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Resort Director Jobs in Virginia (NOW HIRING)

Pet Paradise

Assistant Resort Manager

Richmond, VA · On-site

The Assistant Manager will oversee day-to-day operations of the resort and staff, as well as providing direct support to the Resort Manager on a variety of management needs. ESSENTIAL FUNCTIONS OF ...

Pet Paradise

Assistant Resort Manager

Richmond, VA · On-site

The Assistant Manager will oversee day-to-day operations of the resort and staff, as well as providing direct support to the Resort Manager on a variety of management needs. ESSENTIAL FUNCTIONS OF ...

Kalahari Resorts & Conventions

AV Director

Woodford, VA · On-site

$110K - $120K/yr

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love ... Audio Visual Director Kalahari Resorts & Conventions is seeking an Audio Visual Director . In this ...

Boar's Head Resort

Laundry Attendant

Charlottesville, VA · On-site

$13.50 - $16.25/hr

Boar's Head Resort - Charlottesville, VA Reports To: Director of Laundry Services Position Summary Boar's Head Resort is seeking a reliable and detail-oriented Laundry Attendant to support daily ...

Boar's Head Resort

Laundry Attendant

Charlottesville, VA · On-site

$13.50 - $16.25/hr

Boar's Head Resort - Charlottesville, VA Reports To: Director of Laundry Services Position Summary Boar's Head Resort is seeking a reliable and detail-oriented Laundry Attendant to support daily ...

Wilderness Resort

Recreation Attendant

Spotsylvania, VA

$15.25 - $17/hr

... Director and the Recreation Director as needed * Participate in the feedback loop that includes staff members at all levels to underscore the resort's team-oriented culture * Requires good ...

Wilderness Resort

Recreation Attendant

Spotsylvania, VA · On-site

$15.25 - $17/hr

... Director and the Recreation Director as needed * Participate in the feedback loop that includes staff members at all levels to underscore the resort's team-oriented culture * Requires good ...

Cutalong at Tributer Resort

Chef Sous - Exempt

Mineral, VA · On-site

$65K - $75K/yr

The resort's planned amenities include a spa & wellness center, multiple restaurants, social and ... directing kitchen operations, including managing prep work and ensuring timely execution of all ...

Cutalong at Tributer Resort

Chef Sous - Exempt

Mineral, VA · On-site

$72K - $98K/yr

The resort's planned amenities include a spa & wellness center, multiple restaurants, social and ... directing kitchen operations, including managing prep work and ensuring timely execution of all ...

Boar's Head Resort

Banquet Houseman

Charlottesville, VA · On-site

$14.75 - $18.75/hr

... Director of Banquets. * Organize and maintain storage closets and equipment rooms to include linens, tables, etc. * Contribute to overall resort team effort by completing additional duties as ...

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Resort Director information

What is a resort director?

A Resort Director is a senior management professional responsible for overseeing the overall operations and guest experience at a resort. This role involves managing staff, coordinating departments such as hospitality, events, maintenance, and food services, and ensuring high standards of service. Resort Directors are also responsible for budgeting, marketing, guest satisfaction, and compliance with health and safety regulations. They play a key role in strategic planning to improve guest experiences and drive business growth.

What are the key skills and qualifications needed to thrive as a resort director, and why are they important?

To thrive as a Resort Director, you need strong leadership, hospitality management expertise, and a degree in hospitality or business administration. Experience with property management systems (PMS), budgeting software, and guest service technologies is typically required. Outstanding interpersonal skills, problem-solving abilities, and a customer-centric mindset distinguish top performers in this role. These competencies are crucial for delivering exceptional guest experiences, optimizing operational efficiency, and achieving financial targets in a competitive hospitality environment.

What are some common challenges faced by resort directors, and how can they be addressed?

Resort Directors often encounter challenges such as managing high guest expectations, ensuring seamless coordination between diverse departments, and adapting to seasonal fluctuations in occupancy. Addressing these challenges requires strong leadership, excellent communication skills, and the ability to implement efficient operational procedures. Successful Resort Directors foster a collaborative work environment, invest in staff development, and proactively seek guest feedback to continuously improve the resort experience.

What is the difference between Resort Director vs Resort Manager?

AspectResort DirectorResort Manager
ResponsibilitiesOversees all resort operations, strategic planning, and guest experience at a high levelManages daily operations, staff, and guest services on a more immediate basis
CredentialsTypically requires extensive hospitality experience, leadership skills, and often a degree in hospitality or businessRequires hospitality experience, often with a focus on operational management, and relevant certifications
Work EnvironmentExecutive-level setting, overseeing multiple departments and strategic initiativesOperational setting, directly managing staff and guest interactions

The main difference between a Resort Director and a Resort Manager lies in scope and level of responsibility. The Resort Director holds a higher strategic and leadership role, overseeing the entire resort's operations and long-term planning. In contrast, the Resort Manager focuses on daily management and operational tasks. Both roles require hospitality experience and relevant credentials, but the Resort Director's position involves broader oversight and strategic decision-making.

How do you become a resort director?

To become a resort director, candidates typically need extensive experience in hospitality management, often 5 or more years, including leadership roles such as hotel manager or operations manager. A bachelor's degree in hospitality, business, or a related field is common, and strong skills in team leadership, customer service, and financial management are essential. Certifications like Certified Hotel Administrator (CHA) can also enhance prospects.

What are the most commonly searched types of Resort jobs in Virginia?

The most popular types of Resort jobs in Virginia are:

What are popular job titles related to Resort Director jobs in Virginia?

For Resort Director jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Resort Director jobs in Virginia look for?

The top searched job categories for Resort Director jobs in Virginia are:

Resort Director jobs near you
Infographic showing various Resort Director job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Assistant Resort Manager

Pet Paradise

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description
WE ARE PET PEOPLE!
At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.
We are currently looking for an Assistant Manager to join the team at our Richmond resort in Virginia!
The Assistant Manager will oversee day-to-day operations of the resort and staff, as well as providing direct support to the Resort Manager on a variety of management needs.
ESSENTIAL FUNCTIONS OF OUR ASSISTANT MANAGER INCLUDE:
  • Overseeing daily operations of the resort by maintaining standards of conduct, cleanliness, and safety
  • Managing resort labor, which may include but not be limited to creating and posting staff schedules, reviewing and approving timecards, and controlling labor hours to align with business needs
  • Communicating recruitment needs to operations management and HR, and interviewing, hiring and onboarding new resort employees
  • Supervising, training and coaching team members on company standards, policies and procedures, while also identifying high performers and developing them for growth within the company
  • Motivating and teaching resort staff to be successful in their roles by delivering premier service to pet guests and their parents in a safe, clean, fun atmosphere
  • Fostering open communication throughout the resort, including with regional and corporate teams, regarding resort operations, as well as partnering with regional maintenance crew on any building issues
  • Supporting new and current team members with completion of required courses and other training
  • Documenting and delivering employee corrective actions and terminations, when necessary
  • Maintaining appropriate inventory of supplies, performing walk-throughs, managing lodging calendars, leading meetings, and performing other recurring Manager on Duty (MOD) obligations
  • Maintaining excellent customer service metrics such as Net Promoter Score (NPS) and reviews on Google and other social media sites
  • Speaking with customers if they have concerns, questions or complaints, maintaining a high level of professionalism, care and concern
  • Developing methods and procedures to increase sales, promote new business, retain current customer base, and attract new customers
  • Performing resort opening and/or closing duties, and other tasks as assigned
  • Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive "off" days from week to week
  • Working onsite at the resort at least 3-4 weekend days per month and on holidays

QUALIFICATIONS TO BE AN ASSISTANT MANAGER:
  • 1-2 of experience in a supervisory or management role
  • High school diploma required (college degree preferred)
  • Strong leadership, communication, and collaboration skills, including the ability to manage, guide, train, and motivate employees
  • Ability to resolve conflict, establish and build relationships, and successfully engage with customers
  • Detail-oriented and focused on results, including a desire to ensure goals are met or exceeded
  • Ability to develop and train staff, utilizing skills of staff most appropriately
  • Prior leadership experience in retail, restaurant, hospitality operations or similar
  • Previous experience in animal care or related field is preferred
  • Basic skills with common computer software, including Microsoft Office Suite
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Comfortable working in front of house and back of house roles within the resort
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Valid driver's license and working motor vehicle

Check out our Perks & Benefits!
  • Complimentary Pet Day Camp - Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off
  • 401(k) with company match
  • Health (with company-funded HSA option), Dental and Vision Insurance

We also offer several career development paths for resort team members, including our management training program, "Unleashed Leadership Academy," our Grooming Academy that provides scholarships and training for associates to become Groomers, and our newest offering, our Dog Training Academy, which trains and certifies employees to become dog trainers. All managers and associates benefit from ongoing development and have the opportunity to continually enhance and diversify your skills. Working with pets is not always easy, but we love what we do and care about giving our employees the tools to grow and succeed!
ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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