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Restaurant Operating Partner Jobs in New York (NOW HIRING)

SpotOn

Client Success Partner

New York, NY · On-site

$55K - $79K/yr

... restaurant operators to do what they love, and love doing it. If you're looking to make an impact ... The Client Success Partner manages a large portfolio of strategic accounts and drives client ...

Cxra Woodside

Chef de Cuisine

New York, NY · On-site

$90K - $100K/yr

General Manager, Turf Club Restaurant & Lounge -- day-to-day operating partner on service timing, pacing, and guest experience. CORE RESPONSIBILITIES * Run the kitchen for the Turf Club Restaurant ...

SpotOn

Client Success Partner

New York, NY · Remote

$55K - $79K/yr

... restaurant operators to do what they love, and love doing it. If you're looking to make an impact ... The Client Success Partner manages a large portfolio of strategic accounts and drives client ...

DIG INN

Learning & Development Associate

Manhattan, NY

$85K - $88K/yr

Partner with Culinary, Operations, Facilities, People, and restaurant teams to gather information ... Familiarity with food safety practices and restaurant operating standards. * Experience creating ...

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All JobsRestaurant Operating Partner JobsRestaurant Operating Partner Jobs in New York

Restaurant Operating Partner information

See New York salary details

$42.7K

$77.8K

$121.4K

How much do restaurant operating partner jobs pay per year?

As of Aug 16, 2026, the average yearly pay for restaurant operating partner in New York is $77,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a restaurant operating partner?

Restaurant Operating Partners are individuals who oversee the daily operations of a restaurant, often holding a significant ownership stake or profit-sharing role. They are responsible for managing staff, ensuring excellent customer service, maintaining financial profitability, and upholding company standards. Operating Partners bridge the gap between ownership and management, making strategic decisions to drive the restaurant’s success. Their hands-on role makes them key to both operational efficiency and long-term growth.

What are the key skills and qualifications needed to thrive as a restaurant operating partner, and why are they important?

To thrive as a Restaurant Operating Partner, you need strong leadership, financial management, and operations expertise, typically supported by experience in restaurant management and sometimes a relevant degree. Proficiency with point-of-sale (POS) systems, inventory management software, and budgeting tools is essential. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset distinguish top performers in this role. These skills and qualities are crucial for ensuring operational efficiency, team motivation, and an exceptional guest experience, all of which drive restaurant success.

What are some common challenges faced by a restaurant operating partner and how can they be managed effectively?

Restaurant Operating Partners often encounter challenges such as balancing operational efficiency with exceptional guest service, managing labor costs, and adapting to fluctuating customer demand. Effective management involves proactive staff training, maintaining clear communication with team members, and leveraging data to make informed decisions. Building a collaborative culture and fostering strong relationships with both staff and guests can help address these challenges while promoting a positive work environment and consistent business growth.

What is the difference between Restaurant Operating Partner vs Restaurant General Manager?

AspectRestaurant Operating PartnerRestaurant General Manager
CredentialsExperience in restaurant operations, leadership, and business managementExperience in restaurant management, customer service, and team leadership
Work EnvironmentOversees multiple locations or a franchise network, strategic focusManages daily operations of a single restaurant location
Employer & Industry UsageUsed by franchisees, multi-unit operators, and corporate chainsCommonly employed by individual restaurant locations and hospitality companies
Search & Comparison IntentPeople comparing leadership roles overseeing multiple units or ownershipIndividuals seeking to manage a specific restaurant

The main difference is that a Restaurant Operating Partner typically oversees multiple locations or franchise operations with a strategic focus, while a Restaurant General Manager manages daily operations of a single restaurant. The Operating Partner often has broader responsibilities, including business growth and profitability, whereas the General Manager focuses on staff, customer service, and operational efficiency at one site.

How to get a job as a Restaurant Operating Partner?

To become a Restaurant Operating Partner, candidates typically need extensive experience in restaurant management, strong leadership skills, and a proven track record of operational success. Relevant qualifications often include a background in hospitality, business management, or related fields, along with the ability to oversee daily operations, manage staff, and ensure profitability. Networking within the industry and demonstrating entrepreneurial or managerial capabilities can also improve chances of securing such a role.

What are popular job titles related to Restaurant Operating Partner jobs in New York?

For Restaurant Operating Partner jobs in New York, the most frequently searched job titles are:

What job categories do people searching Restaurant Operating Partner jobs in New York look for?

The top searched job categories for Restaurant Operating Partner jobs in New York are:

Restaurant Operating Partner jobs near you
Infographic showing various Restaurant Operating Partner job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,793 per year, or $37.4 per hour.

Client Success Partner

SpotOn

New York, NY • On-site

$55K - $79K/yr

Full-time

Re-posted 24 days ago

SpotOn rating

5.2

Company rating: 5.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

232nd of 244 rated software companies

Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with proven account management skills who can execute adoption campaigns, proactively address at-risk accounts, and support operational efficiency initiatives. Success requires attention to detail, strategic thinking, and the ability to deliver measurable outcomes across a high-volume book of business.

ResponsibilitiesClient Retention

  • Own a portfolio of strategic accounts, monitoring engagement and health at scale.

  • Execute adoption campaigns and proactive touchpoints to reduce churn.

  • Identify at-risk accounts and implement mitigation strategies using standardized processes.

Revenue Expansion

  • Identify upsell and cross-sell opportunities using scalable programs.

  • Collaborate with Rates and Product teams to support expansion efforts.

Client-Focused Collaboration

  • Partner with internal teams to ensure consistent account management practices.

  • Serve as a point of escalation for junior CSPs on client issues.

Portfolio Management & Reporting

  • Track and analyze engagement, adoption, and retention metrics.

  • Optimize use of automation and reporting tools to manage high-volume portfolios.

Skills & Knowledge

  • Proven ability to manage large portfolios efficiently.

  • Strong consultative and communication skills in low-touch environments.

  • Experience with adoption campaigns, automation, and standardized processes.

  • Skilled at leveraging data to identify retention and growth opportunities.

  • Cross-functional collaboration experience.

Previous Experience

  • 2 – 5 years of professional experience in customer success or related roles.

  • Experience in fintech or SaaS environments preferred.

Education / Professional Training

  • Bachelor’s degree in Business Administration, Communications, Marketing or a related field required.

  • An equivalent combination of education and experience may be considered.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Compensation Range: $55.1K - $79.2K

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