Restitution Coordinator Jobs (NOW HIRING)

The Communications & Fundraising Coordinator will manage our print production queue, create high quality content across print and digital media, and support both internal and external marketing initiatives. A meaningful part of this role involves supporting fundraising and donor communications, requiring strong storytelling instincts, brand awareness, and an eye for community impact. This is a growth-oriented position designed for someone early in their career who is ready to learn fast, take initiative, and do work that matters.

Duties and Responsibilities:

• Print Production and Design
• Manage the print production workflow from artwork preparation through vendor coordination, quality control, and final delivery. Maintain scheduling for all print collateral and ensure timely execution
• Design and produce marketing assets including flyers, brochures, banners, digital graphics, social media posts, and email templates that align with New Freedom brand standards
• Assist with short form copywriting, image selection, and basic photo and video editing as needed
• Maintain and organize the digital asset library, update templates, and archive files consistently
• Marketing and Content Support
• Collaborate with internal teams across programs, development, and operations to support both internal communications (event signage, staff materials) and external outreach (community campaigns, partner materials)
• Monitor print and digital metrics including print usage and post engagement, and bring ideas to the table to improve performance
• Stay current on design tools, print best practices, and nonprofit marketing trends. Bring innovative thinking to how we show up visually and in writing
• Assist with ad hoc tasks such as event setup, presentation preparation, and social media scheduling
• Fundraising and Donor Communications
• Support fundraising efforts through the creation of donor communications, campaign graphics, impact reports, and event materials. Help track how assets are being used across campaigns
• Assist with donor email campaigns, including drafting and scheduling outreach in coordination with development staff
• Manage stewardship touchpoints including thank you notes, recognition content, and donor acknowledgment materials
• Help with scheduling and coordination for development and marketing meetings
• Community Restitution Tracking
• Collect and document community restitution activities through photography and story gathering from program participants
• Support the creation of content that communicates community impact to donors, partners, and stakeholders
• Assist in translating restitution data and stories into compelling materials for campaigns and reports
• In addition, all other duties as assigned

Required Qualifications:

• Strong attention to detail, organizational, time-management, critical-thinking, and problem-solving skills
• Good written and verbal communication skills, with the ability to write clear and engaging short form content
• Ability to adapt to changing priorities and work effectively in a dynamic, fast-paced environment
• Ability to manage multiple deadlines including an active print queue
• Ability to work collaboratively within a team while also demonstrating initiative and effectiveness when working independently
• Demonstrate a genuine willingness to learn, adapt, and move quickly in a mission driven environment
• Proficiency with computer systems and software, including MS Office (Excel, Word, Outlook, Team), internet-based tools, and electronic documentation systems or Electronic Health Records (EHR)
• Basic proficiency in design software, including Adobe Creative Suite (Illustrator, InDesign, Photoshop), and comfort with digital asset creation
• A strong interest in nonprofit communications, fundraising support, and authentic storytelling
• Associate's degree or certificate in graphic design, marketing, communications, media production, or a related field, or equivalent practical experience
• High school diploma or General Equivalency Diploma (GED)

Preferred Qualifications:

• Experience with social media content production or email marketing platforms
• Basic photo and video editing skills
• Familiarity with print vendor workflows or production processes
• Volunteer or internship experience in a fundraising or nonprofit setting

Additional Requirements (As Applicable):

• Successful completion of pre-employment background checks (county/state/federal)
• Successful completion of pre-employment drug and alcohol testing
• Successful clearance of annual TB PPD testing

Work Environment and Conditions:

• Work is performed in a professional office with some hybrid/remote work available (based on company needs)
• The position involves frequent communication - in person, by phone, and electronically - requiring the ability to exchange information accurately and professionally
• Work is typically performed in areas with standard lighting, temperature, and noise levels

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• May require periods of sitting, standing, walking, or moving between work areas throughout the day
• Requires the ability to use a computer, telephone, and standard office equipment for extended periods while maintaining focus and accuracy
• May require lifting or carrying light materials or supplies, generally not exceeding 10–20 pounds, such as laptops, binders, file boxes, or testing kits
• Requires the ability to engage in regular verbal communication with staff, external providers, and community partners, and the ability to accurately document information in written and electronic formats
• The employee is expected to perform these essential physical functions with or without reasonable accommodation, consistent with the Americans with Disabilities Act (ADA)

Perks & Benefits:

At New Freedom, we restore lives and reintegrate communities through intentional guidance by providing our members with a sense of identity, purpose, and hope. We are growing and always looking for others who believe in our mission and have a heart to serve. Join our AMAZING team, apply now! We’re fulfilling our mission thanks to the dedicated work of our amazing employees. We provide them with a valuable total rewards package that includes:

• Competitive pay rates – including shift differential for eligible shifts/positions
• Comprehensive medical coverage (including dependents/family) – majority company-paid
• Short Term Disability, Life Insurance, Employee Assistance Program – company-paid
• 401K – With a company match
• Dental, Vision, and Supplementary Insurance – available at low cost to employees
• Paid Time Off
• Paid Sick Time
• Paid Holidays – including 2 extra Floating Holidays
• Even more perks provided by the company, include:
  • 10-hour shifts with three days off – for eligible departments/positions
  • Onsite meals, snacks, and drinks – complimentary for employees
  • Onsite gym services – complimentary for employees
  • Onsite professional training opportunities/certifications/continuing education

Culture Fit Test:

Think you might be a great fit? Take our quick Culture Survey here:
https://go.cultureindex.com/s/bQwMHI71Ue
Select your desired position and complete the short survey. Can’t find the role listed? Choose “Other Interest – Position Not Listed.”

Additional Notes:
New Freedom Ops LLC is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.