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Resolution Manager Jobs in Philadelphia, PA (NOW HIRING)

Resolution Life

Product Owner

West Chester, PA · On-site

Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...

Resolution Life

Product Owner

West Chester, PA · Hybrid

Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...

Kinsley Group

Technical Project Manager

Levittown, PA · On-site

Lead issue resolution to prevent project disruption and maintain project momentum. * Serve as a ... Manage customer expectations and coordinate resolution of billing, invoice, payment, and contract ...

Kinsley Group

Technical Project Manager

Levittown, PA · On-site

$125K - $155K/yr

Lead issue resolution to prevent project disruption and maintain project momentum. * Serve as a ... Manage customer expectations and coordinate resolution of billing, invoice, payment, and contract ...

Resolution Life

Product Owner

West Chester, PA · On-site

Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...

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Resolution Manager information

What jobs pay $500,000 a year in the US?

High-paying roles such as executive positions (CEOs, CFOs, COOs), specialized surgeons, and top-tier investment bankers can earn $500,000 or more annually. Resolution Managers, typically in dispute resolution or conflict management, usually do not reach this salary level unless they hold executive or senior leadership roles with significant experience and responsibilities.

What jobs pay 10,000 a month without a degree?

A Resolution Manager typically earns a salary that can reach or exceed $10,000 per month, especially in senior or specialized roles, often requiring strong problem-solving, communication skills, and industry experience. High-paying jobs without a degree are common in fields like sales, real estate, entrepreneurship, and certain technology roles such as IT management or cybersecurity, which value skills and certifications over formal education.

How does a Resolution Manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What jobs pay 2000 a day?

High-paying roles such as Resolution Managers in specialized industries or senior consultants can earn around $2,000 per day, especially with extensive experience, certifications, and a strong track record. These positions often require advanced skills, negotiation abilities, and sometimes involve project-based or contract work in fields like finance, consulting, or technology.

What is a Resolution Manager?

A Resolution Manager is a professional responsible for addressing and resolving customer complaints, disputes, or issues within an organization. They act as a liaison between customers and the company, ensuring that concerns are handled efficiently and fairly while maintaining customer satisfaction. Resolution Managers investigate problems, coordinate with relevant departments, and implement solutions to prevent future occurrences. Their goal is to maintain positive relationships with clients and uphold the company’s reputation through effective conflict resolution.

What are the key skills and qualifications needed to thrive as a Resolution Manager, and why are they important?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What does a resolution manager do?

A resolution manager oversees the process of resolving customer issues, complaints, or disputes to ensure satisfactory outcomes. They coordinate with teams, analyze problems, and implement solutions, often using customer relationship management (CRM) tools, to improve service quality and maintain client satisfaction.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are the most commonly searched types of Resolution jobs in Philadelphia, PA? The most popular types of Resolution jobs in Philadelphia, PA are:
What are popular job titles related to Resolution Manager jobs in Philadelphia, PA? For Resolution Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Philadelphia, PA look for? The top searched job categories for Resolution Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Resolution Manager jobs? Cities near Philadelphia, PA with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Philadelphia, PA as of June 2026, with employment types broken down into 50% Full Time, 48% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.
Order Resolution Specialist

Order Resolution Specialist

Radwell International

Willingboro, NJ • On-site

$20 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Radwell International rating

5.4

Company rating: 5.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

319th of 343 rated retail wholesalers

Job description

Order Resolution Specialist

The Order Resolution Specialist is responsible for resolving order discrepancies and ensuring accurate, timely completion of customer orders across warehouse and fulfillment operations. This role serves as a key liaison between warehouse, inventory, customer service, and sales teams to identify issues, investigate discrepancies, and drive resolution to completion.

This position requires strong attention to detail, problem-solving skills, and the ability to work in a fast-paced, high-volume operational environment.

Key Responsibilities
  • Investigate and resolve order discrepancies related to picking, inventory, surplus orders, repairs, and RMAs
  • Review order details and identify issues related to quantities, condition, or fulfillment accuracy
  • Coordinate with warehouse, inventory, and order fulfillment teams to correct discrepancies
  • Communicate updates and resolutions internally to ensure smooth order processing
  • Work closely with Order Fulfillment, Receiving, and Inventory teams to maintain workflow accuracy
  • Assist in resolving issues related to missing or mislabeled inventory
  • Support continuous improvement by identifying recurring issues and recommending solutions
  • Maintain accurate documentation and tracking of issues and resolutions within internal systems
  • Prioritize workload to ensure timely completion of critical order issues
  • Perform other duties, tasks, or work as assigned
Qualifications

Detail oriented with strong organizational skills. Ability to work in a fast-paced, high-volume environment. Strong problem-solving abilities. Computer literate with ability to learn internal systems. Team-oriented mindset with strong communication skills.

Knowledge & Skills Required

Strong computer proficiency. Ability to multi-task and manage multiple priorities. Attention to detail. Problem-solving abilities. Strong communication skills.

Education & Experience

High School Diploma or equivalent required. 1–3 years of experience in warehouse operations, order processing, or logistics preferred. Experience with inventory systems or order management systems preferred.

Physical Demands

Occasional sitting, reaching, working overhead, stooping, kneeling, crouching, or crawling. Frequent walking. Frequent standing and repetitive hand motion. Lifting requirements based on operational needs.

Compensation

The recruiting base pay scale for this full-time position is $20.00–$22.50 per hour. Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits

Medical, dental, and vision coverage starting Day 1 of employment. 15 PTO days. Paid company holidays. Company-paid short-term and long-term disability. Company-paid life insurance. 401(k) with company matching. Free onsite gym.

Radwell International LLC is an equal opportunity employer.

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