Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
User Support Manager
Kansas City, MO · On-site
$110K - $130K/yr
This role will be a working Manager and will contribute to problem resolution by giving in-person, hands-on support to users. The expectation of this role is 4 days per week working onsite in one of ...
User Support Manager
Kansas City, MO · On-site
$110K - $130K/yr
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Automotive Experience Manager
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Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
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Automotive Experience Manager
Saint Peters, MO · On-site
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
Saint Peters, MO · On-site
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
Saint Peters, MO · On-site
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
Saint Peters, MO · On-site
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Automotive Experience Manager
$3K - $5K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Case Manager
Columbia, MO · On-site
$24.04 - $26.44/hr
Office Administration • Manage and conduct daily maintenance of case file database throughout the life cycle of a case, from incident report to resolution and completion of sanctions. This includes ...
Case Manager
Columbia, MO · On-site
$24.04 - $26.44/hr
Office Administration • Manage and conduct daily maintenance of case file database throughout the life cycle of a case, from incident report to resolution and completion of sanctions. This includes ...
RCM Manager
Louisiana, MO · On-site
$50K - $60K/yr
Denial Management and Claims Resolution: o Oversee the medical claims denial management process, developing strategies to prevent denials, reduce denial rates, and improve overturn rates on appealed ...
RCM Manager
Louisiana, MO · On-site
$50K - $60K/yr
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Installation Manager
Columbia, MO · On-site
Responsible for on-site customer-installer dispute resolution. Direct oversight of subcontractors ... Management of the installation life cycle, including the direction of subcontractors, dispute ...
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Columbia, MO · On-site
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Plan, implement and manage appropriate interventions, programming, campaigns, competitions and ... Serves as a resource to others in the resolution of moderately complex problems and issues.
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CEdge has an opportunity for a Program Manager- Oracle Implementation Support/Managed Services ... Coordinating issue resolution across Oracle functional, technical, integration, reporting ...
Quick apply
CEdge has an opportunity for a Program Manager- Oracle Implementation Support/Managed Services ... Coordinating issue resolution across Oracle functional, technical, integration, reporting ...
... Manager, you will have oversight of the order management team consisting of 4 analysts. You will be ... Monitoring of the resolution for expeditious execution and proper customer follow up Identify and ...
... Manager, you will have oversight of the order management team consisting of 4 analysts. You will be ... Monitoring of the resolution for expeditious execution and proper customer follow up Identify and ...
The Collections Manager is responsible for overseeing the daily collections process, managing a team of collectors, and ensuring timely resolution of outstanding receivables. This role focuses on ...
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Corporate Quality Manager
$95K - $125K/yr
Coordinate resolution of quality issues with vendors, customers, and internal teams * Develop and implement company-wide training programs related to quality, safety, and environmental standards
Quick apply
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$95K - $125K/yr
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$35 - $46.25/hr
... resolution management. • Complete training for nutrition infusion therapies. • Exemplifies and maintains standards related to culture and ethical behavior. • All other duties as assigned ...
Quick apply
RN/ EMT's - IV Infusion Clinic
Hannibal, MO · On-site
$35 - $46.25/hr
... resolution management. • Complete training for nutrition infusion therapies. • Exemplifies and maintains standards related to culture and ethical behavior. • All other duties as assigned ...
Manager, Contact Center - Risk Operations
$60K - $110K/yr
Monitor and action against established service level agreements and resolution accuracy and quality ... Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and ...
New
Manager, Contact Center - Risk Operations
$60K - $110K/yr
Monitor and action against established service level agreements and resolution accuracy and quality ... Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and ...
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Manager, Contact Center - Risk Operations
$60K - $110K/yr
Monitor and action against established service level agreements and resolution accuracy and quality ... Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and ...
New
Manager, Contact Center - Risk Operations
$60K - $110K/yr
Monitor and action against established service level agreements and resolution accuracy and quality ... Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and ...
New
Manager, Contact Center - Risk Operations
$60K - $110K/yr
Monitor and action against established service level agreements and resolution accuracy and quality ... Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and ...
New
Manager, Contact Center - Risk Operations
$60K - $110K/yr
Monitor and action against established service level agreements and resolution accuracy and quality ... Manage audit processes to ensure decision accuracy and policy enforcement. Provide feedback and ...
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... resolution, and closure. The Liability Risk Manager leads complex and high-exposure matters; assesses legal liability, causation, damages, and trial risk; establishes, monitors, maintains, and ...
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Resolution Manager information
See Missouri salary details
$21.3K - $29.6K
12% of jobs
$36.2K is the 25th percentile. Wages below this are outliers.
$29.6K - $37.9K
17% of jobs
$37.9K - $46.2K
7% of jobs
The median wage is $54.1K / yr.
$46.2K - $54.4K
15% of jobs
$54.4K - $62.7K
15% of jobs
$68.2K is the 75th percentile. Wages above this are outliers.
$62.7K - $71K
15% of jobs
$71K - $79.2K
9% of jobs
$79.2K - $87.5K
3% of jobs
$87.5K - $95.8K
3% of jobs
$95.8K - $104.1K
2% of jobs
$104.1K - $112.3K
2% of jobs
$21.3K
$58.8K
$112.3K
How much do resolution manager jobs pay per year?
What jobs pay $500,000 a year in the US?
What jobs pay 10,000 a month without a degree?
How does a Resolution Manager typically collaborate with other departments to resolve complex issues?
What jobs pay 2000 a day?
What is a Resolution Manager?
What are the key skills and qualifications needed to thrive as a Resolution Manager, and why are they important?
What does a resolution manager do?
What is the difference between Resolution Manager vs Customer Service Manager?
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
US Foods rating
7.7
Based on 228 frontline employees who took The Breakroom Quiz
102nd of 341 rated logistics
Job description
Join Our Team as a Territory Manager – Where Passion Meets Opportunity!
Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger!
US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together!
As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives!
US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success.
What You’ll Do as a Territory Manager:
Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed.
Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical.
Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery.
Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction.
SUPERVISION
• No direct reports.
WORK ENVIRONMENT
• Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions.
MINIMUM QUALIFICATIONS
1+ year of sales experience preferred.
HS Diploma or equivalent.
A valid driver’s license is required, and motor vehicle record must be in good standing.
Foodservice industry/culinary/restaurant management/hospitality experience preferred.
Excellent oral and written communication skills and presentation abilities.
Ability to build internal and external relationships and cold call to develop new business.
Exceptional customer service and interpersonal skills.
A competitive spirit with a drive to exceed goals.
Problem solving ability / organization and negotiation skills.
Team up mentality to collaborate with internal and external stakeholders.
Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus.
Have the ability to occasionally lift or carry up to 75 lbs.
Why join US Foods?
Competitive salary.
Market leading performance-based incentive program.
Supportive and dynamic team-based selling environment.
Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off.
Employee stock purchase plan and life insurance options.
Mileage reimbursement.
Opportunity for career growth in a thriving industry!
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. This role will also receive incentive compensation.
To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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About US Foods
Sourced by ZipRecruiter
US Foods® is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With nearly 28,000 employees and more than 70 locations, we provide our customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Rosemont, IL, US
Year founded
1853