To thrive in a Resy role, you need expertise in hospitality management, customer service, and reservation coordination, often supported by experience in the restaurant or hospitality industry. Familiarity with reservation management platforms (such as Resy, OpenTable, or SevenRooms) and POS systems is typically required. Strong interpersonal skills, multitasking, and attention to detail distinguish top performers in this position. These capabilities ensure a seamless guest experience by efficiently managing reservations and accommodating both customer preferences and restaurant operations.