

Omaha, NE • On-site

Omaha Children's Museum, Inc
Museums and Historical Sites • 51 - 200 employees
Learn more about Omaha Children's Museum, Incexternal

$19/hr

Full-time

Re-posted 14 days ago

Key responsibilities

  • Lead a diverse team daily to ensure the delivery of an exceptional guest experience throughout the Museum from open to close

  • Interact with guests to meet their needs and gather feedback to improve the museum experience

  • Assist in managing administrative duties such as staff scheduling, budget controls, and supporting new hire orientations

Job description

Job Title: Guest Experience Manager

Employment Status: Full Time / Hourly

Location: Onsite

Department: Guest Experience
Reports To: Senior Manager of Guest Experience


We value a diverse workforce and inclusive culture. OCM encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, or veteran status.

Mission: To engage the imagination and create excitement about learning.

Who We Are:  Omaha Children’s Museum (OCM) is a mission-driven nonprofit that has enriched the lives of children for 50 years. We believe that behind every great organization are great people, and we are committed to building a team that reflects the passion, creativity, and diversity of the community we serve. We welcome and encourage all qualified applicants who share our vision and want to make a meaningful impact through our mission.

OCM is a vibrant, hands-on environment created to spark curiosity and inspire creativity through engaging exhibits, workshops, and events. We are dedicated to fostering an inclusive, educational, and joyful space that supports every child’s learning and growth. Our mission extends far beyond our walls—we strive to be a trusted community hub for early childhood development, partnering with childcare providers, teens, young parents, and early childhood advocates to support and strengthen the families of our region.

Position Summary: A successful Guest Experience Manager will be able to energize, motivate, uplift, lead, train, evaluate, and develop the Guest Experience team. Ensures that each visitor has an exceptional and engaging experience, leaving lasting and unique memories of their visit to the Museum. This position is responsible for helping ensure that Omaha Children’s Museum delivers on its core values: Respect, Fun, Well-being and Growth to guests and staff alike. This position will work weekends and some evenings. The Guest Experience Manager also assists the Senior Manager of Guest Experience with managing supplies and equipment.


Key Responsibilities:

75% - Manage Guest Experience of the Museum during operating hours

  • Lead a diverse team daily to ensure the delivery of an exceptional guest experience throughout the Museum from open to close.
  • Individually interact with Guests to meet their needs and to learn how to improve the experience the museum offers in the future
  • Perform scheduled evaluations of Guest-facing staff to determine compliance with established performance standards
  • Ensure daily operations (daily safety & preparation checklists, appropriate supply stock) are performed by Guest-facing staff
  • Ensure the safety of all employees and Guests by overseeing the daily operation of exhibits and rides, including daily verification of safety checklists
  • Address issues that arise from Guest concerns
  • Communicate the condition of the Museum and its exhibits to appropriate departments to ensure issues are addressed in a timely manner.
  • Follow all internal protocols for opening and closing the Museum, including rentals and special events, with responsibility for cash handling procedures, daily verification of resources, and staffing.

25% - Manage administrative duties of the operations arm of the Guest Experience Department.

  • Assist in the scheduling of Guest-facing staff as determined by business needs, while maintaining budget controls
  • Assist in budget controls within the Guest Experience Department.
  • Plan and assist in execution of individual interviews as needed to hire exceptional floor staff
  • Assist the Senior Manager of Guest Experience with new hire orientations
  • Perform routine check-ins with designated staff members 
  • Oversee and support the ongoing development of assigned floor staff.

Preferred Qualifications & Competencies:

  • Previous management experience (1+ years) in retail, hospitality, museum or other service industry
  • Enjoys engaging with the public; demonstrates friendliness, professionalism, enthusiasm, and a customer focused approach
  • Schedule flexibility to work a weekday and weekend schedule, including school vacation weeks, occasional evenings, and some holidays.
  • Collaboration daily with a diverse, multi-generational work force
  • Sound decision making
  • Exhibits reliable and consistent work habits
  • Excellent verbal and written communication skills
  • Proficient cash handling experience
  • Ability to operate computers and programs to include Microsoft office suite, point of sale cash systems and internal timekeeping systems

 Physical Qualification: 

  • Stand and walk for extended periods to engage with visitors and program participants
  • Navigate different areas of the Museum to assist visitors and ensure a positive experience
  • Bend, stoop, and reach to conduct inventory 
  • Perform repetitive tasks, including administrative work and designing resources using computer software programs
  • Push or pull equipment, such as a small flatbed and wheeled cases
  • Lift and carry items up to 50 pounds, including educational materials, art-making supplies, and cleaning products, as needed

Compensation: $19.00/Hour with benefits

Qualifications and experience will be considered in the compensation for this position.
 

Reasonable accommodations will be provided to qualified individuals in accordance with the applicable federal, state, and local law. If reasonable accommodation is needed to participate in the hiring process, to perform the essential functions of the job, and/or to receive other benefits and privileges of employment, please contact HR@ocm.org. 


To Apply 

Please follow the application steps on our website or submit your cover letter and resume via email to HR@ocm.org, and include the job role in the subject line.