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Restaurant Technology Jobs in Florida (NOW HIRING)

Sauce

Team Lead, Customer Care

Miami, FL · On-site

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

GRUBBRR

Strategic Account Manager, LATAM

Boca Raton, FL · On-site

Stay current on restaurant technology trends and competitive solutions. Qualifications * 3-5+ years of experience in SaaS, restaurant technology, POS, payments, hospitality technology, or related B2B ...

GRUBBRR

Strategic Account Manager, LATAM

Boca Raton, FL · On-site

Stay current on restaurant technology trends and competitive solutions. Qualifications * 3-5+ years of experience in SaaS, restaurant technology, POS, payments, hospitality technology, or related B2B ...

Mad Mobile Inc

Senior Product Manager

Tampa, FL · On-site

$120K - $140K/yr

Nine (9) years in any occupation with product management experience in restaurant technology, POS systems, or SaaS platforms. Nine (9) years in any occupation with product management experience in ...

1 point system

Technical PM

Miami, FL · On-site

Oversee the planning, execution, and delivery of technology solutions, including kiosks, digital menu boards (DMBs), and in-house restaurant technology * Build and maintain strong relationships with ...

Sauce

Head of Operations

Miami, FL · On-site

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce

Head of Operations

Miami, FL · On-site

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce

Head of Operations

Miami, FL

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce

AI Transformation Engineer

Miami, FL · On-site

$75K - $100K/yr

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

Sauce

AI Transformation Engineer

Miami, FL

$75K - $100K/yr

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a ...

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All JobsRestaurant Technology JobsRestaurant Technology Jobs in Florida

Restaurant Technology information

See Florida salary details

$6

$11

$17

How much do restaurant technology jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for restaurant technology in Florida is $11.57, according to ZipRecruiter salary data. Most workers in this role earn between $8.99 and $12.02 per hour, depending on experience, location, and employer.

What are the typical responsibilities of someone working in restaurant technology?

Professionals in Restaurant Technology are responsible for installing, maintaining, and troubleshooting hardware and software systems, including POS terminals, payment processing equipment, and kitchen display systems. They often provide on-site or remote support to restaurant staff, ensuring technical issues are resolved quickly to minimize disruptions. Additionally, they may help with technology upgrades, cybersecurity measures, and data management. Team members frequently collaborate with operations managers, front-of-house, and kitchen staff to ensure that technology supports efficient, high-quality service. This role is crucial in maintaining smooth restaurant operations and adapting to new digital trends in the hospitality industry.

What is a restaurant technology?

A Restaurant Technology job involves managing and implementing technology solutions that enhance restaurant operations. This can include POS systems, online ordering platforms, kitchen display systems, and payment processing. Professionals in this role ensure that technology improves efficiency, streamlines customer service, and supports business growth. They may also be responsible for troubleshooting technical issues, training staff on new systems, and staying updated on industry trends.

What are the key skills and qualifications needed to thrive in restaurant technology, and why are they important?

To thrive in Restaurant Technology, you need a combination of IT knowledge, troubleshooting skills, and experience with restaurant-specific hardware and software like point-of-sale (POS) systems. Familiarity with networking, POS management platforms (such as Toast or Square), and relevant certifications like CompTIA A+ or vendor-specific training are often highly valued. Strong problem-solving skills, clear communication, and customer service orientation help you excel when supporting restaurant staff and translating technical needs. These capabilities are critical for minimizing downtime, ensuring seamless operations, and enhancing the guest experience in a fast-paced environment.

What are the most commonly searched types of Restaurant Technology jobs in Florida?

The most popular types of Restaurant Technology jobs in Florida are:

What are popular job titles related to Restaurant Technology jobs in Florida?

For Restaurant Technology jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Restaurant Technology jobs in Florida look for?

The top searched job categories for Restaurant Technology jobs in Florida are:

What cities in Florida are hiring for Restaurant Technology jobs?

Cities in Florida with the most Restaurant Technology job openings:

Restaurant Technology jobs near you
Infographic showing various Restaurant Technology job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $24,059 per year, or $11.6 per hour.

Team Lead, Customer Care

Sauce

Miami, FL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

We are looking for a high-performing Customer Care Team Lead with a passion for people development, training, and quality assurance. In this role, you will be responsible for overseeing shift performance, onboarding and coaching new agents, and ensuring exceptional support delivery through structured QA and continuous feedback. You will serve as a key support bridge between frontline agents and Customer Care leadership, and play a critical role in elevating team performance and operational excellence.
 
As a Customer Care Team Lead you will be building the future of Sauce and making a meaningful impact. This leadership role comes with a high level of ownership, including the flexibility to support the team during evenings and weekends as business needs arise.
What You'll Do:
  • Training & Onboarding
  • Lead onboarding for new agents and ensure readiness for live support
  • Develop and facilitate training sessions on tools, processes, and product updates
  • Maintain and update training documentation in collaboration with the Knowledge & Playbook team
  • Quality Assurance & Coaching
  • Oversee QA process across all support channels (chat, email, phone, WhatsApp)
  • Review interactions, identify coaching opportunities, and provide timely feedback
  • Track quality trends and propose initiatives for performance improvement
  • Shift Ownership & Escalation Management
  • Act as shift lead and first point of escalation during assigned shifts
  • Monitor real-time queues, reassign tasks, and ensure SLA adherence
  • Coordinate with cross-functional teams to resolve urgent or complex issues
  • Process & Performance Improvement
  • Identify gaps in workflows or training and recommend improvements
  • Support creation and updates to team protocols, templates, and documentation
  • Contribute to team performance evaluations with QA and coaching input
  • Reporting & Communication
  • Create and maintain shift and QA reports for leadership review
  • Communicate updates, escalations, and shift outcomes clearly and consistently
What You'll Bring:
  • 5+ years of experience in customer support, with at least 1 year in a leadership, QA, or training role
  • Background in food delivery, hospitality, or restaurant tech preferred
  • Experience training and coaching team members in a fast-paced, service-oriented environment
  • Strong written and verbal communication in English
  • Proficiency with tools such as Hubspot, Slack, Google Workspace, Intercom, Guru, or similar platforms
  • High emotional intelligence and strong organizational skills
What We Offer:
  • Strong & Competitive Compensation Package
  • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health)
  • Paid Parental Leave
  • Flexible Work Environment
  • Responsible Paid Time Off Policy
Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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