Branch Manager
Chillicothe, MO · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Chillicothe, MO · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Chillicothe, MO · On-site
Provide proactive and ongoing training and development, strengthening team capabilities and building strong customer relationships through prompt issue resolution * Manage staff scheduling and ...
Monitor margin deficits, concentration risks, and exposure limits, ensuring timely escalation and resolution. * Manage the end-to-end lifecycle of margin calls, including issuance, tracking, and ...
Monitor margin deficits, concentration risks, and exposure limits, ensuring timely escalation and resolution. * Manage the end-to-end lifecycle of margin calls, including issuance, tracking, and ...
Saint Louis, MO · On-site
$61K - $96K/yr
Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with ...
Saint Louis, MO · On-site
$61K - $96K/yr
Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with ...
Saint Louis, MO · Hybrid
$87K - $113K/yr
Research and submit tickets to software vendors for problem resolution * Manage process compliance including internal controls, regulatory requirements, and development of documentation and training ...
New
Quick apply
Saint Louis, MO · Hybrid
$87K - $113K/yr
Research and submit tickets to software vendors for problem resolution * Manage process compliance including internal controls, regulatory requirements, and development of documentation and training ...
New
Track and record instances of concern and resolution. * Manage and direct Perishable Counselors to successfully support meat cutting and produce operations. * Train, develop, assist, and counsel ...
Track and record instances of concern and resolution. * Manage and direct Perishable Counselors to successfully support meat cutting and produce operations. * Train, develop, assist, and counsel ...
Saint Louis, MO · On-site
$61K/yr
Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with ...
Saint Louis, MO · On-site
$61K/yr
Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with ...
Jefferson, MO · On-site +1
$76K - $99K/yr
Complaint Resolution * Manages the facility Veteran Centered Complaint Resolution (VCCR) process, including complaint resolution, data capture and analysis of issues/complaints to make system ...
Jefferson, MO · On-site +1
$76K - $99K/yr
Complaint Resolution * Manages the facility Veteran Centered Complaint Resolution (VCCR) process, including complaint resolution, data capture and analysis of issues/complaints to make system ...
Saint Louis, MO · On-site
Monitor margin deficits, concentration risks, and exposure limits, ensuring timely escalation and resolution. * Manage the end-to-end lifecycle of margin calls, including issuance, tracking, and ...
Saint Louis, MO · On-site
Monitor margin deficits, concentration risks, and exposure limits, ensuring timely escalation and resolution. * Manage the end-to-end lifecycle of margin calls, including issuance, tracking, and ...
Monitor margin deficits, concentration risks, and exposure limits, ensuring timely escalation and resolution. * Manage the end-to-end lifecycle of margin calls, including issuance, tracking, and ...
Monitor margin deficits, concentration risks, and exposure limits, ensuring timely escalation and resolution. * Manage the end-to-end lifecycle of margin calls, including issuance, tracking, and ...
Saint Joseph, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Joseph, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Lake Ozark, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Lake Ozark, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
$68K - $218K/yr
Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...
$68K - $218K/yr
Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...
Columbia, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Columbia, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Kansas City, MO · On-site
$68K - $218K/yr
Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...
Kansas City, MO · On-site
$68K - $218K/yr
Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...
Lake Ozark, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Lake Ozark, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Columbia, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Columbia, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Joseph, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Joseph, MO · On-site
$55K - $95K/yr
Delivery Resolution : Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks ...
Saint Peters, MO · On-site
$3.0K - $5.0K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Saint Peters, MO · On-site
$3.0K - $5.0K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
$3.0K - $5.0K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
$3.0K - $5.0K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Saint Peters, MO · On-site
$3.0K - $5.0K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
Saint Peters, MO · On-site
$3.0K - $5.0K/mo
Automotive Experience Manager Genesis of St. Charles is currently seeking a passionate and ... Oversee customer inquiries, complaints, and feedback, and ensure timely resolution * Develop and ...
$21.3K - $29.6K
12% of jobs
$36.2K is the 25th percentile. Wages below this are outliers.
$29.6K - $37.9K
17% of jobs
$37.9K - $46.2K
7% of jobs
The median wage is $54.1K / yr.
$46.2K - $54.4K
15% of jobs
$54.4K - $62.7K
15% of jobs
$68.2K is the 75th percentile. Wages above this are outliers.
$62.7K - $71K
15% of jobs
$71K - $79.2K
9% of jobs
$79.2K - $87.5K
3% of jobs
$87.5K - $95.8K
3% of jobs
$95.8K - $104.1K
2% of jobs
$104.1K - $112.3K
2% of jobs
$21.3K
$58.8K
$112.3K
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

8.0
Based on 81 frontline employees who took The Breakroom Quiz
33rd of 92 rated chemical manufacturers