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Restaurant Assistant Jobs in Springfield, MA (NOW HIRING)

DESCRIPTION An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence.

DESCRIPTION An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence.

DESCRIPTION An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence.

DESCRIPTION An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence.

DESCRIPTION An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence.

The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales.

The IHOP Assistant Restaurant Manager reports directly to their General Manager. The assistant manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include ...

The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales.

DESCRIPTION An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence ...

The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales.

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Restaurant Assistant information

See Springfield, MA salary details

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How much do restaurant assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for restaurant assistant in Springfield, MA is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.11 per hour, depending on experience, location, and employer.

Can I work in a restaurant assistant with no experience?

Restaurant assistant positions often do not require prior experience, as employers may provide on-the-job training for tasks like serving, cleaning, or basic food preparation. Having good communication skills, a positive attitude, and the ability to work in a team can help you secure such roles. Some employers may prefer or require a high school diploma or equivalent, but many entry-level positions are available for those without experience.

What are some typical challenges a restaurant assistant might face during busy shifts?

As a Restaurant Assistant, managing multiple tasks simultaneously during peak hours can be challenging. You'll often need to balance supporting servers, handling customer requests, restocking supplies, and ensuring cleanliness—all while maintaining a positive attitude. Good communication and teamwork are essential, as you’ll work closely with kitchen staff, servers, and management to keep operations running smoothly. Developing strong organizational and time-management skills will help you excel and reduce stress during busy periods.

What are the key skills and qualifications needed to thrive as a restaurant assistant?

To thrive as a Restaurant Assistant, you need strong customer service skills, basic food safety knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and adherence to local health regulations are typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient service, customer satisfaction, and smooth restaurant operations.

What is a restaurant assistant?

Restaurant Assistants are support staff who help ensure the smooth operation of a restaurant. Their duties can include greeting guests, taking reservations, assisting servers, setting and clearing tables, and helping with basic food preparation or cleaning tasks. They play a key role in maintaining a pleasant dining environment and efficient service. Restaurant Assistants often work closely with both kitchen and front-of-house teams to enhance the overall customer experience.

What are the easiest jobs in a restaurant?

In a restaurant, roles such as busser or host are often considered easier because they typically involve less physical labor and fewer responsibilities than positions like server or cook. These roles usually require basic customer service skills and can be suitable for those new to the industry or seeking part-time work.

What do restaurant assistants do?

Restaurant assistants support daily operations by performing tasks such as serving customers, cleaning tables, restocking supplies, and assisting kitchen staff. They often work in fast-paced environments and need good communication and customer service skills. The role may require basic food safety knowledge and the ability to work flexible hours.

What is the difference between Restaurant Assistant vs Waitstaff?

AspectRestaurant AssistantWaitstaff
CredentialsNone required, on-the-job trainingNone required, customer service skills preferred
Work EnvironmentKitchen support, front-of-house, back-of-houseFront-of-house, serving customers
Employer & Industry UsageRestaurants, cafes, catering servicesRestaurants, cafes, bars
Common Search & ComparisonYesYes

While both roles are essential in the restaurant industry, a Restaurant Assistant typically supports kitchen and front-of-house operations, often with minimal experience required. Waitstaff primarily serve customers at tables, focusing on customer service. The roles overlap in customer interaction but differ in responsibilities and work environment.

What are the most commonly searched types of Restaurant jobs in Springfield, MA?

The most popular types of Restaurant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Restaurant Assistant jobs?

Cities near Springfield, MA with the most Restaurant Assistant job openings:

Infographic showing various Restaurant Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,167 per year, or $15.5 per hour.

Assistant Restaurant Manager

Dunkin' - Franchisee Of Dunkin Donuts

Manchester, CT

Full-time

Re-posted yesterday


Job description

JOB DESCRIPTION

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.


They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.


Responsibilities Include:

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings, along with Restaurant Manager
  • Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
  • Ensure Brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicates restaurant priorities, goals and results to restaurant team members
  • Execute along with RM, new product rollouts including training, marketing and sampling where applicable
  • Execution of Point of Purchase instore set up per Brand standards
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Completion of inventory on a periodic basis as determined by Franchisee
  • Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Support RM in assigning staff and deployment
  • Support to RM in completion of supplier and other vendor orders
  • Conduct self-assessments and corresponding action plans
  • Ensure restaurant budget is met as determined by Franchisee
  • Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
  • Engages with Dunkin’ Brands Field Operations team as appropriate


Management Responsibilities Include:

  • Recruit, hire, onboard and develop restaurant team members
  • Assist team and shift lead performance appraisal process
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction


Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality


Key Competencies

  • Good analytical skills and business acumen
  • Works well with other in a fun fast paced team environment
  • Ontime, demonstrates honesty and positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest focused
  • Time Management
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting packages (if applicable)
  • Wearing a headset (if applicable)
  • Working in a small space

REQUIREMENTS

    ABOUT THE COMPANY

    Pacheco Neves Inc. is filled with energetic, creative, positive, hardworking, team members who bring out the best in each other day in and day out. We have fun, we work hard, and we celebrate each other's successes. If that sounds like you or someone you know, click the link below... we're always looking for the best of the best! We have always sought to develop a spirit of teamwork; individuals working together to attain a common goal.


    Dunkin' Franchisee logo

    About Dunkin' Franchisee

    Sourced by ZipRecruiter

    In the pursuit of excellence, we've embraced next-generation design concepts that redefine the Dunkin' experience. Our immersive designs transform every visit into a memorable moment. As we elevate the coffee restaurant experience, our guests can't help but appreciate the captivating ambiance that accompanies their favorite brews. At Dunkin', the journey from 1950 to today has been more than a chronicle of growth; it's a testament to our enduring values and commitment to excellence. Join us in shaping the future of coffee and baked goods - where innovation, community, and quality unite to continue creating what is known to be the best coffee restaurant franchise out there!

    Industry

    Food and beverage stores

    Company size

    10,000+ Employees

    Headquarters location

    Canton, MA, US