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Resolution Manager Jobs in Pompano Beach, FL (NOW HIRING)

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Senior Human Resources Manager

Boca Raton, FL · On-site

$150K - $160K/yr

Managing conflict resolution, grievances, and fostering a positive company culture. Qualifications ... Bachelor's degree * 8-10 years of experience in HR at a public company * Strong organization ...

Anthony's Coal Fired Pizza

General Manager

Hialeah, FL · On-site

$70K - $75K/yr

As a General Manager, you will play a critical leadership role in creating an environment where ... Respond to customer complaints rapidly; ensuring a positive resolution * Ensure all guests feel ...

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Showing results 21-40

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Pompano Beach, FL

Resolution Manager information

See Pompano Beach, FL salary details

$22.3K

$61.5K

$117.6K

How much do resolution manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for resolution manager in Pompano Beach, FL is $61,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,383.00 and $74,766.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What are popular job titles related to Resolution Manager jobs in Pompano Beach, FL?

For Resolution Manager jobs in Pompano Beach, FL, the most frequently searched job titles are:

What job categories do people searching Resolution Manager jobs in Pompano Beach, FL look for?

The top searched job categories for Resolution Manager jobs in Pompano Beach, FL are:

What cities near Pompano Beach, FL are hiring for Resolution Manager jobs?

Cities near Pompano Beach, FL with the most Resolution Manager job openings:

Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Pompano Beach, FL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $61,544 per year, or $29.6 per hour.

Manager - Nursing - Transplant - FT - Days - MRH

Memorial Healthcare System

Hollywood, FL • On-site

$71K - $90K/yr

Full-time

Re-posted 4 days ago

Memorial Healthcare System rating

7.3

Company rating: 7.3 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

269th of 889 rated healthcare providers

Job description

Location:
Hollywood, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Manages the daily operations of the assigned department, unit, or function to ensure alignment with departmental and organizational objectives.
Responsibilities:
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Monitors departmental budgets, regulatory compliance. Determines and justifies needs for systems, equipment, supplies purchases, monitors usage, and oversees proper working order and stock supplies.Assesses the quality of patient care delivered. Evaluates needs of patients and families. Provides patient and family centered care. Manages complaints and conflicts through to resolution.Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, labor utilization and retention, payroll, and student engagements.
Competencies:
Business Acumen, Concern for Quality, Develop Relationships, Lead Through Vision, Manage Performance
Education and Certification Requirements:
Bachelors: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: Three (3) years nursing experience and one (1) year supervisory experience.
Other Information: Additional Education Info: Bachelors Degree in Nursing or enrolled in an accredited program
Working Conditions and Physical Requirements:
  • Bending and Stooping = 80%
  • Climbing = 40%
  • Keyboard Entry = 80%
  • Kneeling = 60%
  • Lifting/Carrying Patients 35 Pounds or Greater = 80%
  • Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
  • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
  • Lifting or Carrying > 75 lbs Non-Patient = 0%
  • Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
  • Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
  • Pushing or Pulling > 75 lbs Non-Patient = 80%
  • Reaching = 80%
  • Repetitive Movement Foot/Leg = 0%
  • Repetitive Movement Hand/Arm = 80%
  • Running = 0%
  • Sitting = 60%
  • Squatting = 80%
  • Standing = 80%
  • Walking = 80%
  • Audible Speech = 80%
  • Hearing Acuity = 80%
  • Smelling Acuity = 40%
  • Taste Discrimination = 0%
  • Depth Perception = 80%
  • Distinguish Color = 80%
  • Seeing - Far = 80%
  • Seeing - Near = 80%
  • Bio hazardous Waste = 80%
  • Biological Hazards - Respiratory = 80%
  • Biological Hazards - Skin or Ingestion = 80%
  • Blood and/or Bodily Fluids = 80%
  • Communicable Diseases and/or Pathogens = 80%
  • Asbestos = 0%
  • Cytotoxic Chemicals = 60%
  • Dust = 60%
  • Gas/Vapors/Fumes = 80%
  • Hazardous Chemicals = 80%
  • Hazardous Medication = 80%
  • Latex = 0%
  • Computer Monitor = 80%
  • Domestic Animals = 40%
  • Extreme Heat/Cold = 0%
  • Fire Risk = 40%
  • Hazardous Noise = 0%
  • Heating Devices = 0%
  • Hypoxia = 0%
  • Laser/High Intensity Lights = 0%
  • Magnetic Fields = 40%
  • Moving Mechanical Parts = 40%
  • Needles/Sharp Objects = 80%
  • Potential Electric Shock = 40%
  • Potential for Physical Assault = 40%
  • Radiation = 40%
  • Sudden Decompression During Flights = 0%
  • Unprotected Heights = 0%
  • Wet or Slippery Surfaces = 60%

Shift:
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

What Memorial Healthcare System employees say

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Benefits

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About Memorial Healthcare System

Sourced by ZipRecruiter

Memorial Healthcare System is one of the largest public healthcare systems in the United States. A national leader in quality care and patient satisfaction, Memorial has ranked 11 times since 2008 on nationally recognized lists of great places to work - in Modern Healthcare magazine, Florida Trend magazine and Becker's Hospital Review , just to name a few. Memorial's work environment has been rated by employees and physicians alike as an open-door, inclusive culture that is committed to safety, transparency and, above all, outstanding service to patients and families.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Hollywood, FL, US

Year founded

1953

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