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Retail Back Office Jobs (NOW HIRING)

Signet Jewelers

Back Office Support

Charlotte, NC · On-site

$16.50 - $21.50/hr

As a Back Office Assistant at Diamonds Direct, you will be the crucial support system behind our in ... Experience in a luxury retail jewelry environment is preferred. * Skills: * Strong communication ...

Signet Jewelers

Back Office Support

New York, NY · On-site

$20 - $25/hr

Summary With the Diamonds Direct Back Office Assistant, we are looking for a RHINO that will serve ... Experience in a luxury retail jewelry environment preferred * Good communication skills

Gold's Gym

Back Office Manager

Richmond, VA · On-site

$30.66K - $43K/yr

Vision insurance Back Office Operations Manager Location: Meadowbrook Job Type: Full-Time Schedule ... Manage retail sales processes , ensuring accurate transactions and inventory tracking. * Maintain a ...

FEM Centre

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Medical Assistant (Back Office)

Colleyville, TX · On-site

$36K - $50K/yr

At least one year of experience in a medical office setting OR two or more years of experience in a service or retail setting. * Proven organizational skills and attention to detail. * Ability to ...

Mitsui

Accountant II - Back Office

Houston, TX · On-site

This role is a contract-to-hire position responsible for day-to-day back-office operations within the retail power business, including financial reporting, retail electricity billing, support of ...

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How much do retail back office jobs pay per hour?

As of May 28, 2026, the average hourly pay for retail back office in the United States is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Back Office professional, and why are they important?

To thrive as a Retail Back Office professional, you need strong organizational and analytical skills, attention to detail, and familiarity with inventory management and retail operations, often supported by a degree in business or a related field. Proficiency with retail management systems (RMS), point-of-sale (POS) software, and tools like Excel or SAP is typically required. Excellent communication, problem-solving ability, and time management are standout soft skills in this role. These skills ensure accurate inventory control, efficient process management, and smooth support for front-end retail operations.

What are some common challenges faced by professionals working in a retail back office environment?

Professionals in retail back office roles often encounter challenges such as managing large volumes of inventory data, ensuring the accuracy of financial records, and adapting to frequent changes in store promotions or product lines. Coordinating with front-line store staff and vendors requires strong communication skills and attention to detail. Additionally, back office teams must quickly resolve discrepancies and support smooth store operations, which can involve tight deadlines and multitasking across various administrative tasks.

What are Retail Back Office jobs?

Retail Back Office jobs involve supporting the day-to-day operations of a retail business from behind the scenes. These roles typically include tasks such as inventory management, payroll processing, data entry, financial reporting, and handling administrative duties. Employees in retail back office positions ensure that store operations run smoothly by maintaining accurate records, coordinating with vendors, and supporting front-line staff. While they may not interact directly with customers, their work is crucial for the efficiency and profitability of the retail business.

What is the difference between Retail Back Office vs Retail Sales Associate?

AspectRetail Back OfficeRetail Sales Associate
Primary RoleHandles administrative, inventory, and support functions behind the scenesEngages directly with customers to sell products and provide service
Required SkillsOrganizational skills, inventory management, data entryCustomer service, communication, sales techniques
Work EnvironmentOffice or back-end store areasSales floor, customer-facing areas
Common CertificationsNone typically required, but familiarity with retail software beneficialNone typically required, but sales or customer service experience helpful

Retail Back Office roles focus on supporting store operations behind the scenes, while Retail Sales Associates interact directly with customers to drive sales. Both roles are essential in retail, but they require different skill sets and work environments.

More about Retail Back Office jobs
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What states have the most Retail Back Office jobs? States with the most job openings for Retail Back Office jobs include:
What job categories do people searching Retail Back Office jobs look for? The top searched job categories for Retail Back Office jobs are:
Retail Back Office jobs near you
Retail Back Office Assistant ACE Hardware

Retail Back Office Assistant ACE Hardware

ACE HARDWARE

Peachtree Corners, GA

Full-time

Posted 28 days ago

Job description

Reports To Store Lead

Position Summary

Upholds the Core Values as determined by the management team. Primary responsibility for assisting the Store Lead, PO's, and Receiving. The Back Office Assistance role also helps foster a commitment to generate an in-stock position to satisfy every customer by having the right product, in the right quantity, at the right time.

This position will be 30-35 hours and is responsible for the overall office integrity and maintenance of a store’s inventory following Ace’s inventory best practices - some of which are outlined as follows:

  • Inventory Record Accuracy (Change in Quantity on Hand, Credit PO’s, Receiving all merchandise with POs)
  • In Stock Position (Maximum Stock Level, Minimum Order Point, Store Use)
  • Unproductive Inventory (Overstock, Obsolete, Discontinued, Markdowns)
  • Shrink (Loss, Damage)


Essential Duties and Responsibilities:

  • Familiarize and stay abreast of inventory
  • Ensure data accuracy within the system to maintain adequate records
  • Collaborate with the Store Lead to help identify errors and correct them as necessary by addressing the causes
  • Conduct, research, and address the following processes (inclusive but not limited to):
    • Negative Reports and make corrections as necessary
    • Research variances, and make corrections as needed
  • Permanent and temporary outs
  • Monitor shrinkage and make corrections in inventory system
  • Create and maintain all New Vendors and SKU's
  • Keep updated and accurate records on associates, vendors, missed associates' logins & outs
  • Assist on the floor when needed

Required Knowledge, Skills and Abilities:

  • Passion for detail, inventory management, with an analytical way of thinking
  • High School degree or GED
  • Possess a willingness to learn
  • General understanding of Back Office principles and experience with retail programs
  • Understand the life cycle of merchandise including receipt, quantity on hand, and point of sale
  • Experience in a retail environment either in inventory, sales, or back office
  • Excellent quantitative and computer skills
  • The ability to use analytics and research to make sound decisions
  • Knowledge of retail computer systems and basic knowledge of MS Office products
  • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task



he Helpful Hardware logo

About he Helpful Hardware

Sourced by ZipRecruiter

In July of 2020, The Helpful Hardware Co. continued its pursuit of store acquisitions and purchased Ace Hardware Duncan in Goose Creek, SC. This 12,000 sqft store was the first of many store purchases of the new company. Not even a year following the purchase of Duncan, Indian Trail Hardware was purchased and converted to Ace Hardware Indian Trail in May 2021. Brookstone Ace Hardware and Southern Home & Garden were acquired toward the end of 2021. Ace Hardware Cordova was acquired in April 2022 and Westbury's Ace Hardware joined the chain of stores in December 2022, followed by Ace Hardware North Hall, Ace Hardware Bethlehem, and Ace Hardware Ladson in 2023. Totaling 18 locations in the Southeastern chain. Darin Workman, President and Co-Founder is partnered with investment firm JPB Partners out of Hanover, MD. JPB Partners provides The Helpful Hardware Co. funding for growth and oversight with a Board of Directors. With their support, The Helpful Hardware Co. continues to seek opportunities for growth and expansion in the Southeast. At The Helpful Hardware Co., we are extremely proud to be part of a tradition that dates back nearly 100 years. Today, we are stronger than ever. Our roots in the community are deep and our commitment to customer satisfaction is strong.

Industry

Hardware, plumbing and hvac wholesalers

Company size

51 - 200 Employees

Headquarters location

Cumming, GA, US

Year founded

2014

Social media

Facebook

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