ZipRecruiter

Log In

1

Retail Director Jobs in Rochester, NY (NOW HIRING)

TCA Professional Services

Retail Sales

Rochester, NY · On-site

$16/hr

Direct customers to merchandise within the store * Ensure that retail space stays uncluttered * Introduce promotions and opportunities to customers Requirements: * Previous retail experience ...

Midtown Athletic Club

Retail Sales

Rochester, NY

$16/hr

Direct customers to merchandise within the store * Ensure that retail space stays uncluttered * Introduce promotions and opportunities to customers Requirements: * Previous retail experience ...

The Arc Ontario

Retail Assistant

Canandaigua, NY · On-site

$16.19 - $17.24/hr

  • Medical

  • Retirement

ResponsibilitiesAssist groomer as directed during appointments as needed.Perform cleaning duties such as sweeping, mopping, dusting, cleaning bathrooms, empty trash in retail and spa area.Greet ...

The Arc Ontario

Retail Assistant

Canandaigua, NY · On-site

$16.19 - $17.24/hr

  • Medical

  • Retirement

  • PTO

Responsibilities * Assist groomer as directed during appointments as needed. * Perform cleaning duties such as sweeping, mopping, dusting, cleaning bathrooms, empty trash in retail and spa area.

Ontario ARC

Retail Assistant

Canandaigua, NY

$16.19 - $17.24/hr

  • Medical

  • Retirement

  • PTO

Responsibilities * Assist groomer as directed during appointments as needed. * Perform cleaning duties such as sweeping, mopping, dusting, cleaning bathrooms, empty trash in retail and spa area.

PetSmart

Retail Operations Lead

Geneseo, NY

$15 - $18.25/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Webster, NY · On-site

$14.25 - $17.50/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Victor, NY · On-site

$14.75 - $18.25/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Geneseo, NY · On-site

$15 - $18.25/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

next page

Showing results 1-20

All JobsRetail JobsRetail Director JobsRetail Director Jobs in Rochester, NY

Retail Director information

See Rochester, NY salary details

$39K

$102.7K

$187.5K

How much do retail director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for retail director in Rochester, NY is $102,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $129,300.00 per year, depending on experience, location, and employer.

What are some common challenges retail directors face when overseeing multiple store locations?

Retail Directors often encounter challenges such as ensuring consistent customer experience across all locations, managing diverse teams remotely, and adapting to varying local market trends. Balancing the needs of individual stores with company-wide objectives requires strong communication and leadership skills. Additionally, Retail Directors must stay agile in responding to supply chain disruptions and rapidly evolving consumer preferences, all while maintaining operational efficiency and profitability.

What are the key skills and qualifications needed to thrive as a retail director?

To thrive as a Retail Director, you need strong leadership, business acumen, and extensive experience in retail management, often supported by a bachelor's degree in business or a related field. Familiarity with POS systems, inventory management software, and data analytics tools is typically required, as well as knowledge of retail compliance standards. Excellent communication, strategic thinking, and the ability to motivate teams are standout soft skills in this role. These competencies ensure effective store operations, drive sales growth, and foster a positive customer and employee experience.

What is a retail director?

A retail director oversees the retail operations of a company, including sales staff. As a retail director, you must develop management skills and be able to implement policies and strategies. The qualifications and duties of this job vary depending on the type of retail operation and the size of the business or company. Larger stores will seek a retail director with a bachelor’s degree in management or a related field and experience in the retail sales industry.

More about Retail Director jobs

What are the most commonly searched types of Retail jobs in Rochester, NY?

The most popular types of Retail jobs in Rochester, NY are:

What are popular job titles related to Retail Director jobs in Rochester, NY?

For Retail Director jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Retail Director jobs in Rochester, NY look for?

The top searched job categories for Retail Director jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Retail Director jobs?

Cities near Rochester, NY with the most Retail Director job openings:

Retail Director jobs near you
Infographic showing various Retail Director job openings in Rochester, NY as of August 2026, with employment types broken down into 17% Full Time, 79% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $102,671 per year, or $49.4 per hour.

Director, Retail Operations - Rochester, NY

Panera Bread

Rochester, NY • On-site

$119K - $143K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Panera Bread rating

5.4

Company rating: 5.4 out of 10

Based on 1,455 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes

Job description

Director, Retail Operations - Rochester, NY
Job Purpose
Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth.
Duties & Responsibilities
  • Business Understanding, Strategic Planning and Execution:
    • Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development.
    • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes.
    • Effectively understands, applies, and communicates the business' priorities, and is considered an SME of Panera's operating systems, and the application throughout the market.
    • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs.
    • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results.
    • Ensures that the right processes and behaviors are practiced by each cafe's management team to deliver on the market's established goals and to protect Panera's brand identity and purpose.

• People Development:
  • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera's Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning.
  • Creates the market's People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability.

• Brand Protection & Validation:
  • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety.
  • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment.

Top Leadership competencies for this role
  • Acts like an owner
  • Defines vision and purpose
  • Unlocks Potential
  • Builds trust
  • Collaborates
  • Delivers results

Qualifications (Education & Experience)
  • Multi-unit experience or related experience preferred, but not required.
  • Some college education/certification or related experience preferred, but not required.
  • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports).
  • Excellent communication skills and can leverage these skills to influence others.
  • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar.
  • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers.
  • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable.
  • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions.
  • Must have a strong work ethic, with the ability to work long and unusual hours.

Working Conditions & Physical Requirements
  • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required.
  • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations.

At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates.
$119,634 - $143,561
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Saint Louis Support Center

What Panera Bread employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Panera Bread logo

About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1981

View All Panera Bread Jobs

Apply