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Retail Back Office Jobs (NOW HIRING)

JF Group

Retail Sales Representative

Lincoln, NE · On-site

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * 3+ years of outside sales experience required, PEI experience preferred * Basic proficiency in Microsoft ...

JF Group

Retail Sales Representative

Lincoln, NE · On-site

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * 3+ years of outside sales experience required, PEI experience preferred * Basic proficiency in Microsoft ...

JF Group

Retail Sales Representative

Lincoln, NE

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * 3+ years of outside sales experience required, PEI experience preferred * Basic proficiency in Microsoft ...

JF Group

Retail Sales Representative

Rapid City, SD · On-site

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * 3+ years of outside sales experience required, PEI experience preferred * Basic proficiency in Microsoft ...

JF Group

Retail Sales Representative

Rapid City, SD

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * 3+ years of outside sales experience required, PEI experience preferred * Basic proficiency in Microsoft ...

JF Group

Retail Sales Representative

Nashville, TN · On-site

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * Basic proficiency in Microsoft Office applications * Strong Sales skills / proficiency required * Candidate ...

New

JF Group

Retail Sales Representative

Lincoln, NE

Forecourt and back-office Retail Petroleum Sales experience preferred but NOT required * 3+ years of outside sales experience required, PEI experience preferred * Basic proficiency in Microsoft ...

Tozier Bros

Office Assistant

Shelton, WA · On-site

$17.25 - $22.75/hr

... retail environment either in accounting, bookkeeping, or back office. - Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask ...

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Retail Back Office information

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$9

$16

$25

How much do retail back office jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for retail back office in the United States is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What is a retail back office?

Retail Back Office jobs involve supporting the day-to-day operations of a retail business from behind the scenes. These roles typically include tasks such as inventory management, payroll processing, data entry, financial reporting, and handling administrative duties. Employees in retail back office positions ensure that store operations run smoothly by maintaining accurate records, coordinating with vendors, and supporting front-line staff. While they may not interact directly with customers, their work is crucial for the efficiency and profitability of the retail business.

What skills and qualifications are needed to work in a retail back office?

To thrive as a Retail Back Office professional, you need strong organizational and analytical skills, attention to detail, and familiarity with inventory management and retail operations, often supported by a degree in business or a related field. Proficiency with retail management systems (RMS), point-of-sale (POS) software, and tools like Excel or SAP is typically required. Excellent communication, problem-solving ability, and time management are standout soft skills in this role. These skills ensure accurate inventory control, efficient process management, and smooth support for front-end retail operations.

What are common challenges faced by professionals working in a retail back office?

Professionals in retail back office roles often encounter challenges such as managing large volumes of inventory data, ensuring the accuracy of financial records, and adapting to frequent changes in store promotions or product lines. Coordinating with front-line store staff and vendors requires strong communication skills and attention to detail. Additionally, back office teams must quickly resolve discrepancies and support smooth store operations, which can involve tight deadlines and multitasking across various administrative tasks.

What is the difference between Retail Back Office vs Retail Sales Associate?

AspectRetail Back OfficeRetail Sales Associate
Primary RoleHandles administrative, inventory, and support functions behind the scenesEngages directly with customers to sell products and provide service
Required SkillsOrganizational skills, inventory management, data entryCustomer service, communication, sales techniques
Work EnvironmentOffice or back-end store areasSales floor, customer-facing areas
Common CertificationsNone typically required, but familiarity with retail software beneficialNone typically required, but sales or customer service experience helpful

Retail Back Office roles focus on supporting store operations behind the scenes, while Retail Sales Associates interact directly with customers to drive sales. Both roles are essential in retail, but they require different skill sets and work environments.

What is an example of a retail back office job?

A retail back office job includes roles such as inventory coordinator, data entry clerk, or administrative assistant, which support store operations behind the scenes. These positions often involve tasks like managing stock records, processing transactions, and maintaining records using software tools like Excel or inventory management systems.
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What cities are hiring for Retail Back Office jobs?

Cities with the most Retail Back Office job openings:

What states have the most Retail Back Office jobs?

States with the most job openings for Retail Back Office jobs include:

What job categories do people searching Retail Back Office jobs look for?

The top searched job categories for Retail Back Office jobs are:

Retail Back Office jobs near you
Infographic showing various Retail Back Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $34,572 per year, or $16.6 per hour.

SAP Developer - Customer Back Office Solutions

FirstEnergy

Akron, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

FirstEnergy rating

7.8

Company rating: 7.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

35th of 53 rated energy and utility

Job description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

Position Summary

FirstEnergy is seeking an SAP Developer to support our SAP platform, with primary responsibility for Billing and Customer Choice solutions. This role is responsible for the design, development, enhancement, testing, implementation, and support of SAP processes that enable critical utility customer billing and competitive market operations. 

Primary Responsibilities

  • Develop, maintain, and enhance SAP solutions supporting utility billing and deregulated market operations.

  • Partner with business clients and functional teams to analyze business requirements and translate them into effective technical specifications and solutions.

  • Design, develop, and support SAP programs, reports, interfaces, workflows, enhancements, and integrations. 

  • Develop solutions that adhere to established development standards, security requirements, and best practices.

  • Troubleshoot, analyze, and resolve application defects and production issues.

  • Develop and execute unit test plans and support user acceptance testing activities.

  • Prepare and maintain technical documentation for implemented solutions and support procedures.

  • Provide day-to-day production support, including incident resolution, root cause analysis, and operational monitoring. 

  • Support customer nightly batch processing, including occasional after-hours support activities as needed.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline; or equivalent work experience.

  • SAP ABAP development experience.

  • Working knowledge of SAP development lifecycle processes, transports, and production support activities.

  • Demonstrated aptitude for software development and technical problem solving.

  • Strong analytical, organizational, and communication skills.

  • Ability to work independently while contributing effectively within a team environment.

  • Strong commitment to customer service, continuous learning, and process improvement.

Preferred Qualifications

  • SAP IS-U experience, particularly within Billing, Invoicing, FICA, or Deregulation/Customer Choice processes.

  • Understanding of utility billing processes and competitive retail energy markets.

  • Experience supporting enterprise production applications and participating in on-call support rotations.

  • Knowledge or willingness to learn SAP IDOC Processing, EDI Transactions, and Batch Processing for supporting Customer 

  • Knowledge of Data Dictionary, Workflow, ABAP Objects, and performance improvement.

Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt 

FirstEnergy Human Resources Team

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