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Retail Banking Officer Jobs (NOW HIRING)

Provides support to all retail and Treasury Management functions, therefore must maintain a ... Banking Officer II * Minimum 3 years of experience in commercial lines lending required, or an ...

Provides support to all retail and Treasury Management functions, therefore must maintain a ... Banking Officer II * Minimum 3 years of experience in commercial lines lending required, or an ...

Business Banking Officer Department: Commercial Lending Status: Exempt Salary: $58,500 - $155,000 ... Collaborate effectively with credit, treasury management, retail, and other internal business ...

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Retail Banking Officer information

How does a retail banking officer typically collaborate with other departments to meet customer needs?

Retail Banking Officers often work closely with departments such as loan processing, compliance, and customer service to deliver comprehensive solutions for clients. For example, they may coordinate with the loan department to expedite approvals or work with compliance teams to ensure all transactions adhere to regulations. This cross-functional collaboration helps ensure that customers receive prompt, accurate, and personalized banking services. Strong communication skills and a proactive approach are essential for effectively working with colleagues across various banking functions.

What are the key skills and qualifications needed to thrive as a retail banking officer, and why are they important?

To thrive as a Retail Banking Officer, you need a solid understanding of financial products, sales acumen, and a degree in finance, business, or a related field. Familiarity with core banking systems, customer relationship management (CRM) software, and relevant certifications like the Certified Retail Banker (CRB) can be advantageous. Excellent interpersonal skills, attention to detail, and problem-solving abilities help you build trust and effectively serve customers. These competencies are crucial for achieving sales targets, ensuring regulatory compliance, and fostering lasting client relationships within the competitive banking environment.

What is the difference between Retail Banking Officer vs Customer Service Representative?

AspectRetail Banking OfficerCustomer Service Representative
CredentialsHigh school diploma; sometimes additional banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, offices, client meetingsBank branches, call centers, retail locations
Job FocusLoan processing, account management, financial adviceAssisting customers, handling transactions, inquiries
Employer & Industry UsageCommercial banks, retail bankingRetail banks, credit unions

The main difference is that a Retail Banking Officer handles more complex financial services like loans and account management, often engaging directly with clients for financial advice. In contrast, a Customer Service Representative primarily assists customers with transactions and inquiries. Both roles are essential in retail banking but differ in responsibilities and required expertise.

How hard is it to get into a retail banking officer career?

Entering a retail banking officer role typically requires a high school diploma or equivalent, with many employers preferring candidates with some college education or a related degree. Relevant skills include customer service, communication, and basic financial knowledge, and obtaining certifications such as the Series 6 or 63 can improve job prospects. The hiring process can be competitive, but gaining experience in banking or sales can increase chances of entry.

How much does a retail banking officer make?

A retail banking officer typically earns a median annual salary of around $40,000 to $60,000, depending on experience, location, and the size of the financial institution. Salaries can increase with additional certifications, skills in customer service, and sales performance.

What does a retail banking officer do?

A retail banking officer is responsible for managing customer accounts, providing financial advice, and promoting banking products such as loans and savings accounts. They assist clients with transactions, assess creditworthiness, and ensure compliance with banking regulations, often working in a branch environment and requiring strong customer service skills.

Which retail banking officer pays the most?

Among retail banking officers, those working in senior roles such as branch managers or regional managers tend to earn the highest salaries, often supplemented by bonuses and incentives. Compensation varies based on experience, location, and the size of the financial institution, with officers in larger banks or high-cost areas generally earning more.
More about Retail Banking Officer jobs

Who are the top companies hiring for Retail Banking Officer jobs?

The top employers for Retail Banking Officer jobs are:

What are popular job titles related to Retail Banking Officer jobs?

For Retail Banking Officer jobs, the most frequently searched job titles are:

Infographic showing various Retail Banking Officer job openings in the United States as of September 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Private & Professional Banking Officer

Nashville, TN • On-site

Other

Posted 9 days ago


Job description

“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!“

Grade 13

About Republic Bank

Republic Bank’s values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It’s one of the reasons we’ve been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com .

POSITION PURPOSE AND OBJECTIVES

The Private & Professional Banking Officer is responsible for providing quality customer service to Private Banking clients while proactively assisting them with their financial needs through the delivery of banking services. Acts as a financial advisor dedicated to building long-term full relationships while tailoring financial solutions to meet client goals and objectives. This position has production and growth goals for high end personal mortgage loans, Investment CRE loans, Owner Occupied CRE and C & I loans, and personal and business deposits. Targeted clients will be high net worth / income individuals, company executives, business owners & self- employed borrowers, and professional firms.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

MINIMUM QUALIFICATIONS
  • 5 years’ experience in commercial and retail lending or equivalent experience required.
  • Minimum of 5 years’ previous sales experience required.
  • Demonstrated proficiency in Microsoft Office (Word, Excel, and Outlook) required.
  • NMLS registration may be required*
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
  • Manage individual portfolio of loans and deposits for retention & growth by managing maturities, delinquency, charge offs, deficiency tracking and performing annual credit reviews and renewals/extensions and modifications.
  • Manage commercial banking relationships, including analyzing business financials, having a detailed understanding of the business and their income statement and balance sheet.
  • Responsible for selling commercial and retail bank products/services that are more complex with a focus on High-Net-Worth Clients, Medical Professionals and small to medium size businesses with the expectation of growing our CRE, C&I and Retail Loan Portfolio’s as well as production of Secondary Market Loans.
  • Responsible for selling all Retail and Treasury Management deposit products and obtain deposit growth and fee income for the bank, including credit card and merchant services.
  • Act as the bank's agent with respect to advising the client as to proper loan structure.
  • Participate in community affairs to increase the Bank’s visibility and enhance new business development opportunities.
  • Responsible for establishing and maintaining consistent referral sources and tracking all sales calls in Salesforce.
  • Retain existing client base through regular calling/ entertainment initiatives to strengthen relationship with the bank.
  • Solicit sales from new and existing clients through individual business development efforts. Negotiate, structure, price, document, and close transactions of small to moderate complexity with minimal guidance with terms acceptable to the Bank and client even when goals conflict.
  • Learn the credit culture of Republic Bank in order to present appropriate credits for approval.
  • Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
  • Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
  • Willingly perform all other duties and projects as assigned.
INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED
  • Excellent verbal and written communications skills; required for effective interactions with clients to meet financial investment objectives and/or resolve problems or complaints.
  • Must have the ability to negotiate, structure, price, document, and close transactions of small to moderate complexity with minimal guidance with terms acceptable to the bank and client even when goals conflict.
  • Must be self-motivated and work well in a team environment.
  • Requires a high energy level and strong sense of urgency.
  • Must be well organized and able to multi- task.
PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.

OTHER REQUIREMENTS
  • Travel between Republic Banking facilities may be required including occasional out of town travel.
  • Flexible work schedule may include some evenings, weekends and/or overtime.
  • Stay abreast of new developments, best practices, and statutory and regulatory changes.

*This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations as defined by the SAFE Act must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in corrective counseling up to termination of employment.

The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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