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Resolution Manager Jobs in Missouri (NOW HIRING)

Renewal by Andersen

Installation Manager

Columbia, MO · On-site

Responsible for on-site customer-installer dispute resolution. Direct oversight of subcontractors ... Management of the installation life cycle, including the direction of subcontractors, dispute ...

Daikin

Contract Manager

Chesterfield, MO

$88K - $117K/yr

... resolution of contractual issues throughout the project lifecycle. • Risk Management & Compliance • Identify, assess, and mitigate contractual, operational, and financial risks. • Recommend ...

Daikin

Contract Manager

Chesterfield, MO · On-site

$88K - $117K/yr

... resolution of contractual issues throughout the project lifecycle. • Risk Management & Compliance • Identify, assess, and mitigate contractual, operational, and financial risks. • Recommend ...

Daikin

Contract Manager

Chesterfield, MO · On-site

$88K - $117K/yr

... resolution of contractual issues throughout the project lifecycle. • Risk Management & Compliance • Identify, assess, and mitigate contractual, operational, and financial risks. • Recommend ...

HiFyve

Corporate Quality Manager

Kansas City, MO

$95K - $125K/yr

Coordinate resolution of quality issues with vendors, customers, and internal teams * Develop and implement company-wide training programs related to quality, safety, and environmental standards

IV Nutrition

RN/ EMT's - IV Infusion Clinic

Hannibal, MO · On-site

$35 - $46.25/hr

... resolution management. • Complete training for nutrition infusion therapies. • Exemplifies and maintains standards related to culture and ethical behavior. • All other duties as assigned ...

Associa

Community Manager

Saint Louis, MO · On-site

Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee ...

Cushman & Wakefield

Project Manager

Saint Louis, MO

Manage the closeout process for warranty projects, ensuring timely resolution and thorough documentation of all warranty-related issues. * Collaborate with multiple teams (New Store Construction ...

SSE

IT Program Manager

Saint Louis, MO

$108K - $109K/yr

... resolution processes for project issues · Manage all documentation · Manage multiple projects simultaneously · Proactively and regularly report progress to client stakeholders and internal ...

SSE

IT Program Manager

Saint Louis, MO · On-site

$108K - $109K/yr

... resolution processes for project issues • Manage all documentation • Manage multiple projects simultaneously • Proactively and regularly report progress to client stakeholders and internal ...

SSE

IT Program Manager

Saint Louis, MO · On-site

$112K - $113K/yr

... resolution processes for project issues · Manage all documentation · Manage multiple projects simultaneously · Proactively and regularly report progress to client stakeholders and internal ...

Kids Empire US LLC

Park Manager

Kansas City, MO · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

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Resolution Manager information

See Missouri salary details

$21.3K

$58.8K

$112.3K

How much do resolution manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for resolution manager in Missouri is $58,783.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,706.00 and $71,412.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

Resolution Managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized surgeons, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, and sometimes ownership or leadership positions. Compensation at this level is rare and usually involves bonuses, profit sharing, or equity components.

How does a Resolution Manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is a resolution manager?

A resolution manager is a professional responsible for addressing and resolving customer issues, complaints, or disputes efficiently. They often coordinate with other departments, utilize problem-solving skills, and may use customer relationship management (CRM) tools to ensure timely solutions and maintain customer satisfaction.

What is the 3 month rule for jobs?

The 3 month rule for jobs often refers to a probationary period, typically lasting three months, during which an employer evaluates a Resolution Manager's performance and suitability for the role. During this time, employees may have limited job security and benefits, and successful completion can lead to permanent employment status. This period also allows the employer to assess skills, adaptability, and fit within the team.

Is a CSA job stressful?

A Customer Service Associate (CSA) role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics may contribute to job stress, but some employers offer training and support to help manage workload and reduce stress levels.

What are the key skills and qualifications needed to thrive as a Resolution Manager, and why are they important?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What job categories do people searching Resolution Manager jobs in Missouri look for? The top searched job categories for Resolution Manager jobs in Missouri are:
What cities in Missouri are hiring for Resolution Manager jobs? Cities in Missouri with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Missouri as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $58,783 per year, or $28.3 per hour.

Automotive Experience Manager

Genesis of St. Charles

Saint Peters, MO

$3.0K - $5.0K/mo

Other

Medical, Dental, PTO

Re-posted 22 days ago

Job description

Automotive Experience Manager

Genesis of St. Charles is currently seeking a passionate and experienced Automotive Experience Manager to join our team in St. Peters, Missouri. As the Automotive Experience Manager, you will be responsible for ensuring that our customers receive exceptional service and have a memorable experience at our dealership.

Responsibilities:
  • Manage and supervise daily operations of the dealership's customer experience department
  • Oversee customer inquiries, complaints, and feedback, and ensure timely resolution
  • Develop and maintain effective customer service processes and protocols
  • Collaborate with sales and service departments to enhance the overall customer experience
  • Stay updated on industry trends and implement innovative strategies to improve customer satisfaction
Requirements:
  • Previous experience in the automotive industry, ideally in a customer-facing role
  • Strong communication and interpersonal skills
  • Excellent problem-solving and conflict resolution abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in using customer relationship management (CRM) software
Benefits:
  • Competitive compensation ranging from $3000 to $5000 per month
  • Opportunity for career growth and advancement
  • Healthcare and dental benefits package
  • Paid vacation and sick leave
  • Employee discounts on vehicle purchases and services
About the Company:

Genesis of St. Charles is a leading automotive dealership specializing in luxury vehicles. We strive to provide our customers with the highest level of service, quality, and innovation. Join our team and be part of a dynamic and exciting work environment.

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