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Retail Back Office Jobs (NOW HIRING)

Ace Hardware

Office Associate

Wexford, PA

$15 - $18/hr

Position Summary The primary responsibility of the Office Associate is to organize and manage back ... Print and distribute retail price changes. Minimum Requirements The minimum requirements for this ...

Ace Hardware

Office Associate

Wexford, PA

$15 - $18/hr

Position Summary The primary responsibility of the Office Associate is to organize and manage back ... Print and distribute retail price changes. Minimum Requirements The minimum requirements for this ...

J.Jill

Senior Retail Systems Analyst

Quincy, MA · On-site

$146.81K - $162.80K/yr

Retail back-office applications such as Sales Audit, Loss Prevention, Order Management Systems (OMS), Tax, and Customer Relationship Management (CRM) software; Leading third-party vendors and ...

J.Jill

Senior Retail Systems Analyst

Quincy, MA · On-site

$146.81K - $162.80K/yr

Retail back-office applications such as Sales Audit, Loss Prevention, Order Management Systems (OMS), Tax, and Customer Relationship Management (CRM) software; Leading third-party vendors and ...

J.Jill

Senior Retail Systems Analyst

Quincy, MA

Retail back-office applications such as Sales Audit, Loss Prevention, Order Management Systems (OMS), Tax, and Customer Relationship Management (CRM) software; Leading third-party vendors and ...

Verisure

Back office da inserire all'interno dell'area Commerciale. La risorsa, fungendo da collante tra la nostra rete commerciale e i nostri installatori, verra coinvolta nelle attivita di: * Gestione e ...

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How much do retail back office jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail back office in the United States is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Back Office professional, and why are they important?

To thrive as a Retail Back Office professional, you need strong organizational and analytical skills, attention to detail, and familiarity with inventory management and retail operations, often supported by a degree in business or a related field. Proficiency with retail management systems (RMS), point-of-sale (POS) software, and tools like Excel or SAP is typically required. Excellent communication, problem-solving ability, and time management are standout soft skills in this role. These skills ensure accurate inventory control, efficient process management, and smooth support for front-end retail operations.

What are some common challenges faced by professionals working in a retail back office environment?

Professionals in retail back office roles often encounter challenges such as managing large volumes of inventory data, ensuring the accuracy of financial records, and adapting to frequent changes in store promotions or product lines. Coordinating with front-line store staff and vendors requires strong communication skills and attention to detail. Additionally, back office teams must quickly resolve discrepancies and support smooth store operations, which can involve tight deadlines and multitasking across various administrative tasks.

What are Retail Back Office jobs?

Retail Back Office jobs involve supporting the day-to-day operations of a retail business from behind the scenes. These roles typically include tasks such as inventory management, payroll processing, data entry, financial reporting, and handling administrative duties. Employees in retail back office positions ensure that store operations run smoothly by maintaining accurate records, coordinating with vendors, and supporting front-line staff. While they may not interact directly with customers, their work is crucial for the efficiency and profitability of the retail business.

What is the difference between Retail Back Office vs Retail Sales Associate?

AspectRetail Back OfficeRetail Sales Associate
Primary RoleHandles administrative, inventory, and support functions behind the scenesEngages directly with customers to sell products and provide service
Required SkillsOrganizational skills, inventory management, data entryCustomer service, communication, sales techniques
Work EnvironmentOffice or back-end store areasSales floor, customer-facing areas
Common CertificationsNone typically required, but familiarity with retail software beneficialNone typically required, but sales or customer service experience helpful

Retail Back Office roles focus on supporting store operations behind the scenes, while Retail Sales Associates interact directly with customers to drive sales. Both roles are essential in retail, but they require different skill sets and work environments.

More about Retail Back Office jobs
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Retail Back Office jobs near you
Software Developer In Test - Back Office Systems

Software Developer In Test - Back Office Systems

Cartera Commerce, Inc.

Lexington, MA • On-site

$56.25 - $72.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago

Job description

Software Developer In Test - Back Office Systems
Who we are:
Cartera Commerce's loyalty solutions serve 4 of the top 10 card issuers, 5 of the top 6 airlines, and over 900 retailers. We have recently joined with Ebates, the pioneer and leader in online cash back shopping and a subsidiary of the global Internet services company, Rakuten. Cartera Commerce is based in Lexington, Massachusetts.
About the position:
Cartera's platform handles millions of page views by members of our rewards programs. As a key member of the Quality Engineering Team, the Back Office (BOSS)QA Engineer will collaborate with software developers, operations engineers and project managers to understand client requirements and develop the test approach for verification of sites and data.With guidance from QE technical leads, your primary role will be to define, develop, and execute test suites in support of the Cartera's solutions during our mission-critical pre-holiday shopping period.You will also be supporting and executing automation for the test suites to improve the effectiveness, efficiency, and coverage over time.
Duties and Responsibilities:
  • Work with QA/Dev leads to understand test approach for Back Office systems
  • Work with QA Leads on how to design, develop, and execute manual and automated test suites
  • Assist with production releases of BOSS features, fixes and enhancements
  • Collaborate with QA and development colleagues to improve the efficiency, effectiveness, and coverage of testing processes
  • Participate in test plan design and execution for release candidates
  • Standing up & supporting various testing environments

Required Skills and Experience:
  • Someworking background withdata and/or financial processing systems
  • Some experience with relational databases such as MySQL, PostgreSQL
  • Excellent analytical, problem solving skills
  • Familiarity with open source QA tools and techniques, bug tracking systems
  • Solid verbal and written communications skills
  • Experience working in mixed Windows and Linux environments
  • Experience in at least one programming or scripting language (Java, PHP, Python, Selenium)
    Desirable Skills and Experience:
  • Selenium/Webdriver
  • Robot framework
  • Experience with e-commerce applications
  • Experience with mobile and responsive applications
  • Understanding of data concepts and experience with large, complex data sets
  • Linux, Apache
  • SVN (Subversion) , Github.com
  • Scrum

AtCartera Commerce, our employees are our most valuable assets - they are Cartera. We want you to succeed and go far here. Our dynamic environment lets you be you, while still collaborating toward team success. We want fun, proactive, high-energy individuals to join us in making people happy. Cartera Commerce offers competitive compensation packages including stock options, medical and dental insurance, matching 401(k), company-paid holidays, and five weeks of paid time off per year. At Cartera Commerce everyone is empowered and responsible for innovating, building, and producing.
Skills & Requirements Qualifications

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