ZipRecruiter

Log In

1

Resolution Manager Jobs in Pennsylvania (NOW HIRING)

Vangard, Inc.

Tax Resolution Specialist

Malvern, PA · On-site

Owns and manages a broad range of complex cost basis resolution cases, utilizing strong client relationship skills in both verbal and written communication with internal crew and external clients.

Linde

Branch Manager

Bradford, PA · On-site

Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...

Linde Group

Branch Manager

Bradford, PA

Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...

Resolution Life

Product Owner

West Chester, PA · On-site

Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...

Resolution Life

Product Owner

West Chester, PA · Hybrid

Manage Product Owner team resource capacity and demand. * Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure ...

next page

Showing results 1-20

All JobsResolution Manager JobsResolution Manager Jobs in Pennsylvania

Resolution Manager information

See Pennsylvania salary details

$22K

$60.7K

$116.1K

How much do resolution manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for resolution manager in Pennsylvania is $60,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,890.00 and $73,780.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

High-paying roles such as executive positions (CEOs, CFOs, COOs), specialized surgeons, and top-tier investment bankers can earn $500,000 or more annually. Resolution Managers, typically in dispute resolution or conflict management, usually do not reach this salary level unless they hold executive or senior leadership roles with significant experience and responsibilities.

What jobs pay 10,000 a month without a degree?

A Resolution Manager typically earns a salary that can reach or exceed $10,000 per month, especially in senior or specialized roles, often requiring strong problem-solving, communication skills, and industry experience. High-paying jobs without a degree are common in fields like sales, real estate, entrepreneurship, and certain technology roles such as IT management or cybersecurity, which value skills and certifications over formal education.

How does a Resolution Manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What jobs pay 2000 a day?

High-paying roles such as Resolution Managers in specialized industries or senior consultants can earn around $2,000 per day, especially with extensive experience, certifications, and a strong track record. These positions often require advanced skills, negotiation abilities, and sometimes involve project-based or contract work in fields like finance, consulting, or technology.

What is a Resolution Manager?

A Resolution Manager is a professional responsible for addressing and resolving customer complaints, disputes, or issues within an organization. They act as a liaison between customers and the company, ensuring that concerns are handled efficiently and fairly while maintaining customer satisfaction. Resolution Managers investigate problems, coordinate with relevant departments, and implement solutions to prevent future occurrences. Their goal is to maintain positive relationships with clients and uphold the company’s reputation through effective conflict resolution.

What are the key skills and qualifications needed to thrive as a Resolution Manager, and why are they important?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What does a resolution manager do?

A resolution manager oversees the process of resolving customer issues, complaints, or disputes to ensure satisfactory outcomes. They coordinate with teams, analyze problems, and implement solutions, often using customer relationship management (CRM) tools, to improve service quality and maintain client satisfaction.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are the most commonly searched types of Resolution jobs in Pennsylvania? The most popular types of Resolution jobs in Pennsylvania are:
What are popular job titles related to Resolution Manager jobs in Pennsylvania? For Resolution Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Pennsylvania look for? The top searched job categories for Resolution Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Resolution Manager jobs? Cities in Pennsylvania with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Pennsylvania as of June 2026, with employment types broken down into 60% Full Time, 38% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $60,733 per year, or $29.2 per hour.
Tax Resolution Specialist

Tax Resolution Specialist

Vangard, Inc.

Malvern, PA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Tax Resolution Services is the clientfacing function within the Tax and Cost Basis organization. This role supports all client segments with complex and elevated issues, playing a critical piece to analyzing and resolving complex tax and cost basis issues, while clearly communicating those concepts to clients and crew. The role drives corrective actions and ensures optimal resolution through completion.

Responsibilities:

  • Owns and manages a broad range of complex cost basis resolution cases, utilizing strong client relationship skills in both verbal and written communication with internal crew and external clients.

  • Applies sound judgment and decisionmaking to identify, research, and resolve sensitive client issues, initiating service recovery and escalating as needed to ensure resolution in accordance with regulatory and compliance standards.

  • Effectively manages client relationships throughout the resolution lifecycle, clearly explaining complex topics based on audience needs and maintaining strong CRM practices.

  • Proactively identifies trends, workflow gaps, and system issues; participates in analysis and resolution efforts while navigating ambiguity and driving solutions forward.

  • Sets appropriate expectations with internal and external clients, determines effective followup strategies, and documents voiceoftheclient feedback for trend reporting.

  • Actively participates in a lean management culture, including daily huddles, problemsolving sessions, meetings, and training to enhance the client and crew experience.

  • Participates in special projects and other duties as assigned.

Qualifications:

  • Undergraduate degree or equivalent tax and cost basis experience preferred.

  • Minimum three years of general experience, with at least one year of brokerage or problem resolution experience preferred.

  • Series 7 and Series 63 licenses are required.

  • Strong service recovery, analytical, organizational, and prioritization skills.

  • Selfstarter able to work independently and develop solutions in situations with limited precedent.

  • Exceptional client relationship management, interpersonal, and communication skills, with the ability to explain complex concepts to diverse audiences.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Apply