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Resort Operations Manager Jobs in Michigan (NOW HIRING)

Sun, Inc.

RV Resort Manager

Hopkins, MI

Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible ...

Sun RV Resorts

RV Resort Manager

Hopkins, MI · On-site

Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible ...

Sun Outdoors

RV Resort Manager

Hopkins, MI · On-site

Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible ...

Odawa Casino Resort

General Manager

Petoskey, MI

Operations: Sets expectations and holds Management team accountable for implementing the Odawa Casino Resort strategy and brand initiatives; continuously challenges the Management team to improve ...

Odawa Casino Resort

General Manager

Petoskey, MI

Operations: Sets expectations and holds Management team accountable for implementing the Odawa Casino Resort strategy and brand initiatives; continuously challenges the Management team to improve ...

Odawa Casino Resort

General Manager

Petoskey, MI

Operations: Sets expectations and holds Management team accountable for implementing the Odawa Casino Resort strategy and brand initiatives; continuously challenges the Management team to improve ...

Odawa Casino Resort

General Manager

Petoskey, MI

Operations: Sets expectations and holds Management team accountable for implementing the Odawa Casino Resort strategy and brand initiatives; continuously challenges the Management team to improve ...

Odawa Casino Resort

General Manager

Petoskey, MI · On-site

Operations: Sets expectations and holds Management team accountable for implementing the Odawa Casino Resort strategy and brand initiatives; continuously challenges the Management team to improve ...

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All JobsResort Operations JobsResort Operations Manager JobsResort Operations Manager Jobs in Michigan

Resort Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do resort operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for resort operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all operations and staff. Salaries for general managers can exceed six figures, especially in luxury or large-scale properties, and often require extensive experience, leadership skills, and industry knowledge.

Who is higher, GM or operations manager?

In resort operations, the General Manager (GM) is typically higher than the Operations Manager. The GM oversees the entire property, including multiple departments, and reports to ownership or corporate leadership, while the Operations Manager focuses on daily operations within specific departments. The Operations Manager usually reports to the GM or a senior executive.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A resort operations manager oversees daily activities and staff to ensure smooth resort functioning, including guest services, maintenance, and safety protocols. They coordinate departments, manage budgets, and implement policies to enhance guest satisfaction and operational efficiency.

How much money does a resort manager make?

A resort operations manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the resort, as well as experience and certifications. Salaries can vary widely based on the complexity of operations and the level of responsibility involved.
What are popular job titles related to Resort Operations Manager jobs in Michigan? For Resort Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Michigan look for? The top searched job categories for Resort Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Resort Operations Manager jobs? Cities in Michigan with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you

RV Resort Manager

Sun, Inc.

Hopkins, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Job Summary
RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible for administrative activities, marketing, leasing & home sales of new and pre-owned homes, property maintenance, budgeting & most importantly resident & guest relations
Job Duties
  • Ensures guests & residents receive the highest levels of service consistent with Sun’s Customer Service philosophy (Essential)
  • Handles resident & guest complaints in a timely & professional manner, communicating through a variety of means (Essential)
  • Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections (Essential)
  • Handles delinquencies & approves eviction proceedings while adhering to Sun’s policies (Essential)
  • Reviews residency applications & approves or denies residency (Essential)
  • Ensures compliance of policies designed to increase team member safety. Submits workers’ compensation accident & incident reports on a timely basis (Essential)
  • Reports deficiencies which would adversely affect the operation of the resort to the RVP (Essential)
  • Enforces resort rules & regulations (Essential)
  • Ensures compliance with federal state & local agencies that regulate fair housing laws & resort operations (Essential)
  • Ensures that overall resort appearance is well maintained & groomed to Sun’s curb appeal standards (Essential)
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
  • Monitors, codes & approves all invoices for operating expenses & sales related costs. Maintains petty cash & activity accounts
  • Consults RVP to determine the best course of action in the event a question or situation does not have an established guideline
  • Oversees & accounts for balancing of RV income nightly. Signs off on bank deposits and forwards RV income report to Main Office
  • Inspects & recommends purchase & renovation of used/repossessed homes.
  • Markets models, pre-owned & brokered homes for sale. Prepares documents to list and sell homes
  • Identifies & prepares sites for Sun Homes models. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
  • Assists RVP with developing a marketing strategy & maintaining effective advertising to attract prospective guests
  • Assists RVP with preparation of annual operating budget. Provides accurate data to assist in capital expenditure & expansion budget needs
  • Reviews monthly property accounting reports and compiles reports for the Accounting department. Prepares monthly explanation of P&L variances
Requirements
  • High School Diploma or GED (Required)
  • 2 years in property management/resort experience, including 2 years of supervisory experience (Required)
  • 6 months in previous sales and leasing experience (Preferred)
  • 6 months in experience with NetSuite (Preferred)
  • General knowledge of property maintenance
  • Solid negotiation skills
  • Ability to thrive in a fast-paced environment
  • Working knowledge of basic accounting principles
  • Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
  • Basic computer proficiency, including email, the internet and Microsoft Office Suite
  • Flexibility to respond to resort needs during non-business hours
  • Ability to live on-site within the resort (housing provided), if applicable
  • Must have a valid driver's license
REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental Plan
  • Vision Plan 
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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