Restaurant Service Manager Jobs in Reno, NV (NOW HIRING)

If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Manager, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, meal discounts, and advancement opportunities.

POSITION SUMMARY: The perfect Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:

• Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality
• Maximize store sales goals versus budget, including participation in marketing programs
• Oversee and partner on increasing catering sales
• Train, monitor, and reinforce food safety procedures
• Work with the leadership team to meet sales goals
• Manage food and labor costs
• Execute company policies and procedures
• Monitor food inventory levels and order product when necessary
• Manage and maintain safe working conditions
• Manage crew member employees in a manner that encourages them to grow with the company and reduce turnover
• Interview and hire team members
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Ensure continual improvement of Quality, Service, and Cleanliness
• All other assigned task.

The Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.

• High school diploma or equivalent; a degree or certification in hospitality management or a related field is a plus.
• Proven experience in a supervisory or management role within the restaurant industry.
• Familiarity with local health and safety regulations and compliance requirements.
• Knowledge of labor laws and regulations related to employee management and scheduling.
• Proficient in using Microsoft Office Suite, particularly Word, Excel, and Outlook.
• Must be at least 18 years old and legally able to work in the location where the restaurant is situated.
• Ability to lift heavy objects and stand for long periods of time.
• Valid food handler’s certification, and any other relevant certifications required by local laws or regulations.
• 5+ years of hospitality-related experience.
• 3+ years of restaurant manager or leadership experience

Physical Requirements:

• May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds.
• May be required to operate/access equipment at standard heights while walking or standing during entire shift.
• Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.
• Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.
• Must be able to work weekends and holidays.

POSITION COMPETENCIES:

Organization

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Position

• Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
• Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

REASONABLE ACCOMMODATION: Applicants with disabilities may be entitled to reasonable accommodation under federal law, state law, and local laws. Qdoba will make reasonable accommodations to allow qualified individuals with a disability, or in relation to certain religious beliefs or observances, to enjoy equal opportunities and to perform the essential functions of the job. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

Benefits:

• Medical, & 401k for eligible employees
• PTO (including vacation, & holiday)
• Flexible Schedules
• Medical Insurance
• FREE DAILY MEAL
• Promotional Opportunities

Make a competitive wage between $20.00 to $35.00

QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Compensation details: 20-35 Hourly Wage

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