Retail Experience Supervisor
Okemos, MI · On-site
As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...
Retail Experience Supervisor
Okemos, MI · On-site
As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Provide positive experiences, skill development and performance management * Lead efforts to ...
Assistant Retail Manager
Northville, MI · On-site
$18 - $22/hr
Overview As an Assistant Retail Experience Manager at Fleet Feet, you'll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class ...
Quick apply
Assistant Retail Manager
Northville, MI · On-site
$18 - $22/hr
Overview As an Assistant Retail Experience Manager at Fleet Feet, you'll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class ...
Experience Manager
Kalamazoo, MI · On-site
$60 - $80/hr
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Kalamazoo, MI · On-site
$60 - $80/hr
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Novi, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Novi, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Kalamazoo, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Kalamazoo, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Northville, MI · On-site
Are you ready to join one of the fastest growing companies in the retail grocery market? If so ... The Customer Experience Manager is responsible for managing all aspects of the Front End Department ...
Experience Manager
Northville, MI · On-site
Are you ready to join one of the fastest growing companies in the retail grocery market? If so ... The Customer Experience Manager is responsible for managing all aspects of the Front End Department ...
Experience Manager
Novi, MI · On-site
$60 - $80/hr
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Novi, MI · On-site
$60 - $80/hr
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Novi, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Novi, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Are you ready to join one of the fastest growing companies in the retail grocery market? If so ... The Customer Experience Manager is responsible for managing all aspects of the Front End Department ...
Are you ready to join one of the fastest growing companies in the retail grocery market? If so ... The Customer Experience Manager is responsible for managing all aspects of the Front End Department ...
Experience Manager
Kalamazoo, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Kalamazoo, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Kalamazoo, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Kalamazoo, MI · On-site
... Managers and boutique leads ... This leader is accountable for all aspects of the guest experience, retail sales, and services ...
Experience Manager
Northville, MI · On-site
Are you ready to join one of the fastest growing companies in the retail grocery market? If so ... The Customer Experience Manager is responsible for managing all aspects of the Front End Department ...
Experience Manager
Northville, MI · On-site
Are you ready to join one of the fastest growing companies in the retail grocery market? If so ... The Customer Experience Manager is responsible for managing all aspects of the Front End Department ...
Customer Experience Manager
Clawson, MI · On-site
... grocery retail, cashier team, customer service, and front-of-house presentation • ORDER ... management experience in food service, grocery retail, food halls, or hospitality • Proven ...
Customer Experience Manager
Clawson, MI · On-site
... grocery retail, cashier team, customer service, and front-of-house presentation • ORDER ... management experience in food service, grocery retail, food halls, or hospitality • Proven ...
Customer Experience Manager
Clawson, MI · On-site
$60 - $80/hr
Oversee all day-to-day non-kitchen operations including grocery retail, cashier team, customer ... Proven experience leading teams, managing schedules, and overseeing daily operations * Strong ...
Customer Experience Manager
Clawson, MI · On-site
$60 - $80/hr
Oversee all day-to-day non-kitchen operations including grocery retail, cashier team, customer ... Proven experience leading teams, managing schedules, and overseeing daily operations * Strong ...
Customer Experience Manager
Clawson, MI · On-site
Oversee all day-to-day non-kitchen operations including grocery retail, cashier team, customer ... Proven experience leading teams, managing schedules, and overseeing daily operations * Strong ...
Quick apply
Customer Experience Manager
Clawson, MI · On-site
Oversee all day-to-day non-kitchen operations including grocery retail, cashier team, customer ... Proven experience leading teams, managing schedules, and overseeing daily operations * Strong ...
Account Management, Retail, eCommerce, or a related field. * 2 or more years of experience in a supervisory or management role preferred. * Demonstrated experience leading, coaching, and developing ...
Account Management, Retail, eCommerce, or a related field. * 2 or more years of experience in a supervisory or management role preferred. * Demonstrated experience leading, coaching, and developing ...
dealer experience manager
Plymouth, MI · On-site
$80 - $100/hr
Extensive knowledge of the automotive retail industry. Preferred Qualifications and/or Competencies * Education: Bachelor's degree in Business, Finance, or Marketing. The outcome of experience is our ...
dealer experience manager
Plymouth, MI · On-site
$80 - $100/hr
Extensive knowledge of the automotive retail industry. Preferred Qualifications and/or Competencies * Education: Bachelor's degree in Business, Finance, or Marketing. The outcome of experience is our ...
Assistant Retail Manager
Northville, MI · On-site
$18/hr
As an Assistant Retail Experience Manager at Fleet Feet, you'll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class retail ...
Assistant Retail Manager
Northville, MI · On-site
$18/hr
As an Assistant Retail Experience Manager at Fleet Feet, you'll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class retail ...
dealer experience manager
Plymouth, MI · On-site
$82K/yr
Extensive knowledge of the automotive retail industry. Preferred Qualifications and/or Competencies * Education: Bachelor's degree in Business, Finance, or Marketing. The outcome of experience is our ...
Quick apply
dealer experience manager
Plymouth, MI · On-site
$82K/yr
Extensive knowledge of the automotive retail industry. Preferred Qualifications and/or Competencies * Education: Bachelor's degree in Business, Finance, or Marketing. The outcome of experience is our ...
Retail Experience Manager information
See Michigan salary details
$10.06 - $11.94
2% of jobs
$11.94 - $13.83
6% of jobs
$15.27 is the 25th percentile. Wages below this are outliers.
$13.83 - $15.71
22% of jobs
$15.71 - $17.60
15% of jobs
The median wage is $18.21 / hr.
$17.60 - $19.49
15% of jobs
$19.49 - $21.37
12% of jobs
$22.02 is the 75th percentile. Wages above this are outliers.
$21.37 - $23.26
9% of jobs
$23.26 - $25.14
10% of jobs
$25.14 - $27.03
5% of jobs
$27.03 - $28.91
3% of jobs
$28.91 - $30.80
1% of jobs
$10
$19
$30
How much do retail experience manager jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for retail experience manager in Michigan is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.27 per hour, depending on experience, location, and employer.
What does a retail experience manager do?
A Retail Experience Manager is responsible for ensuring a positive and engaging shopping experience for customers within a retail environment. They design and implement strategies to improve customer satisfaction, oversee store layout and ambiance, and train staff on excellent service standards. Their role may also involve analyzing customer feedback, managing in-store events, and collaborating with marketing teams to enhance brand perception. Ultimately, they aim to increase customer loyalty and drive sales by creating memorable in-store experiences.
What are the key skills and qualifications needed to thrive as a retail experience manager?
To thrive as a Retail Experience Manager, you need strong leadership, customer service expertise, and a background in retail management, often supported by a degree in business or related fields. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams set standout candidates apart. These skills are crucial to driving sales, ensuring customer satisfaction, and fostering a positive retail environment.
What are some common challenges faced by retail experience managers, and how can new hires effectively navigate them?
Retail Experience Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing diverse teams, and adapting to rapidly changing consumer trends. New hires can navigate these by fostering strong communication with team members, staying updated on retail best practices, and actively seeking feedback from both customers and staff. Building cross-functional relationships with marketing, merchandising, and store operations teams also helps ensure a cohesive customer experience and drives continuous improvement.
What is the difference between Retail Experience Manager vs Retail Store Manager?
| Aspect | Retail Experience Manager | Retail Store Manager |
|---|---|---|
| Primary Focus | Enhancing customer experience and engagement | Overseeing daily store operations and sales |
| Responsibilities | Designing in-store experiences, staff training on customer service | Managing staff, inventory, sales targets |
| Required Skills | Customer service, experience design, communication | Leadership, sales management, operational skills |
| Work Environment | Customer-facing, focus on experience | Store floor, operational management |
The Retail Experience Manager primarily focuses on creating engaging customer experiences and improving satisfaction, while the Retail Store Manager handles daily store operations and sales performance. Both roles require strong communication skills, but their core responsibilities differ, with the Experience Manager emphasizing customer engagement strategies and the Store Manager concentrating on operational efficiency.
What cities in Michigan are hiring for Retail Experience Manager jobs?
Cities in Michigan with the most Retail Experience Manager job openings:
Retail Experience Supervisor
Okemos, MI • On-site
Best Buy •
Retail • 10K+ employees10,000+ employees
Full-time, Part-time
Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Best Buy rating
6.8
Based on 1,795 frontline employees who took The Breakroom Quiz
14th of 30 rated technology retailers
Job description
As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve results.
What you'll do
What you'll do
- Maintain positive customer and employee experiences
- Drive localized customer and employee and share trend with other store leaders
- Provide positive experiences, skill development and performance management
- Lead efforts to maximize positive results or course-correct when needed
Basic qualifications
- 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
- Previous experience in sales, customer service or related fields
- Ability to work successfully as part of a team
- Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
- One year of consumer electronics industry experience
- Prior experience setting retail sales goals
What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
About BEST BUY
Sourced by ZipRecruiter
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Richfield, MN, US
Year founded
1966