Resort Operations Manager Jobs in Minnesota (NOW HIRING)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An exciting opportunity awaits you at the Four Seasons Resort Nevis! As the first and longest standing Caribbean resort in the Four Seasons Hotels and Resorts portfolio, we are looking for a dynamic team member to join us at this iconic property.

Four Seasons Resort Nevis is seeking a Restaurants Manager with a passion for excellence and great enthusiasm in providing exceptional service standards. Come be a part of our tradition of more than 30 years of authentic Caribbean hospitality.

Four Seasons Resort Nevis is located on the western coast of the Caribbean island of Nevis, sister island to St. Kitts, and the birthplace of U.S. Founding Father Alexander Hamilton. A place where love and harmony are ever-present, Nevis is a spirited and soulful haven, where both serenity and adventure can be pursued endlessly. Our island home is beaming with natural beauty, from the green summit of Nevis Peak down to the sugar-soft sand of Pinney's Beach. And our recently renovated resort offers 189 spacious rooms and suites, more than 50 luxurious villas, world class dining with seven distinct restaurants and bars, a championship golf course, an award-winning tennis program, a serene Garden of Eden-like spa and much, much more.

Four Seasons Hotels and Resorts has been ranked FORTUNE magazine's 100 Best Companies to Work every year since 1998.

The successful candidate will report to the Assistant Director of Food & Beverage.

RESPONSIBILITIES:

1. Lead, motivate, coach, all employees in the Hotel's Dining Outlets to ensure that established cultural and core standards are met with the long-range strategic planning for outlet operation.

2. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

3. Describe and ensure quality of all food items.

4. Provide excellent knowledge of wine and spirits in all our outlets and be dedicated to an attentive and distinctive dining experience.

5. Work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menus and wine lists while ensuring excellent product quality.

6. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.

7. Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

8. Work harmoniously and professionally with co-workers and supervisors.

9. Work closely with the Sales & Marketing teams for PR & Social Media Campaigns.

SKILLS AND COMPENTENCIES

• Fluent in English, written and verbal. A second language would be considered an Asset.

• Post-secondary education specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.

• Must have at least 3-5 years' previous management experience in a luxury hospitality environment.

• Ability to promote best practices and set high standards of Food & Beverage excellence

• Must be familiar with global food and beverage trends and cuisines.

• Passion for learning and teaching

• Professionally respected within the field of F&B

• Computer savvy with Microsoft Office Suite