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Resolution Manager Jobs in Missouri (NOW HIRING)

In addition to providing accurate, swift resolution of escalated customer issues. Coaches store management, store associates, and installers on proper and quick resolution. Performs in home ...

New

Responsible for on-site customer-installer dispute resolution. Direct oversight of subcontractors ... Management of the installation life cycle, including the direction of subcontractors, dispute ...

RN/ EMT's - IV Infusion Clinic

Hannibal, MO · On-site

$35 - $46.25/hr

Motivate the team with a commitment to positivity including acting positively and instilling passion into the work environment. * Assist in conflict resolution management. * Complete training for ...

Identify, monitor, and drive resolution of program risks and dependencies. * Stakeholder Management ... Influence executive stakeholders, negotiate priorities, and resolve conflicts effectively. * People ...

New

Coordinate resolution of quality issues with vendors, customers, and internal teams * Develop and implement company-wide training programs related to quality, safety, and environmental standards

Showing results 41-60

Resolution Manager information

See Missouri salary details

$21.3K

$58.8K

$112.3K

How much do resolution manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for resolution manager in Missouri is $58,783.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,706.00 and $71,412.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Missouri? For Resolution Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Missouri look for? The top searched job categories for Resolution Manager jobs in Missouri are:
What cities in Missouri are hiring for Resolution Manager jobs? Cities in Missouri with the most Resolution Manager job openings:
Infographic showing various Resolution Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,783 per year, or $28.3 per hour.

Territory Manager - Metro St. Louis

US Foods, Inc.

Saint Louis, MO • On-site

$55K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


US Foods rating

7.8

Company rating: 7.8 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

95th of 359 rated logistics


Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

Join Our Team as a Territory Manager – Where Passion Meets Opportunity!

Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger!

US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together!

As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives!

US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success.

What You’ll Do as a Territory Manager:

  • Be the Customer Champion: Own and nurture the customer relationship in a team based selling model.  Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed.

  • Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business.  You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers.  Effective time and territory management is critical.    

  • Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery.

  • Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

  • Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).

  • Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

  • Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction.  


SUPERVISION
• No direct reports.
WORK ENVIRONMENT
• Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions.

MINIMUM QUALIFICATIONS

  • 1+ year of sales experience preferred.

  • HS Diploma or equivalent.

  • A valid driver’s license is required, and motor vehicle record must be in good standing.

  • Foodservice industry/culinary/restaurant management/hospitality experience preferred.

  • Excellent oral and written communication skills and presentation abilities.

  • Ability to build internal and external relationships and cold call to develop new business.

  • Exceptional customer service and interpersonal skills.

  • A competitive spirit with a drive to exceed goals.

  • Problem solving ability / organization and negotiation skills.

  • Team up mentality to collaborate with internal and external stakeholders.

  • Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus.

  • Have the ability to occasionally lift or carry up to 75 lbs.

Why join US Foods?

  • Competitive salary.

  • Market leading performance-based incentive program.

  • Supportive and dynamic team-based selling environment.

  • Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off.

  • Employee stock purchase plan and life insurance options.

  • Mileage reimbursement.

  • Opportunity for career growth in a thriving industry!

This role may also receive incentive compensation.

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

#LI-LR1

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The initial expected base rate for this role is between

$55,000 - $95,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** 


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About US Foods

Sourced by ZipRecruiter

US Foods® is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With nearly 28,000 employees and more than 70 locations, we provide our customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemont, IL, US

Year founded

1853