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Restaurant Reservation Agent Jobs (NOW HIRING)

Riviera Dining Group

Reservation Agent | RDG

Miami, FL · On-site

$15.25 - $19.25/hr

Position Overview The reservation agent embodies the voice of the brand, delivering a polished and ... Coordinate with restaurant teams to optimize seating and support efficient service flow. * Maintain ...

Riviera Dining Group Inc

Reservation Agent | RDG

Miami, FL · On-site

$15.50 - $19.25/hr

POSITION OVERVIEW The reservation agent embodies the voice of the brand, delivering a polished and ... Coordinate with restaurant teams to optimize seating and support efficient service flow. * Maintain ...

Riviera Dining Group Inc

Reservation Agent | RDG

Miami, FL · On-site

$15.50 - $19.25/hr

POSITION OVERVIEW The reservation agent embodies the voice of the brand, delivering a polished and ... Coordinate with restaurant teams to optimize seating and support efficient service flow. * Maintain ...

Hospitality Ventures

Reservation Agent

Fort Walton Beach, FL · On-site

$13.25 - $16.50/hr

Front Desk Agent Primary duty is to make, confirm and cancel reservations for guests in a pleasant ... Makes restaurant, transportation, or entertainment reservation, and arranges for tours. Deposits ...

Sage Hospitality

Part-Time Reservation Agent

Detroit, MI · On-site

$19/hr

Shinola Hotel is seeking a Part-Time Reservation Agent to create timeless memories and quality ... Great discounts on Hotels, Restaurants, and much more. * Eligible to participate in the Employee ...

Foley Entertainment Group

Reservations Agent

Santa Barbara, CA · On-site

$17.75 - $22.25/hr

Hotel Californian Reservation Agent Hotel Californian fosters a creative, entrepreneurial, and ... stop reservation service (including restaurant, spa, etc.) * Assist in prearrival process for all ...

San Manuel Casino

Hotel Reservation Agent

Highland, CA · On-site

$16 - $19.75/hr

The Reservations Agent adheres to all health and safety policies and procedures set by the ... Knowledgeable in Hotel hours of operations and amenities offerings such as Restaurants, Spa, Pool ...

feg

Reservations Agent

Santa Barbara, CA

$17.75 - $22.25/hr

The Reservation Agent is responsible for handling the day-to-day reservation operations in a ... stop reservation service (including restaurant, spa, etc.) * Assist in prearrival process for all ...

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All JobsRestaurant Reservation Agent Jobs

Restaurant Reservation Agent information

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How much do restaurant reservation agent jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for restaurant reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a restaurant reservation agent do?

A Restaurant Reservation Agent is responsible for managing and coordinating table bookings for a restaurant. They handle incoming reservation requests via phone, email, or online systems, and ensure that guest preferences and special requests are accommodated when possible. Additionally, they maintain the reservation system, communicate with staff to optimize table assignments, and provide information to guests about menu options, operating hours, and special events. Their role is essential for delivering a smooth and enjoyable dining experience for guests.

What is the difference between Restaurant Reservation Agent vs Front Desk Receptionist?

AspectRestaurant Reservation AgentFront Desk Receptionist
CredentialsBasic customer service skills, possibly some reservation system trainingCustomer service skills, sometimes administrative or clerical training
Work EnvironmentRestaurants, hotels, or hospitality venues handling reservationsHotels, offices, or service industries managing guest check-ins and inquiries
Employer & IndustryRestaurants, hotels, hospitalityHotels, corporate offices, healthcare facilities
Search & Comparison IntentReservations, booking, hospitality jobsReception, front desk, customer service roles

The main difference is that a Restaurant Reservation Agent focuses on managing reservations specifically for dining establishments, while a Front Desk Receptionist handles guest check-ins, inquiries, and administrative tasks across various industries. Both roles require strong customer service skills but serve different functions within the hospitality and service sectors.

What are the key skills and qualifications needed to thrive as a restaurant reservation agent, and why are they important?

To thrive as a Restaurant Reservation Agent, you need excellent customer service skills, attention to detail, and strong verbal communication abilities, often supported by a high school diploma or equivalent. Familiarity with reservation management software (such as OpenTable or Resy), phone systems, and basic office software is typically required. Outstanding interpersonal skills, patience, and multitasking abilities help agents handle guest requests and resolve issues efficiently. These skills are crucial for ensuring a seamless reservation process, maximizing table occupancy, and delivering a positive first impression for the restaurant.

What are some common challenges restaurant reservation agents face and how can they be managed?

Restaurant Reservation Agents often juggle high call volumes, last-minute changes, and special guest requests, especially during peak dining hours or holidays. Managing overbookings or accommodating large parties can also present challenges. Strong communication skills, attention to detail, and familiarity with reservation systems help agents handle these situations effectively. Proactively confirming reservations, maintaining up-to-date booking records, and collaborating closely with front-of-house staff are key practices for managing these challenges and ensuring a smooth guest experience.
More about Restaurant Reservation Agent jobs
What cities are hiring for Restaurant Reservation Agent jobs? Cities with the most Restaurant Reservation Agent job openings:
What states have the most Restaurant Reservation Agent jobs? States with the most job openings for Restaurant Reservation Agent jobs include:
What job categories do people searching Restaurant Reservation Agent jobs look for? The top searched job categories for Restaurant Reservation Agent jobs are:
Restaurant Reservation Agent jobs near you
Infographic showing various Restaurant Reservation Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent | RDG

Riviera Dining Group

Miami, FL • On-site

$15.25 - $19.25/hr

Other

Posted 28 days ago

Job description

Position Overview

The reservation agent embodies the voice of the brand, delivering a polished and personalized guest experience from the first interaction. Based in the corporate office, this role oversees reservations with discretion, accuracy, and a deep understanding of service standards, ensuring each booking reflects the level of excellence expected across all venues.

Through thoughtful communication, meticulous attention to detail, and proactive coordination with on-site teams, this role ensures a seamless transition from reservation to arrival, setting the tone for an exceptional dining experience.

Who Are We?

Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.

Your Role
  • Manage reservations across phone, email, and online platforms with accuracy and organization
  • Provide exceptional guest service, handling inquiries, special requests, and modifications professionally
  • Coordinate with restaurant teams to optimize seating and support efficient service flow.
  • Maintain knowledge of and adhere to all reservation policies and procedures.
  • Demonstrate strong communication, attention to detail, and organizational skills in a fast-paced environment.
  • Utilize reservation systems effectively (experience preferred).
  • Maintain flexibility to work varying schedules, including evenings, weekends, and holidays.
  • Perform standard office tasks, including extended periods of sitting, typing, and light administrative duties.

This is not an exhausted list of job responsibilities.

Requirements
  • Previous experience in a customer service role
  • General office assignments, which lends itself to repetitive motion
  • Sitting in stationary position for several hours within the day
  • Lifting or carrying lightweight office materials or equipment as needed
  • Flexible availability, including evenings, weekends, and holidays

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