Branch Manager
Pittston, PA · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Branch Manager
Pittston, PA · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Branch Manager
Pittston, PA · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Branch Manager
Pittston, PA · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Oversee balance sheet reconciliations and resolution of outstanding reconciling items. * Monitor ... Manage and develop a team of accounting professionals through coaching, performance management, and ...
Oversee balance sheet reconciliations and resolution of outstanding reconciling items. * Monitor ... Manage and develop a team of accounting professionals through coaching, performance management, and ...
Manage the foundational elements of resiliency for identified Critical Business Services (CBSs) and ... Recovery and resolution planning * Lead the analyses, drafting, coordination, and project ...
Manage the foundational elements of resiliency for identified Critical Business Services (CBSs) and ... Recovery and resolution planning * Lead the analyses, drafting, coordination, and project ...
Manage the foundational elements of resiliency for identified Critical Business Services (CBSs) and ... Recovery and resolution planning * Lead the analyses, drafting, coordination, and project ...
Manage the foundational elements of resiliency for identified Critical Business Services (CBSs) and ... Recovery and resolution planning * Lead the analyses, drafting, coordination, and project ...
Problem Resolution Specimen Technician
Pittsburgh, PA · On-site
$18.73/hr
Problem Resolution Specimen Technician - Pittsburgh, PA, Monday to Friday, 9:00 PM to 5:30 AM, with ... Identifies and escalates trending problems to department management as appropriate. * Working ...
Problem Resolution Specimen Technician
Pittsburgh, PA · On-site
$18.73/hr
Problem Resolution Specimen Technician - Pittsburgh, PA, Monday to Friday, 9:00 PM to 5:30 AM, with ... Identifies and escalates trending problems to department management as appropriate. * Working ...
Head of Government and Regulatory Affairs
West Chester, PA · On-site
$142K - $187K/yr
Represent Resolution Life in industry trade organizations and working groups on matters affecting the life insurance and reinsurance sectors and manage the company's relationships with such ...
Head of Government and Regulatory Affairs
West Chester, PA · On-site
$142K - $187K/yr
Represent Resolution Life in industry trade organizations and working groups on matters affecting the life insurance and reinsurance sectors and manage the company's relationships with such ...
Performs related duties as assigned by management. Qualifications and Education Requirements * High school diploma or equivalent, required, and * 5+ years Mortgage Servicing or Origination experience.
Performs related duties as assigned by management. Qualifications and Education Requirements * High school diploma or equivalent, required, and * 5+ years Mortgage Servicing or Origination experience.
Product Owner
West Chester, PA · Hybrid
Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...
Product Owner
West Chester, PA · Hybrid
Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...
Summer Actuarial Intern
West Chester, PA · On-site
Actuaries are instrumental in helping Resolution Life assess the long-term financial implications of its decisions, develop new ways to manage risk and estimate the costs of uncertain future events ...
Summer Actuarial Intern
West Chester, PA · On-site
Actuaries are instrumental in helping Resolution Life assess the long-term financial implications of its decisions, develop new ways to manage risk and estimate the costs of uncertain future events ...
... manage multiple priorities, and thrive in a fast-paced, dynamic organization. * Experience with both US and Bermuda insurance regulations is an asset. Location : West Chester, PA Resolution Life US ...
... manage multiple priorities, and thrive in a fast-paced, dynamic organization. * Experience with both US and Bermuda insurance regulations is an asset. Location : West Chester, PA Resolution Life US ...
Assistant Manager
$17.50/hr
Oversee inventory management, including cycle counts and discrepancy resolution * Manage cash handling, daily balancing, deposits, and financial reporting * Complete weekly reconciliations (banking ...
Assistant Manager
$17.50/hr
Oversee inventory management, including cycle counts and discrepancy resolution * Manage cash handling, daily balancing, deposits, and financial reporting * Complete weekly reconciliations (banking ...
You will manage the third-party investment accounting service provider to ensure a timely close ... You are confident in the subject area and can take ownership in the identification and resolution ...
You will manage the third-party investment accounting service provider to ensure a timely close ... You are confident in the subject area and can take ownership in the identification and resolution ...
Job Details The Director, Claims Research & Resolution, is responsible for leading the strategy ... Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range ...
Job Details The Director, Claims Research & Resolution, is responsible for leading the strategy ... Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range ...
Job Details The Director, Claims Research & Resolution, is responsible for leading the strategy ... Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range ...
Job Details The Director, Claims Research & Resolution, is responsible for leading the strategy ... Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range ...
Summer Actuarial Intern
West Chester, PA · On-site
Actuaries are instrumental in helping Resolution Life assess the long-term financial implications of its decisions, develop new ways to manage risk and estimate the costs of uncertain future events ...
Summer Actuarial Intern
West Chester, PA · On-site
Actuaries are instrumental in helping Resolution Life assess the long-term financial implications of its decisions, develop new ways to manage risk and estimate the costs of uncertain future events ...
... management ... This role owns end-to-end case resolution -- including troubleshooting inventory availability ...
... management ... This role owns end-to-end case resolution -- including troubleshooting inventory availability ...
... management ... This role owns end-to-end case resolution - including troubleshooting inventory availability, order ...
... management ... This role owns end-to-end case resolution - including troubleshooting inventory availability, order ...
URBN OMS Support Manager
Philadelphia, PA · On-site
... management ... This role owns end-to-end case resolution - including troubleshooting inventory availability, order ...
URBN OMS Support Manager
Philadelphia, PA · On-site
... management ... This role owns end-to-end case resolution - including troubleshooting inventory availability, order ...
... manage multiple priorities, and thrive in a fast-paced, dynamic organization. * Experience with both US and Bermuda insurance regulations is an asset. Location : West Chester, PA Resolution Life US ...
... manage multiple priorities, and thrive in a fast-paced, dynamic organization. * Experience with both US and Bermuda insurance regulations is an asset. Location : West Chester, PA Resolution Life US ...
Resolution Manager information
See Pennsylvania salary details
$22K - $30.6K
12% of jobs
$37.4K is the 25th percentile. Wages below this are outliers.
$30.6K - $39.1K
17% of jobs
$39.1K - $47.7K
7% of jobs
The median wage is $55.9K / yr.
$47.7K - $56.2K
15% of jobs
$56.2K - $64.8K
15% of jobs
$70.4K is the 75th percentile. Wages above this are outliers.
$64.8K - $73.3K
15% of jobs
$73.3K - $81.9K
9% of jobs
$81.9K - $90.4K
3% of jobs
$90.4K - $99K
3% of jobs
$99K - $107.5K
2% of jobs
$107.5K - $116.1K
2% of jobs
$22K
$60.7K
$116.1K
How much do resolution manager jobs pay per year?
As of Sep 15, 2026, the average yearly pay for resolution manager in Pennsylvania is $60,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,890.00 and $73,780.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a resolution manager?
To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.
How does a resolution manager typically collaborate with other departments to resolve complex issues?
Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.
What is the difference between Resolution Manager vs Customer Service Manager?
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.
What does a senior resolution manager do?
A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.
What are the most commonly searched types of Resolution jobs in Pennsylvania?
The most popular types of Resolution jobs in Pennsylvania are:
What are popular job titles related to Resolution Manager jobs in Pennsylvania?
For Resolution Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Pennsylvania look for?
The top searched job categories for Resolution Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Resolution Manager jobs?
Cities in Pennsylvania with the most Resolution Manager job openings:
Linde rating
8.1
Based on 82 frontline employees who took The Breakroom Quiz
Job description
- You will coordinate and direct branch activities to meet or exceed sales and margin targets while ensuring timely and accurate completion of required branch reporting
- Oversee daily employee activities in alignment with Linde's Leadership values, fostering a productive, collaborative, and safetyfocused work environment
- You will play a key role in guiding staff in meeting safety standards and delivering exceptional, customercentered service
- Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution
- Manage staff scheduling and operational workflows to maximize efficiency, while monitoring inventory levels to meet customer needs and support sales objectives