Maryland Heights, MO · On-site
$21 - $27/hr
Communicate all problems and resolve them or make recommendations to upper management for resolution * Manage relationships with contractors and service providers * Maintain budgets, expenses and ...
Quick apply
Maryland Heights, MO · On-site
$21 - $27/hr
Communicate all problems and resolve them or make recommendations to upper management for resolution * Manage relationships with contractors and service providers * Maintain budgets, expenses and ...
Fenton, MO · On-site
$60K - $80K/yr
Issue Collection and resolution management * Delegate, instruct and follow up * Structure and consistency * Comfort with conflict, conflict resolution * Appreciation for customer service * Ability to ...
Fenton, MO · On-site
$60K - $80K/yr
Issue Collection and resolution management * Delegate, instruct and follow up * Structure and consistency * Comfort with conflict, conflict resolution * Appreciation for customer service * Ability to ...
Resolution Think, LLC, a joint venture, is seeking full-time certified Athletic Trainers (AT) to ... Ability to demonstrate sound management qualities; past staff administration or management ...
Resolution Think, LLC, a joint venture, is seeking full-time certified Athletic Trainers (AT) to ... Ability to demonstrate sound management qualities; past staff administration or management ...
Anderson, MO · On-site
$70K - $130K/yr
Price, Sign & Promo Issue Resolution -- Managing tickets, club questions, execution issues, and escalations. * Competitive Intelligence -- Supporting item matching, price gap insights, reporting, and ...
Anderson, MO · On-site
$70K - $130K/yr
Price, Sign & Promo Issue Resolution -- Managing tickets, club questions, execution issues, and escalations. * Competitive Intelligence -- Supporting item matching, price gap insights, reporting, and ...
Cassville, MO · On-site
$70K - $130K/yr
Price, Sign & Promo Issue Resolution -- Managing tickets, club questions, execution issues, and escalations. * Competitive Intelligence -- Supporting item matching, price gap insights, reporting, and ...
Cassville, MO · On-site
$70K - $130K/yr
Price, Sign & Promo Issue Resolution -- Managing tickets, club questions, execution issues, and escalations. * Competitive Intelligence -- Supporting item matching, price gap insights, reporting, and ...
Noel, MO · On-site
$70K - $130K/yr
Price, Sign & Promo Issue Resolution -- Managing tickets, club questions, execution issues, and escalations. * Competitive Intelligence -- Supporting item matching, price gap insights, reporting, and ...
Noel, MO · On-site
$70K - $130K/yr
Price, Sign & Promo Issue Resolution -- Managing tickets, club questions, execution issues, and escalations. * Competitive Intelligence -- Supporting item matching, price gap insights, reporting, and ...
Resolution Think, LLC, a joint venture, is seeking full-time certified Athletic Trainers (AT) to ... Ability to demonstrate sound management qualities; past staff administration or management ...
Quick apply
Resolution Think, LLC, a joint venture, is seeking full-time certified Athletic Trainers (AT) to ... Ability to demonstrate sound management qualities; past staff administration or management ...
$50 - $80/wk
Coordinate mitigation plans and ensure accountability for resolution. * Manage decision logs and facilitate timely decision-making. * Monitor critical path dependencies and proactively address ...
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$50 - $80/wk
Coordinate mitigation plans and ensure accountability for resolution. * Manage decision logs and facilitate timely decision-making. * Monitor critical path dependencies and proactively address ...
Saint Louis, MO · On-site
Coordinate mitigation plans and ensure accountability for resolution. * Manage decision logs and facilitate timely decision-making. * Monitor critical path dependencies and proactively address ...
Saint Louis, MO · On-site
Coordinate mitigation plans and ensure accountability for resolution. * Manage decision logs and facilitate timely decision-making. * Monitor critical path dependencies and proactively address ...
Kansas City, MO · On-site
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
Kansas City, MO · On-site
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
Kansas City, MO · On-site
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
Quick apply
Kansas City, MO · On-site
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
Quick apply
$85K - $90K/yr
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution. * Management of team goals including attitude; diligence ...
Saint Louis, MO · Hybrid
$87K - $113K/yr
Research and submit tickets to software vendors for problem resolution * Manage process compliance including internal controls, regulatory requirements, and development of documentation and training ...
Quick apply
Saint Louis, MO · Hybrid
$87K - $113K/yr
Research and submit tickets to software vendors for problem resolution * Manage process compliance including internal controls, regulatory requirements, and development of documentation and training ...
California, MO · On-site
$95 - $120/hr
Serve as the primary point of contact for office vendors (facilities, janitorial, catering, office supplies, etc.), managing relationships, performance, and issue resolution. * Manage ...
New
California, MO · On-site
$95 - $120/hr
Serve as the primary point of contact for office vendors (facilities, janitorial, catering, office supplies, etc.), managing relationships, performance, and issue resolution. * Manage ...
New
Lake Ozark, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Lake Ozark, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Joseph, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Joseph, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Louis, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Louis, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Columbia, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Columbia, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
$168K - $218K/yr
Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...
$168K - $218K/yr
Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...
$21.3K - $29.6K
12% of jobs
$36.2K is the 25th percentile. Wages below this are outliers.
$29.6K - $37.9K
17% of jobs
$37.9K - $46.2K
7% of jobs
The median wage is $54.1K / yr.
$46.2K - $54.4K
15% of jobs
$54.4K - $62.7K
15% of jobs
$68.2K is the 75th percentile. Wages above this are outliers.
$62.7K - $71K
15% of jobs
$71K - $79.2K
9% of jobs
$79.2K - $87.5K
3% of jobs
$87.5K - $95.8K
3% of jobs
$95.8K - $104.1K
2% of jobs
$104.1K - $112.3K
2% of jobs
$21.3K
$58.8K
$112.3K
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.
$21 - $27/hr
Full-time
Re-posted 19 days ago
