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Retail Direct Jobs (NOW HIRING)

HSBC Global Services Limited

Ayuda a los asesores Premier RM Retail Direct a identificar clientes potenciales que puedan beneficiarse de una conversación de protección, ahorro, retiro Ayuda al cierre de ventas en sucursal ...

Aramark

Retail Food Service Director

Philadelphia, PA · On-site

The Retail Director may manage multiple outlets; including cafes, coffee shops/bistros, and convenience locations. Job Responsibilities • Delivers strong operational performance by executing ...

HSBC Global Services Limited

$14 - $18/hr

Trabajo conjunto con asesores Premier RM Retail Direct para detectar prospectos que podrían estar interesados en iniciar una conversación sobre soluciones de ahorro, retiro o protección y que no ...

Story Cannabis

Regional Retail Director

Phoenix, AZ · On-site

Retail District Managers within the assigned markets will look to this role for operational oversight and alignment while maintaining their direct reporting relationship to the VP of Retail.

VML

Director, Retail Media

Kansas City, MO · On-site

Minimum 3 years of direct management experience. * Expert understanding of the retail media ecosystem, including major RMNs (Amazon Ads, Walmart Connect, etc.), their ad products (Sponsored Products ...

Comcast

Director, Retail

Philadelphia, PA · On-site

The Director of Retail Operations will oversee all aspects of retail operations within Xfinity Mobile Arena as well as off-site operations that align with team/partner initiatives. Core ...

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All JobsRetail Direct Jobs

Retail Direct information

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$10

$17

$24

How much do retail direct jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for retail direct in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What is a Retail Direct job?

A Retail Direct job typically involves working directly with customers in a retail environment, either in-store or through dedicated retail sales channels. Employees in these roles are responsible for assisting customers, processing transactions, managing inventory, and ensuring a positive shopping experience. Retail Direct positions can also include aspects of merchandising, store display setup, and customer service. These roles are essential for maintaining day-to-day store operations and often serve as the frontline representatives of the company to shoppers.

How does a Retail Direct professional typically collaborate with other departments to enhance the customer experience?

Retail Direct professionals often work closely with marketing, inventory management, and customer service teams to ensure a seamless shopping experience. They may coordinate promotional campaigns, provide feedback on product performance, and relay customer insights to improve offerings. Effective communication and teamwork are essential, as these collaborations help align strategies, resolve issues quickly, and adapt to changing customer preferences. This cross-functional approach not only benefits customers but also provides valuable learning opportunities for career growth.

What is the difference between Retail Direct vs Retail Associate?

AspectRetail DirectRetail Associate
Required CredentialsHigh school diploma; sales experienceHigh school diploma; customer service skills
Work EnvironmentDirectly interacts with customers, manages salesAssists customers, stocks shelves
Employer & Industry UsageRetail stores, sales-focused rolesRetail stores, customer service roles
Common Search & ComparisonYesYes

Retail Direct roles typically involve managing sales processes and directly engaging with customers to close sales, often requiring sales experience. Retail Associates focus on assisting customers, stocking, and providing service without the sales management aspect. Both roles are common in retail environments and share similar credentials, but Retail Direct positions usually involve more sales responsibility.

What are the key skills and qualifications needed to thrive as a Retail Direct professional, and why are they important?

To thrive as a Retail Direct professional, you need strong sales acumen, product knowledge, and customer service skills, often supported by experience in retail environments or relevant training. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic CRM platforms is typically required. Outstanding communication, adaptability, and problem-solving skills help build rapport and handle diverse customer needs. These competencies ensure efficient operations, customer satisfaction, and the achievement of sales targets in a competitive retail landscape.
More about Retail Direct jobs
What cities are hiring for Retail Direct jobs? Cities with the most Retail Direct job openings:
What states have the most Retail Direct jobs? States with the most job openings for Retail Direct jobs include:
What job categories do people searching Retail Direct jobs look for? The top searched job categories for Retail Direct jobs are:
Retail Direct jobs near you
Infographic showing various Retail Direct job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 71% Full Time, 17% Part Time, 1% Temporary, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,520 per year, or $17.1 per hour.
Associate Director - Retail Performance Improvement

Associate Director - Retail Performance Improvement

Berkeley Research Group

Boston, MA • On-site

$16.50 - $19/hr

Full-time

Posted 24 days ago

Job description

We do Consulting Differently
BRG Retail Performance Improvement practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders in a wide range of complex situations.
Comprised of experienced, hands-on professionals that are results-oriented and data-driven, the BRG Retail Performance Improvement practice collaborates with management teams and sponsors to deliver strategic options that maximize value for stakeholders. Furthermore, the practice has deep operational experience to offer interim management to companies in need of C-Suite level experience and targeted surge resources, setting clients up for long-term future success.
BRG Retail Performance Improvement practice has in-depth experience across a wide range of industries and markets, including but not limited to retail, consumer products, financial services, healthcare, and technology. Across sectors, BRG has experienced professionals who understand the challenges clients face -making it well-equipped to help solve clients' toughest issues.
Our core service offerings include:
  • Turnaround & Restructuring (T&R)
  • Transaction Advisory (TA)
  • Finance Excellence (FE)
  • Strategic Performance Solutions (SPS)
  • Transaction & Valuation Opinions (VAL)
  • Retail Performance Improvement (RPI)

Overview
The position is in the Retail Performance Improvement practice, which provides strategic, operational and financial advisory services to high-performing growth-oriented retail and/or consumer product companies. The ideal candidate should excel working in a team environment, on a diverse range of fast-moving assignments, and in an entrepreneurial environment.
Primary Responsibilities
  • Collaborate with Retail Performance Improvement (RPI) team and client personnel to achieve engagement objectives.
  • Utilize business, strategic, and analytical skills to perform tasks such as: financial modeling and analysis; operations and service strategy development, revenue growth; operational process and technology optimization; store labor planning and analysis; organizational design and assortment/inventory performance analysis.
  • Manage the junior team on multiple tasks across a consulting engagement including modeling and client presentations.
  • Develop content and lead the preparation of high quality, refined reports, written analyses, presentations, and other client deliverables.
  • Demonstrate the highest degree of professionalism, ethics, quality, and integrity.
  • Develop and lead innovative retail service offerings that are relevant for our retail and consumer clients.
  • Utilize a pragmatic and hands-on approach to the professional services arena.
  • Embrace BRG's Core Values: Honesty, Integrity, Independence, Precision,
  • Respect, Collaboration, Flexibility, and Responsiveness to Clients.

Required Skills & Experience
  • Experience in a retail, direct to consumer or consumer goods environment and/or previous consulting with similar type clients.
  • Expertise one or more of the following functions: direct sourcing, product to market, consumer analytics, digital experience, marketing, personalization, digital commerce, back-office operations, distribution and transportation, store and omni operations, indirect procurement.
  • Experience with developing and managing financial and operational analysis as well as assisting to implement changes as result of analysis and observations.
  • Experience with improving working capital and financial performance utilizing systems, tools, and bridge solutions.

Qualifications
  • Bachelor's degree or degree equivalent in Business, Accounting/Finance, Management, Engineering, Economics, Retail Management, Supply Chain, or related field. Master's degree or MBA a plus;
  • Excellent written and oral communication skills and a demonstrated ability to interact with junior and senior team members, senior management and other stakeholders or professionals;
  • Expertise in financial modeling and analysis (particularly in Excel);
  • Creative thinker with the ability to synthesize both qualitative ('the art') and quantitative ('the science') inputs;
  • Well-developed problem solving and analytical skills with demonstrated experience in solving complex issues;
  • Ability to manage and/or analyze large volumes of financial and operational data;
  • Intellectual curiosity, self-starter, and ability to learn quickly;
  • High Proficiency in MS Excel, Word, PowerPoint, and MS Teams;
  • Additional experience with Access, Alteryx, Tableau, SQL, and Python is a plus;
  • Ability to travel to clients as needed; and
  • Minimum 9+ years of experience within management consulting industries with a retail-industry focus, or 12+ years combination of retail industry and consulting experience.

The salary range for this position considers a wide range of factors that are evaluated in making compensation decisions, including but not limited to: skills, experience, education, certifications, and the business needs of BRG. The disclosed range has not been adjusted for any geographic differentials that may apply based on where the position is filled. At BRG, it is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent upon the specific facts and circumstances of each case, and the final offer may vary from the listed range based on these considerations. A reasonable estimate of the current salary range for this role is $150,000-$250,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the terms and conditions governing the program. Any award under the program is not guaranteed and is determined based on a variety of factors, including but not limited to individual and overall organizational performance.
About BRG
BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead.
At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe.
Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world.
At BRG, we don't just show you what's possible. We're built to help you make it happen.
BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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