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Retail Services Experience Supervisor Jobs (NOW HIRING)

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

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As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to ... Previous experience in sales, customer service or related fields * Ability to work successfully as ...

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Retail Services Experience Supervisor information

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$14

$19

$29

How much do retail services experience supervisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail services experience supervisor in the United States is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $19.95 per hour, depending on experience, location, and employer.

What does a retail services experience supervisor do in a retail store?

A retail services experience supervisor oversees customer service operations, ensuring a positive shopping experience. They manage staff, handle customer inquiries, resolve issues, and ensure store policies are followed to maintain high service standards.

What cities are hiring for Retail Services Experience Supervisor jobs?

Cities with the most Retail Services Experience Supervisor job openings:

What states have the most Retail Services Experience Supervisor jobs?

States with the most job openings for Retail Services Experience Supervisor jobs include:

What are popular job titles related to Retail Services Experience Supervisor jobs?

For Retail Services Experience Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Retail Services Experience Supervisor job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 29% Full Time, 62% Part Time, 2% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,050 per year, or $19.3 per hour.

Retail Services Experience Supervisor

Cincinnati, OH • On-site

Best Buy
Retail • 10K+ employees

Full-time, Part-time

Retirement, PTO

Posted 14 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,797 frontline employees who took The Breakroom Quiz


Job description

As the Retail Services Experience Supervisor, you’ll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you’ll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
What you’ll do
  • Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
  • Provide work direction, ongoing training, career development and performance management to your employees
  • Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
  • Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks
Basic qualifications
  • 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
  • Previous experience in sales, customer service or related fields
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • 1 year of retail experience
  • Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
  • Experience driving key business performance indicators, such as revenue and operating income
  • Experience analyzing business results
  • Inventory control, technology repair and/or distribution experience
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966