Resource Development Manager Jobs in Boise, ID (NOW HIRING)

Overview

• Has the authority to act as agency manager in the absence of Branch Manager
• Understands and ensures adherence to the agreed plan of care for each client in your caseload
• Partners and communicates with all members of the clients circle of care which may include family members, assigned Power of Attorney/spokesperson, community partners and related agencies
• Monitors and escalates changes in your clients plan of care, services or condition
• Conducts home visits and safety checks
• Ensures proper documentation and record-keeping for agency payers
• Recruits, screens, and selects direct care staff based on Agency and external referrals
• Determines schedules and adequate staffing and processing completed visits for payment
• Provides consultation and trains Direct Care Staff to ensure quality care and service monitoring staff, identifying problem situations, and assisting in problem solving for optimum outcomes
• Evaluates job performance of staff and providing performance reviews, corrective action, or other disciplinary/performance appraisals and counseling
• Provides HR support in the areas of employee recruitment, hiring, retention, and evaluation
• Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants
• Provides support for employee on-boarding as well as employee exit meetings
• Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
• Creates and processes of Personnel Action Forms (PAF) for your assigned service site(s)
• Ensures compliance with federal, state and local employment laws and regulations
• Other duties as assigned

Responsibilities

• Has the authority to act as agency manager in the absence of Branch Manager
• Understands and ensures adherence to the agreed plan of care for each client in your caseload
• Partners and communicates with all members of the clients circle of care which may include family members, assigned Power of Attorney/spokesperson, community partners and related agencies
• Monitors and escalates changes in your clients plan of care, services or condition
• Conducts home visits and safety checks
• Ensures proper documentation and record-keeping for agency payers
• Recruits, screens, and selects direct care staff based on Agency and external referrals
• Determines schedules and adequate staffing and processing completed visits for payment
• Provides consultation and trains Direct Care Staff to ensure quality care and service monitoring staff, identifying problem situations, and assisting in problem solving for optimum outcomes
• Evaluates job performance of staff and providing performance reviews, corrective action, or other disciplinary/performance appraisals and counseling
• Provides HR support in the areas of employee recruitment, hiring, retention, and evaluation
• Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants
• Provides support for employee on-boarding as well as employee exit meetings
• Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
• Creates and processes of Personnel Action Forms (PAF) for your assigned service site(s)
• Ensures compliance with federal, state and local employment laws and regulations
• Other duties as assigned

Qualifications

• Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
• Ability to make decisions quickly, and manage confidential information
• High School Diploma or GED
• Associate’s Degree in Business, Nursing, Social Services, or related field of study preferred
• Two years in a supervisory role preferred
• Two or more years of community service, client service, or staffing experience
• Two or more years of general office and computer experience
• Excellent customer service and communication skills
• Solid experience working with the public, presenting a friendly, professional appearance while interacting with people
• Knowledge in the areas of labor standards, data entry, worker’s compensation reporting, OSHA reporting, and Affirmative Action data integrity
• Ability to travel frequently within designated region or other locations as required